background image

Action

Yes

No

Step 5

Temporarily disable the Web proxy servers.

Proxy servers may block or restrict you from accessing certain Web
sites including the Embedded Web Server.

Does the Embedded Web Server open?

The problem is solved. Contact your system

support person.

Contacting customer support

When you contact customer support, describe the problem you are experiencing, the message on the printer display,
and the troubleshooting steps you have already taken to find a solution.

You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover or at the back of the printer. The serial number is also listed on the menu settings page.

Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at

http://support.lexmark.com

, and then select one of the following:

Tech Library

You can browse our library of manuals, support documentation, drivers, and other downloads to help you
solve common problems.

E-mail

You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
and provide you with information to solve your problem.

Live chat

You can chat directly with a service representative. They can work with you to solve your printer problem or
provide assistance through Assisted Service where the service representative can remotely connect to your
computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
you successfully use your Lexmark product.

Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the
Lexmark Web site at 

http://support.lexmark.com

.

Troubleshooting

150

Summary of Contents for M1140

Page 1: ...M1140 User s Guide February 2013 www lexmark com Machine type s 4514 Model s 439 ...

Page 2: ...g hardware options 18 Attaching cables 19 Setting up the printer software 20 Networking 22 Verifying printer setup 26 Loading paper and specialty media 28 Setting the paper size and type 28 Configuring Universal paper settings 28 Using the standard bin and paper stop 29 Loading trays 29 Loading the multipurpose feeder 34 Linking and unlinking trays 37 Paper and specialty media guide 40 Paper guide...

Page 3: ...n volatile memory 88 Finding printer security information 88 Maintaining the printer 89 Cleaning the printer 89 Checking the status of parts and supplies 89 Estimated number of remaining pages 90 Ordering supplies 90 Storing supplies 91 Replacing supplies 91 Moving the printer 95 Managing the printer 97 Finding advanced networking and administrator information 97 Checking the virtual display 97 Vi...

Page 4: ...n 20y xx 107 Jam pull tray 1 Push down blue flap 23y xx 108 Jam tray x 24y xx 109 Jam MP feeder 250 xx 110 Troubleshooting 111 Understanding the printer messages 111 Solving printer problems 120 Solving print problems 126 Embedded Web Server does not open 149 Contacting customer support 150 Notices 151 Product information 151 Edition notice 151 Power consumption 155 Index 163 Contents 4 ...

Page 5: ...n both sides of the printer to lift it Make sure your fingers are not under the printer when you set it down Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices some...

Page 6: ... each tray separately Keep all other trays closed until needed CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS Safety information 6 ...

Page 7: ...ining the printer Troubleshooting and solving problems User s Guide and Quick Reference Guide The guides are available on the Documentation CD For more information visit http support lexmark com Instructions for Connecting the printer to an Ethernet network Troubleshooting printer connection problems Networking Guide Open the Software CD and then navigate to Documentation User s Guide and other pu...

Page 8: ...ith this printer or at http support lexmark com In other countries and regions See the printed warranty that came with your printer Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any hardware options then leave enough room for them also It is important to Set up the printer near a properly groun...

Page 9: ...ations CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed You can configure your printer by adding one optional 250 or 550 sheet tray For instructions on installing the optional tray see Installing optional trays on page 18 Learning about the printer 9 ...

Page 10: ...ntrol panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 Standard 250 sheet tray 7 Optional 250 or 550 sheet tray 8 50 sheet multipurpose feeder 9 Front door Learning about the printer 10 ...

Page 11: ... printer activities such as printing or downloading fonts 5 Right arrow button Scroll through menus or to move between screens and menu options Scroll through settings or text For menus with numeric values press and hold an arrow button to scroll through the settings Release the button when the value you want appears 6 Select button Open a menu Display available values or settings for a menu The c...

Page 12: ...nter is in Sleep mode Blinking amber The printer is entering or waking from Hibernate mode Blinking amber for 0 1 second then goes completely off for 1 9 seconds in a slow pulsing pattern The printer is in Hibernate mode Using the Embedded Web Server Note This feature is available only in network printers or printers connected to print servers If the printer is installed on a network then you can ...

Page 13: ...such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter The Embedded Web Server page appears Learning about the printer 13 ...

Page 14: ...troller board CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the c...

Page 15: ...then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 14 2 Unpack the opt...

Page 16: ...3 Holding the card by its sides align the plastic pins 1 on the card with the holes 2 on the controller board 2 1 Additional printer setup 16 ...

Page 17: ...connector on the card must touch and be flushed against the controller board 5 Close the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 21 Additional printer ...

