Tray linking does not work
Action
Yes
No
Step 1
a
Check if the trays contain paper of the same size and type.
b
Check if the paper guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a
From the home screen, touch
Settings
>
Paper
>
Tray
Configuration
>
Paper Size/Type
.
b
Set the paper size and type to match the paper loaded in the
linked trays.
c
Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
Check tray connection
Try one or more of the following:
•
Turn off the printer, wait for about 10 seconds, and then turn it back on.
If the error occurs a second time, then:
1
Turn off the printer.
2
Unplug the power cord from the electrical outlet.
3
Remove the indicated tray.
4
Insert the tray.
5
Connect the power cord to the electrical outlet.
CAUTION—POTENTIAL INJURY:
To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near
the product and easily accessible.
6
Turn on the printer.
If the error occurs again, then:
1
Turn off the printer.
2
Unplug the power cord from the electrical outlet.
3
Remove the indicated tray.
4
Contact customer support.
•
From the control panel, select
Continue
to clear the message and resume printing.
Troubleshooting
93
Summary of Contents for CS921
Page 1: ...CS921 CS923 CS927 User s Guide August 2017 www lexmark com Machine type s 5059 Model s 130 530...
Page 43: ...5 Insert the new toner cartridge 6 Remove the waste toner bottle Maintaining the printer 43...
Page 48: ...8 Insert the waste toner bottle and then close the door Maintaining the printer 48...
Page 71: ...Below the fuser area Duplex area Clearing jams 71...
Page 76: ...2 Open door J 3 Open door H Clearing jams 76...
Page 126: ...5 Remove the controller board shield Upgrading and migrating 126...
Page 134: ...7 Connect the tray connector to the printer 8 Open trays 2 and 3 Upgrading and migrating 134...
Page 139: ...9 Remove the stabilizing feet from the tray Upgrading and migrating 139...
Page 143: ...17 Secure the tray cable with the clamp Upgrading and migrating 143...
Page 155: ...8 Attach the nisher to the printer Upgrading and migrating 155...
Page 164: ...Laser advisory label The following laser notice label is affixed to the printer Notices 164...