Diagnostic Information
2-45
5055-01x
Map 4 - False “Tray (X) Low/Empty” Message
Step
Questions / Actions
Yes
No
1
Is the “Tray X Low” message
present?
Go to step 2.
Go to step 5.
2
Is the paper remaining
actuator inside the cassette
drawer binding, or operating
incorrectly?
Go to step 3.
Repair or
replace parts
as necessary.
3
Are connectors CN35 and
CN36 on the printer controller
board, and CN10 on the
expansion feeder control card
associated with the failing tray
properly connected?
Go to step 4.
Properly
connect the
connectors.
4
Replace the paper remaining
sensor board for the problem
tray. Does this fix the
problem?
Problem
solved.
Replace the
expansion
feeder control
card.
5
Is the paper present flag
operating correctly?
Go to step 6.
Repair or
replace the
failing parts.
6
Are connectors CN35 and
CN36 on the printer controller
board, and CN6 on the
expansion feeder control card
associated with the failing tray
properly connected?
Go to step 7.
Properly
connect the
connectors.
7
Replace the paper present
sensor. Does this fix the
problem?
Problem
solved.
Replace the
associated
expansion
feeder control
card.
Service.bk Page 45 Thursday, October 4, 2001 12:20 PM
Summary of Contents for C910 5055-01x
Page 13: ...Safety Information xiii 5055 01x...
Page 14: ...xiv Service Manual 5055 01x...
Page 50: ...1 36 Service Manual 5055 01x...
Page 185: ...Repair Information 4 31 5055 01x 3 Loosen the thumbscrews as shown...
Page 238: ...4 84 Service Manual 5055 01x...
Page 239: ...Locations 5 1 5055 01x 5 Locations Covers Diagram...
Page 240: ...5 2 Service Manual 5055 01x Major Parts Diagram...
Page 242: ...5 4 Service Manual 5055 01x Printer Controller Board...
Page 243: ...Locations 5 5 5055 01x Printhead Controller Board...
Page 244: ...5 6 Service Manual 5055 01x RIP Board...
Page 245: ...Locations 5 7 5055 01x Power Source Unit 1 Board Power Source Unit 2 Board...
Page 246: ...5 8 Service Manual 5055 01x High Voltage Power Supply Board...
Page 247: ...Locations 5 9 5055 01x Sensor Board Expansion Paper Feeder Controller Board...
Page 248: ...5 10 Service Manual 5055 01x Duplex Unit Controller Board Motor Drive Board Size Sensor Board...
Page 249: ...Locations 5 11 5055 01x High Capacity Paper Feed HCPF...
Page 250: ...5 12 Service Manual 5055 01x High Capacity Paper Feed Configuration...
Page 251: ...Locations 5 13 5055 01x Electrical Parts Layout...
Page 252: ...5 14 Service Manual 5055 01x Driving Parts Layout...
Page 253: ...Locations 5 15 5055 01x Sensor and Switch Locations...
Page 254: ...5 16 Service Manual 5055 01x...
Page 255: ...Locations 5 17 5055 01x Component Locations...
Page 260: ...7 2 Service Manual 5055 01x Assembly 1 Covers 1...
Page 262: ...7 4 Service Manual 5055 01x Assembly 2 Covers 2...
Page 264: ...7 6 Service Manual 5055 01x Assembly 3 Covers 3...
Page 266: ...7 8 Service Manual 5055 01x Assembly 4 Covers 4...
Page 268: ...7 10 Service Manual 5055 01x Assembly 5 Covers 5...
Page 270: ...7 12 Service Manual 5055 01x Assembly 6 Upper Unit...
Page 272: ...7 14 Service Manual 5055 01x Assembly 6 Upper Unit Continued...
Page 274: ...7 16 Service Manual 5055 01x Assembly 7 Base 1...
Page 276: ...7 18 Service Manual 5055 01x Assembly 7 Base 1 Continued...
Page 278: ...7 20 Service Manual 5055 01x Assembly 8 Base 2...
Page 280: ...7 22 Service Manual 5055 01x Assembly 9 Base 3...
Page 282: ...7 24 Service Manual 5055 01x Assembly 10 Electrical...
Page 284: ...7 26 Service Manual 5055 01x Assembly 10 Electrical Continued...
Page 286: ...7 28 Service Manual 5055 01x Assembly 11 I F Controller...
Page 288: ...7 30 Service Manual 5055 01x Assembly 11 I F Controller Continued...
Page 290: ...7 32 Service Manual 5055 01x Assembly 12 Fuser Unit...
Page 292: ...7 34 Service Manual 5055 01x Assembly 13 Cassette...
Page 294: ...7 36 Service Manual 5055 01x Assembly 14 Expansion Feeder 1...
Page 296: ...7 38 Service Manual 5055 01x Assembly 15 Expansion Feeder 2...
Page 298: ...7 40 Service Manual 5055 01x Assembly 16 Duplex Unit 1...
Page 300: ...7 42 Service Manual 5055 01x Assembly 17 Duplex Unit 2...
Page 302: ...7 44 Service Manual 5055 01x Assembly 18 High Capacity Paper Feed 1...
Page 304: ...7 46 Service Manual 5055 01x Assembly 19 High Capacity Paper Feed 2...
Page 306: ...7 48 Service Manual 5055 01x Assembly 20 High Capacity Paper Feed 3...
Page 308: ...7 50 Service Manual 5055 01x Assembly 21 High Capacity Paper Feed 4...
Page 310: ...7 52 Service Manual 5055 01x Assembly 22 High Capacity Paper Feed 5...
Page 312: ...7 54 Service Manual 5055 01x Assembly 23 High Capacity Paper Feed 6...
Page 314: ...7 56 Service Manual 5055 01x...
Page 324: ...I 10 Service Manual 5055 01x...