Page 18: ... before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer using the power switch and then unplug the power cord from the electrical outlet 2 1 2 Unpack the tray and then remove any packing material 3 Remove the tray from the base 4 Remove any packing material from inside the tray 5 Insert ...

Page 19: ...essary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 21 Attaching cables Connect the printer to the computer using a USB or parallel cable or to the network using an Ethernet cable Make sure to match the following The USB symbol on the cable with the USB symbol on the printer...

Page 20: ...port Connect the printer to a computer 5 Power switch Turn on or turn off the printer 6 Printer power cord socket Connect the printer to an electrical outlet 7 Security slot Attach a lock that will secure the printer in place Setting up the printer software Installing the printer software Notes If you installed the printer software on the computer before but need to reinstall the software then uni...

Page 21: ...dialog type D setup exe c Press Enter or click OK Note D is the letter of your CD or DVD drive 3 Click Install and then follow the instructions on the computer screen Updating available options in the printer driver When any hardware options are installed you may need to manually add the options in the printer driver to make them available for use For Windows users 1 Open the printers folder In Wi...

Page 22: ...tifier SSID is a name assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA WPA2 and 802 1X RADIUS are types of security used on a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to co...

Page 23: ...ons on the computer screen 4 Select Ethernet connection and then click Continue 5 Attach the Ethernet cable when instructed to do so 6 Select the printer from the list and then click Continue Note If the configured printer does not appear in the list then click Modify Search 7 Follow the instructions on the computer screen For Macintosh users 1 Allow the network DHCP server to assign an IP address...

Page 24: ...point wireless router is turned on and is working properly Make sure you have the following information before setting up the printer on a wireless network SSID The SSID is also referred to as the network name Wireless Mode or Network Mode The mode is either infrastructure or ad hoc Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will ...

Page 25: ...e printer to a wireless network using Wi Fi Protected Setup Before connecting the printer to a wireless network make sure that The access point wireless router is Wi Fi Protected Setup WPS certified or WPS compatible For more information see the documentation that came with your access point A wireless network adapter installed in your printer is attached and working properly For more information ...

Page 26: ...Web page correctly 2 Click Settings Network Ports Wireless 3 Modify the settings to match the settings of your access point wireless router Note Make sure to enter the correct SSID 4 Click Submit 5 Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on 6 To verify if your printer is connected to the network print a network ...

Page 27: ...anel navigate to Reports Network Setup Page Note If an optional print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confirm that the status is Connected If the status is Not Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print an...

Page 28: ...multipurpose feeder is Custom Type 6 The paper type setting must be manually set for all trays Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes The largest supported Universal size is 216 x 355 6 mm 8 5 x 14 inches The smallest Universal size supported in the multipurpose feeder...

Page 29: ...acks To open the paper stop pull it so that it flips forward Note Close the paper stop when moving the printer to another location Loading trays CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely Note Do not remove trays while a job prints or while Busy appears on the printer display...

Page 30: ...LGL B5 EXEC 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading A6 A5 LG L A5 B5 EX EC 2 Loading paper and specialty media 30 ...

Page 31: ...aper the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately For more information contact customer support If you are loading A6 size paper in the standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are ali...

Page 32: ...n fan them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the paper stack Notes Load with the printable side facedown when using recycled or preprinted paper Load prepunched paper with the holes on the top edge toward the front of the tray Loading paper and specialty media 32 ...

Page 33: ...nt of the tray Make sure the paper is below the maximum paper fill indicator located on the side of the width guide 6 Insert the tray 7 From the printer control panel set the paper size and paper type in the Paper menu to match the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Loading paper and specialty media 33 ...

Page 34: ...edia such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feeder 1 2 a Pull the multipurpose feeder extender b Pull the extender gently so that the multipurpose feeder is fully extended and open Loading paper and specialty media 34 ...

Page 35: ...cies by the edges Flex the stack of transparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Notes Do not forc...

Page 36: ...h the recommended printable side faceup and the top edge entering the printer first For more information on loading transparencies see the packaging that the transparencies came in Note When loading A6 size paper make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place Loading paper and specialty media 36 ...

Page 37: ...ipurpose feeder Linking and unlinking trays When the paper size and paper type for any trays are the same the printer will link those trays When one linked tray becomesempty paperwillfeed fromthenext linkedtray Itisrecommendedtogivealluniquepaper suchas letterhead and different colored plain papers a different custom type name so that the trays they are in will not automatically link Linking and u...

Page 38: ...rly configured Configuring a custom paper type name Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then te...

