Action
Yes
No
Step 6
a
From the Quality menu on the control panel, set the Print
Resolution to 4800CQ.
b
Print the document.
Is the printer printing slow?
Go to step 7.
The problem is
solved.
Step 7
a
Make sure that the printer is not overheating.
Notes:
•
Allow the printer to cool down after a long print job.
•
Observe the recommended ambient temperature for the
printer. For more information, see
.
b
Print the document.
Is the printer printing slow?
Go to step 8.
The problem is
solved.
Step 8
a
Add more printer memory.
b
Print the document.
Is the printer printing slow?
Contact
The problem is
solved.
Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Resend the print job.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Resend the print job.
Is the document printed?
The problem is
solved.
Go to step 3.
Troubleshooting
97
Summary of Contents for CS921
Page 1: ...CS921 CS923 CS927 User s Guide August 2017 www lexmark com Machine type s 5059 Model s 130 530...
Page 43: ...5 Insert the new toner cartridge 6 Remove the waste toner bottle Maintaining the printer 43...
Page 48: ...8 Insert the waste toner bottle and then close the door Maintaining the printer 48...
Page 71: ...Below the fuser area Duplex area Clearing jams 71...
Page 76: ...2 Open door J 3 Open door H Clearing jams 76...
Page 126: ...5 Remove the controller board shield Upgrading and migrating 126...
Page 134: ...7 Connect the tray connector to the printer 8 Open trays 2 and 3 Upgrading and migrating 134...
Page 139: ...9 Remove the stabilizing feet from the tray Upgrading and migrating 139...
Page 143: ...17 Secure the tray cable with the clamp Upgrading and migrating 143...
Page 155: ...8 Attach the nisher to the printer Upgrading and migrating 155...
Page 164: ...Laser advisory label The following laser notice label is affixed to the printer Notices 164...