background image

Streaks appear on the page

The toner may be low. To utilize the remaining 
toner, remove the cartridge by gripping the 
handles with both hands. With the cartridge 
arrows pointing downward, firmly shake the 
print cartridge side-to-side and front-to-back 
several times to redistribute the toner. Reinstall 
the cartridge

Repeat this procedure multiple 

times until the print remains faded. When the 
print remains faded, replace the print cartridge.

If you are using preprinted forms, make sure the 
ink can withstand temperatures of 230°C 
(446°F).

Printing is too dark

Change the 

Toner Darkness

 setting in the 

Quality menu.

Change the 

Brightness

 setting in the Quality 

menu.

Change the 

Contrast

 setting in the Quality 

menu.

Verify the environment is Class B.

Characters have jagged or uneven 
edges

Change the 

Print Resolution

 setting in the 

Quality menu to 600 dpi, 1200 Image Q, 
1200 dpi, or 2400 Image Q.

Enable Enhance Fine Lines.

If you are using downloaded fonts, verify the 
fonts are supported by the printer, the host 
computer, and the software application.

Verify the print media type and print tray type 
settings match.

Verify you are using the correct printer drivers.

Verify the environment is Class B.

Part or all of the page is printed in 
black

Check the print cartridge to see if it is installed 
correctly. 

The job prints, but the top and side 
margins are incorrect

Make sure the 

Paper Size

 setting in the Paper 

menu is correct.

Make sure the margins are set correctly in your 
software application.

Ghost images appear

Make sure the 

Paper Type

 setting in the Paper 

menu is correct.

Verify the environment is Class B.

Replace the charge rolls.

Replace the print cartridge.

Replace the photoconductor kit.

Some of the print is cut off on the 
sides, top, or bottom of the media

Move the guides in the tray to the proper positions for 
the size loaded.

Print is skewed or inappropriately 
slanted

Move the guides in the tray to the proper positions for 
the size loaded.

Transparency print quality is poor.

Use only transparencies recommended by the 
printer manufacturer.

Make sure the 

Paper Type

 setting in the Paper 

menu is set to Transparency.

Summary of Contents for 850e - X VE4 B/W Laser

Page 1: ...or Power Saver appears on the display before sending a job to print The specified output bin is full Remove the stack of paper from the output bin The specified tray is empty Load paper in the tray You are using the wrong printer driver or are printing to a file Verify you are using the printer driver associated with the printer If you are using a USB port make sure you are running Windows 98 Me W...

Page 2: ...option does not operate correctly after it is installed or if it quits working Turn the printer off wait for about 10 seconds and turn the printer on If this does not fix the problem unplug the printer and check the connection between the option and printer Print the menu settings page and check to see if the option is listed in the Installed Options list If the option is not listed reinstall it S...

Page 3: ... that may require service Turn the printer off wait about 10 seconds and then turn the printer on If the error recurs write down the error number the problem and a detailed description Call for service Solving paper feed problems Paper frequently jams You are using paper that does not meet the printer specifications Use recommended paper and other specialty media See the Card Stock Label Guide ava...

Page 4: ... print media is being used Verify you are using the correct printer drivers Verify the environment is Class B Toner smears or print comes off the page If you are printing on an uneven print surface change the Paper Weight and Paper Texture settings in the Paper menu Verify the print media is within the printer specifications See the User s Guide for more details Toner appears on the back of the pr...

Page 5: ... fonts are supported by the printer the host computer and the software application Verify the print media type and print tray type settings match Verify you are using the correct printer drivers Verify the environment is Class B Part or all of the page is printed in black Check the print cartridge to see if it is installed correctly The job prints but the top and side margins are incorrect Make su...

Page 6: ... Touch Options then under Content change the Color option to black and white Touch Options then under Content change the setting to Text Text characters do not look sharp when I scan a document to the network Touch Options then under Resolution increase the output resolution Touch Options then under Content change the setting to Text Black text is too light or disappearing Adjust the Darkness sett...

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