Page 39: ...en a Web browser and then type the printer IP address in the address field Notes Print a network setup page or menu settings page and then locate the IP address in the TCP IP section The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu 3 From...

Page 40: ...dency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after thepaperpassesthrough theprinter whereit is exposed to high temperatures Storing paperunwrapped inhot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If pa...

Page 41: ...10 inch such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 European Paper weighing less than 60 g m2 16 lb Multiple part forms...

Page 42: ...ness measured in Sheffield units impacts print clarity and how well toner fuses to the paper Surface friction determines how easily sheets can be separated Grain and formation impacts curling which also influences the mechanics of how the paper behaves as it moves through the printer Brightness and texture look and feel Recycled papers are better than ever however the amount of recycled content in...

Page 43: ...tration the precise location on the page greater than 2 3 mm 0 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond synthetic papers thermal papers Rough edged rough or heavily textured surface papers or curled papers Recycled papers that fail EN12281 2002 Europea...

Page 44: ...ealed or closed position Have bent corners Have rough cockle or laid finishes Adjust the width guides to fit the width of the envelopes Note A combination of high humidity over 60 and high printing temperature may wrinkle or seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Use only paper label sheets Vinyl pharmacy and two...

Page 45: ...rge quantities Feed transparencies from the standard tray or the multipurpose feeder Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures up to 185 C 365 F without melting discoloring offsetting or releasing hazardous emissions Note If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu ...

Page 46: ...mm 5 5 x 8 5 in X Universal2 76 2 x 127 mm 3 x 5 in up to 216 x 356 mm 8 5 x 14 in 7 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in X X X 9 Envelope 98 x 225 mm 3 9 x 8 9 in X X X 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is specified by the software application 2 Universalissupportedinthestandardtrayonlyifthepapersizeisat least105x148mm 4 1x 5 8in Universali...

Page 47: ... 550 sheet tray only if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is supported in duplex mode only if the width is at least 210 mm 8 3 in and the length is at least 279 mm 11 in The smallest supported Universal size is supported only in the multipurpose feeder Supported paper types and weights The standard tray supports 60 90 g m2 16 24 lb paper weights The optional tray suppo...

Page 48: ... 1 One sided paper labels designed for laser printers are supported for occasional use It is recommended to print 20 or fewer pages of paper labels per month Vinyl pharmacy and two sided labels are not supported 2 Bond and Heavy Paper are supported in duplex mode up to 90 g m2 24 lb paper weight Paper and specialty media guide 48 ...

Page 49: ...Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the printer IP ad...

Page 50: ...rinting information pages see Printing a menu settings page on page 26 and Printing a network setup page on page 27 Printing a font sample list From the printer control panel navigate to either of the following Reports Print Fonts PCL Fonts or Reports Print Fonts PostScript Fonts Canceling a print job Canceling a print job from the printer control panel From the printer control panel press Canceli...

Page 51: ...nter icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple menu navigate to either of the following System Preferences Print Scan select your printer Open Print Queue System Preferences Print Fax select your printer Open Print Queue 2 From the printer window select the print job you want to cancel and then delete it Printing 51 ...

Page 52: ...rs as Network Setup Page or Network x Setup Page 2 Depending on the printer setup this menu item appears as Standard Network or Network x 3 The menu items in this menu appear only in network printers or printers connected to print servers Paper menu Default Source menu Use To Default Source Tray x MP Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs Notes Tray 1 sta...

Page 53: ...ues using the linked tray The A6 paper size is supported only in Tray 1 and the multipurpose feeder Tray x Type Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in each tray Notes Plain Paper is the factory default setting for Tray 1 Custom Type x is the factory default setting for ...

Page 54: ... Size to appear as a menu The multipurpose feeder does not automatically detect paper size Make sure to set the paper size value MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in the multipurpose feeder Notes Custom Type x is the f...

Page 55: ...Notes Plain Paper is the factory default setting From the Paper menu set Configure MP to Manual for Manual Paper Type to appear as a menu Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default set...

Page 56: ...substitutions are allowed Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Use To Plain Texture Smooth Normal Rough Specify the relative texture of the plain paper loaded Note Normal is the factory default setting Card Stock Texture Smooth Normal Rough Specify the relative texture of the c...

Page 57: ...d Texture Smooth Normal Rough Specify the relative texture of the preprinted paper loaded Note Normal is the factory default setting Colored Texture Smooth Normal Rough Specify the relative texture of the colored paper loaded Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the paper loaded Note Normal is the factory default setting Heavy...

Page 58: ...Specify the relative weight of the labels loaded Note Normal is the factory default setting Bond Weight Light Normal Heavy Specify the relative weight of the bond paper loaded Note Normal is the factory default setting Envelope Weight Light Normal Heavy Specify the relative weight of the envelope loaded Note Normal is the factory default setting Rough Envelope Weight Light Normal Heavy Specify the...

Page 59: ...ided printing for all print jobs that specify Recycled as the paper type Bond Loading Duplex Off Determine and set two sided printing for all print jobs that specify Bond as the paper type Letterhead Loading Duplex Off Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print jo...

Page 60: ...ne sided jobs Off is the factory default setting for all the menus Custom Types menu Use To Custom Type x Paper Card Stock Transparency Rough Cotton Labels Envelope Associate a paper or specialty media type with a Custom Type x name or a user defined custom name created in the Embedded Web Server in the Local Printer Settings Utility or in MarkVisionTM Professional Notes Paper is the factory defau...

Page 61: ...inches is the US factory default setting You can increase the height in 0 01 inch increments 356 mm is the international factory default setting You can increase the height in 1 mm increments Feed Direction Short Edge Long Edge Specify the feed direction if the paper can be loaded in either direction Notes Short Edge is the factory default setting Long Edge appears only when the longest edge is sh...

Page 62: ...is menu item appears only when an optional flash memory card is installed Asset Report Print a report containing printer asset information such as serial number and model name Network Ports menu The menus in this section only appear in network printers or printers connected to print servers Active NIC menu Use To Active NIC Auto list of available network cards Notes Auto is the factory default set...

Page 63: ... The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel serial and USB buffers Changing this setting from the printer control panel and then exiting the menu...

Page 64: ...the following Network Ports Standard Network Standard Network Setup TCP IP Network Ports Network x Network x Setup TCP IP Note This menu is available only in network printers or printers connected to print servers Use To Set Hostname Set the host name Notes This setting can be changed only from the Embedded Web Server The host name can be up to 15 characters and can be a US ASCII or alphanumeric c...

Page 65: ...the current DNS server address Backup DNS Server Address View or change the backup DNS server addresses Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS Yes No View or change the current HTTPS setting Note Yes is the factory default setting IPv6 menu To access the menu navigate to any of the following Network Ports Standard Network Standard Network Setup IPv6 Network Ports Netw...

Page 66: ...ify the network mode Notes Ad hoc is the factory default setting This configures wireless connection directly between the printer and a computer Infrastructure lets the printer access a network using an access point Compatibility 802 11b g 802 11b g n Specify the wireless standard for the wireless network Note The 802 11b g n is the factory default setting Choose Network Select an available networ...

Page 67: ... The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When se...

Page 68: ...yyy yyy yyy yyy Set the network address information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port ENA Netmask yyy yyy yyy yyy Set the netmask information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port ENA Gateway ...

Page 69: ...l be used when communicating to the SMTP server Some SMTP servers require credentials to send an e mail Notes None is the factory default setting for Device Initiated E mail Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected Device Userid Device Password Security menu Security Audit Log menu Use To Export Log Let an authorized user ...

Page 70: ...et Date and Time menu Use To Current Date and Time View the current date and time settings for the printer Note The date and time are set in YYYY MM DD HH MM format Manually Set Date and Time input date time Enter the date and time Note Setting the date and time using this menu automatically sets Enable NTP to Off Time Zone list of time zones Select the time zone Note GMT is the factory default se...

Page 71: ...ges to appear Show Supply Estimates Show estimates Do not show estimates View the estimates of the supplies on the printer control panel Embedded Web Server menu settings and the device statistics reports Eco Mode Off Energy Energy Paper Paper Minimize the use of energy paper or specialty media Notes Off is the factory default setting Off resets the printer to its factory default settings Energy m...

Page 72: ...mes Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month Set the amount of time the printer waits before it enters Hibernate mode Notes Disabled is the factory default setting in all countries excep...

Page 73: ... automatically continue printing from certain offline situations when these are not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages Notes Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for othe...

Page 74: ... Network Ports menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory are not affected Custom Home Message Off IP Address Hostname Contact Name Location Zero Configuration Name Custom Text 1 Select a custom home message that appears as an alternating display of the printer status Note Off is the factory default setting Print Settings Setup menu Use To Printe...

Page 75: ...e RAM is temporary Storing downloads in a flash memory places them in permanent storage Downloads remain in the flash memory even when the printer is turned off This menu item appears only when an optional flash memory is installed Resource Save On Off Specify how the printer handles temporary downloads such as fonts and macros stored in the RAM when the printer receives a print job that requires ...

Page 76: ...t Print Print Specify whether to insert blank pages in a print job Note Do Not Print is the factory default setting Collate 1 1 1 2 2 2 1 2 3 1 2 3 Stack the pages of a print job in sequence when printing multiple copies Note 1 2 3 1 2 3 is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets Notes Off is the fa...

Page 77: ...ple page document Note Auto is the factory default setting The printer chooses between portrait and landscape Paper Saver Border None Solid Print a border when using Paper Saver Note None is the factory default setting Quality menu Use To Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Specify the printed output resolution in dots per inch Note 600 dpi is the factory default se...

Page 78: ...5 Adjust the contrast of printed objects Note 0 is the factory default setting Utilities menu Use To Format Flash Yes No Format the flash memory Warning Potential Damage Do not turn off the printer while the flash memory is being formatted Notes Flash memory refers to the memory added by installing a flash memory card in the printer Yes deletes all data stored in the flash memory No cancels the fo...

Page 79: ...sword protected Job Buffer Size must not be set to 100 PCL Emul menu Use To Font Source Resident Download Flash All Specify the set of fonts used by the Font Name menu Notes Resident is the factory default setting Resident shows the factory default set of fonts downloaded in the RAM Download shows all the fonts downloaded in the RAM Flash shows all fonts resident in that option The optional flash ...

Page 80: ...aracters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For nonscalable monospaced fonts the pitch appears on the display but it cannot be changed PCL Emulation Settings Orientation Portrait Landscape Specify the orientation of text and graphics on the page Notes Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the pag...

Page 81: ...one 0 199 Configure the printer to work with printer software or programs that use different source assignments for trays and feeders Notes Off is the factory default setting None cannot be selected It is only displayed when it is selected by the PCL 5 interpreter It also ignores the Select Paper Feed command 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Defa...

Page 82: ...ation on how you can quickly save paper and energy using one printer setting see Using Eco Mode on page 83 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 42 C...

Page 83: ...ep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Paper Enable the automatic two sided duplex printing feature Turn off print log features 2 Press Using Hibernate mode Hibernate is an ultra low power operating mode When operating in Hibernate mode all other systems and devices are powered down safely Note Hibernate mode can be scheduled...

Page 84: ...bernate mode Adjusting Sleep mode To save energy decrease the number of minutes before the printer enters Sleep mode Available settings range from 1 to 120 minutes The factory default setting is 30 minutes Note Sleep mode can be scheduled For more information see Using Schedule Power Modes on page 85 Using the Embedded Web Server 1 From the Embedded Web Server click Settings General Settings Timeo...

Page 85: ...nding on your operating system access the Hibernate Timeout menu using the Local Printer Settings Utility or Print Settings Using Schedule Power Modes Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into the Ready state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes Print a network s...

Page 86: ...r greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lex...

Page 87: ... RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information Erase the content of any installed printer memory in the following circumstances The printer is being decommissioned The printer is being moved to a ...

Page 88: ...ons jobs and passwords from the printer memory 4 Press the arrow buttons until Exit Config Menu appears and then press The printer will perform a power on reset and then return to normal operating mode Finding printer security information In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauth...

Page 89: ...es of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential Damage Do not use household cleaners or detergents to prevent damage to the exterior of the printer 5 Make sure all areas of the printer are dry before sending a new print job Checking the status of parts and supplies A message appe...

Page 90: ...ct Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Using genuine Lexmark parts and supplies Your Lexmark printer is designed to ...

Page 91: ...art number Imaging unit 24B6040 Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the ...

Page 92: ...the toner 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 6 Close the front door Maintaining the printer 92 ...

Page 93: ...Press the button on the right side of the printer and then open the front door 2 1 2 Pull the toner cartridge out using the handle 3 Lift the green handle and then pull the imaging unit out of the printer Maintaining the printer 93 ...

Page 94: ...e than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer Maintaining the printer 94 ...

Page 95: ...he printer before moving it If an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Use the handholds located on both sides of the printer to lift it Make sure your fingers are not under the printer when you set it down Before setting up the printer make sure t...

Page 96: ...the printer must have a surface able to support the full footprint of the printer Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an upright position Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging Maintaining the printer 96 ...

Page 97: ...perator Panel Launch VNC Applet Note VNC Applet requires a Java plug in to launch 4 Click Click here to continue The virtual display works as an actual display would work on a printer control panel Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer network and supplies 1 Open a Web browser and then type the printe...

Page 98: ...ear on the menus page and status page Warning The printer displays the warning message and generates an e mail about the status of the supply The printer does not stop when the supply condition is reached Continuable Stop1 The printer stops processing jobs when the supply condition is reached and the user needs to press a button to continue printing Non Continuable Stop1 2 The printer stops when t...

Page 99: ...The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel To restrict access to the menus create a Personal Identification Number PIN and then assign the PIN to each menu 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four...

Page 100: ...ess the memory required to hold the pages is needed for other printer tasks Avoiding jams Load paper properly Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the sta...

Page 101: ...rimmed by hand Do not mix paper sizes weights or types in the same tray Make sure the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors cover...

Page 102: ...Jam pull tray 1 Push down blue flap 23y xx Pull tray 1 completely out then push the front duplex flap down and then remove the jammed paper Note You may need to open the rear door to clear some 23y xx paper jams 4 Tray x Jam tray x 24y xx Pull the indicated tray out and then remove the jammed paper 5 Multipurposefeeder Jam MP feeder 250 xx Remove all paper from the multipurpose feeder and then rem...

Page 103: ...ore touching it 1 Press the button on the right side of the printer and then open the front door 2 1 2 Pull the toner cartridge out using the handle 3 Lift the green handle and then pull the imaging unit out of the printer Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs Clearing jams 103 ...

Page 104: ...e imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems 5 Lift the green flap in front of the printer 6 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 104 ...

Page 105: ...hen insert the imaging unit into the printer 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on thesiderailsinside the printer and then insert the cartridge into the printer 9 Close the front door 10 From the printer control panel press to clear the message and continue printing Clearing jams 105 ...

Page 106: ... pull down the rear door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 106 ...

Page 107: ...ar the message and continue printing Jam standard bin 20y xx 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 From the printer control panel press to clear the message and continue printing Clearing jams 107 ...

Page 108: ...to release the jam Note If the jammed paper is not visible in the duplex area then open the rear door and then gently remove the jammed paper Make sure all paper fragments are removed 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 108 ...

Page 109: ...ol panel press to clear the message and continue printing Jam tray x 24y xx 1 Pull out the tray completely 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 109 ...

Page 110: ...tly pull it out Note Make sure all paper fragments are removed 2 Flexthesheetsofpaperbackandforthtoloosenthem andthenfanthem Donotfoldorcreasethepaper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder Note Make sure the paper guide lightly rests against the edge of the paper 4 From the printer control panel press to clear the message and continue printing Clearing...

Page 111: ... panel navigate to Settings Print Settings Utilities Menu Format Flash Yes Install additional printer memory Cartridge imaging unit mismatch 41 xy 1 Check if both the toner cartridge and imaging unit are MICR Magnetic Ink Character Recognition or non MICR supplies Note For a list of supported supplies see the Ordering supplies section of the User s Guide or visit www lexmark com 2 Change the toner...

Page 112: ...Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job Cancel the print job Install additional printer memory Change paper source to custom type name Load orientation Try one or more of the following Load the correct size and type of paper in the tray and then press on the printer control panel Note Make sure the paper size and type setting...

Page 113: ...efective flash memory card From the printer control panel press to ignore the message and continue printing Cancel the current print job Flash memory full 52 Try one or more of the following From the printer control panel press to clear the message and continue printing Delete fonts macros and other data stored in the flash memory From the printer control panel navigate to Settings Print Settings ...

Page 114: ...he tray or feeder with the correct size and type of paper From the printer control panel press to clear the message and continue printing Note If the printer finds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load paper...

Page 115: ... then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load MP feeder with custom type name orientation Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel press to clear the message and continue printing Note I...

Page 116: ...t and then prints from an automatically selected tray Cancel the current job Memory full 38 Try one or more of the following From the printer control panel press to clear the message Decrease the resolution setting Install additional printer memory Memory low no Resource Save 35 Try one or more of the following From the printer control panel press to disable Resource Save clear the message and con...

Page 117: ...lies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts are not covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press and on the printer control panel simultaneously for 15 seconds to clear the message and continue printing If you do not wish to accept these risks ...

Page 118: ...e supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace cartridge printer region mismatch 42 xy Install a toner cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridg...

Page 119: ...issing If missing install the imaging unit For information on installing the imaging unit see the Replacing supplies section of the User s Guide If the imaging unit is installed then remove the unresponsive imaging unit and then reinstall it Note If the message appears after reinstalling the supply then the imaging unit is defective Replace the imaging unit Replace unsupported cartridge 32 xy Remo...

Page 120: ...ge 122 Paper feed problems on page 124 Basic printer problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on Is the printer turned on Go to step 2 Turn on the printer Step 2 Check if the printer is in Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Press the Sleep button to wake the printer from Sleep mode or Hibernate mode Go to s...

Page 121: ...or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Connect the printer power cord directly to a properly grounded electrical outlet Go to step 8 Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely a...

Page 122: ...The problem is solved Turn off the printer and then contact customer support Option problems Cannot detect internal option Action Yes No Step 1 Turn off the printer then wait for about 10 seconds and then turn on the printer Does the internal option operate correctly The problem is solved Go to step 2 Step 2 Check if the internal option is properly installed in the controller board a Turnoffthepri...

Page 123: ...ams or misfeeds Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working The ...

Page 124: ...s Action Yes No Step 1 a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are aligned against the edges of the paper Make sure the paper is below the maximum paper fill indicator Check if you are printing on a recomm...

Page 125: ...jammed pages Note Make sure all paper fragments are removed b Press to clear the message and continue printing Does the paper jam message remain Contact customer support The problem is solved Jammed pages are not reprinted Action Yes No a Turn on jam recovery 1 From the printer control panel navigate to Settings General Settings Print Recovery Jam Recovery 2 Press the arrow buttons until On or Aut...

Page 126: ...b Do the jobs print The problem is solved Go to step 3 Step 3 Ifanerrormessageappearsontheprinterdisplay thenclearthemessage Note The printer continues to print after clearing the message Do the jobs print The problem is solved Go to step 4 Step 4 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more informati...

Page 127: ...peed may also be reduced when the printed output resolution is set to 1 200 dpi Action Yes No Place letter or A4 size paper in the tray and then resend the print job Does the print speed increase The problem is solved Contact customer support Print job takes longer than expected Action Yes No Step 1 Reduce the number and size of fonts the number and complexity of images and the number of pages in ...

Page 128: ...correct tray or on the correct paper The problem is solved Go to step 2 Step 2 a From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 3 Step 3 a Depending on your operating system open Printing Preferences or the Print...

Page 129: ...e size from the Paper Size Type menu Action Yes No a Fromtheprintercontrol panel setthepapersizeandtypeinthePaper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly The problem is solved Contact customer support Large jobs do not collate Action Yes No Step 1 a From the Finishing ...

Page 130: ...ction Yes No Step 1 Adjust the print timeout settings a From the printer control panel navigate to Settings General Settings Timeouts Print Timeout b Select a higher setting and then depending on your printer model select or Submit c Resend the print job Did the file print correctly The problem is solved Go to step 2 Step 2 a Check the original file for manual page breaks b Resend the print job Di...

Page 131: ...inter or install the font that you want to use For more information contact your system support person c Resend the print job Do prints still contain characters that have jagged or uneven edges Go to step 2 The problem is solved Step 2 a Use a font that is supported by the printer or install the font that you want to use in your computer For more information contact your system support person b Re...

Page 132: ... still printing blank pages Go to step 2 The problem is solved Step 2 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the...

Page 133: ... match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge 2 R...

Page 134: ... the paper loaded in the tray Is the tray set to the type and weight of the paper loaded Go to step 3 Change the paper loaded in the tray to match the paper type and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go t...

Page 135: ...oner cartridge a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems c Install the imaging unit and then the cartridge d Resend the print job Did the gray background disappear from the prints The problem is solved Go to step 3 Step 3 Replace ...

Page 136: ... paper loaded in the tray Does the paper size match the paper loaded in the tray Go to step 3 Do one or more of the following Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper size from Printing Preferences or fro...

Page 137: ...ight from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a Remove the paper from the tray and then turn it over b Resend the print job Is the paper still curled Go to step...

Page 138: ...er type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to s...

Page 139: ...ance and then contact customer support at http support le xmark com or your service representative Step 2 Replace the imaging unit and then resend the print job Do the repeating defects still appear Contact customer support at http support lexma rk com or your service representative The problem is solved Print is too dark Action Yes No Step 1 a From the Quality menu on the printer control panel re...

Page 140: ...ht from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dark Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel change the texture settings in the Paper Texture menu to match the paper you are printing on Go to step 5 Step...

Page 141: ...tray Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light Go to step 4 The problem is solved Step 4 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel change the texture settings in ...

Page 142: ...ght Go to step 7 The problem is solved Step 7 Replace the imaging unit and then resend the print job Is the print still too light Contact customer support The problem is solved Skewed print ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded b Resend the print job Is the print still skewed Go to step 2 The ...

Page 143: ...p 2 The problem is solved Step 2 Replace the imaging unit and then resend the print job Is the printer printing solid black pages Contact customer support The problem is solved Transparency print quality is poor Action Yes No Step 1 From the printer control panel set the paper type in the Paper menu to match the paper loaded in the tray Is the paper type for the tray set to Transparency Go to step...

Page 144: ... from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked horizontal lines appear on prints Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more ...

Page 145: ...the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper texture type and weight specified in the tray settings Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Go to step 4 The problem...

Page 146: ...mmended type of paper b Resend the print job Do horizontal voids appear on prints Go to step 3 The problem is solved Step 3 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print qual...

Page 147: ...nded type of paper a Load the indicated tray or feeder with a recommended type of paper b Resend the print job Do vertical voids appear on prints Go to step 4 The problem is solved Step 4 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more...

Page 148: ...nd texture match the paper loaded in the tray Go to step 2 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 2 Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper From the Paper menu on the printer control panel set the paper texture Contact customer support Uneven print density Action Yes N...

Page 149: ...Press Enter Does the Embedded Web Server open The problem is solved Go to step 3 Step 3 Check if the network is working a Print a network setup page b Check the first section of the network setup page and confirm that the status is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a sol...

Page 150: ...em Visit the Lexmark Web site at http support lexmark com and then select one of the following Tech Library You can browse our library of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Liv...

Page 151: ...to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the man...

Page 152: ...ful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the ...

Page 153: ...ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing 54 dBA Ready N A Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the E...

Page 154: ...35 C 34 to 95 F 8 to 80 RH Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nomina...

Page 155: ... laserstråling når kassettene tas ut og sperren er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействия лазерных лучей Pozor Nebezpečenstvo neviditeľného laserovéh...

Page 156: ...oduct in EU countries or regions and Switzerland 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total ene...

Page 157: ...o the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult...

Page 158: ...illennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 200...

Page 159: ...99 5 CE Magyar Alulírott Lexmark International Inc nyilatkozom hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999 5 EC irányelv egyéb elõírásainak Íslenska Hér með lýsir Lexmark International Inc yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur sem gerðar eru í tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo ...

Page 160: ...t was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period s...

Page 161: ...nce by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMI...

Page 162: ...of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR DisclosureofCerticomCorp attheIETFforTLSSuiteBProfileforTransportLayerSecurity TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure ofCerticomCorp att...

Page 163: ...112 confidential data information on securing 88 configuration information wireless network 24 configurations printer 9 Configure MP menu 56 configuring multiple printers 98 supply notifications imaging unit 97 supply notifications toner cartridge 97 configuring custom paper types 38 configuring supply notifications 97 connecting to a wireless network using Personal Identification Number PIN metho...

Page 164: ...der 250 xx 110 Jam pull tray 1 Push down blue flap 23y xx 108 Jam rear door 20y xx 106 Jam standard bin 20y xx 107 Jam tray x 24y xx 109 jams accessing 101 avoiding 100 understanding messages 101 jams clearing behind front door 103 behind rear door 106 in duplex area 108 in standard bin 107 in Tray 1 109 in Tray 2 109 Multipurpose feeder 110 L labels paper tips on using 44 letterhead loading multi...

Page 165: ...pull tray 1 Push down blue flap 23y xx 108 paper size setting 28 Paper Size Type menu 53 paper sizes supported by the printer 46 paper stop using 29 Paper Texture menu 56 Paper too short 34 117 paper type setting 28 paper types duplex support 47 supported by printer 47 where to load 47 Paper Weight menu 58 parallel port 19 Parallel port disabled 56 118 parts checking status 89 using genuine Lexmar...

Page 166: ...tion 114 Load paper source with paper size orientation 115 Load paper source with paper type paper size orientation 115 Load MP feeder with custom string orientation 115 Load MP feeder with custom type name orientation 115 Load MP feeder with paper size orientation 116 Load MP feeder with paper type paper size orientation 116 Memory full 38 116 Memory low no Resource Save 35 116 Network error port...

Page 167: ... types and weights 47 T TCP IP menu 64 tips card stock 43 letterhead 45 on using envelopes 44 on using labels 44 transparencies 45 tips on using envelopes 44 toner cartridge ordering 90 replacing 91 toner cartridges recycling 86 toner darkness adjusting 49 Too many trays Remove some 58 120 transparencies loading multipurpose feeder 34 tips 45 trays linking 37 loading 29 unlinking 37 troubleshootin...

Page 168: ...nking trays 37 updating options in printer driver 21 USB port 19 using Hibernate mode 83 using Schedule Power Modes 85 using the Embedded Web Server 12 Utilities menu 78 V vertical voids appear 147 viewing reports 97 virtual display checking using Embedded Web Server 97 voids appear 147 volatile memory 87 erasing 88 volatility statement of 87 W Wireless menu 66 wireless network configuration infor...

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