Diagnostic Information
2-3
4045-XXX
939 Controller -
Engine
Communications
Error
The controller board and the engine board cannot
communicate with one another. The controller board,
engine board or interconnect board is defective. Check
each board for correct installation and secure ground. If
no problem is found, replace the FRUs in the following
order:
controller board
engine board
interconnect board
Note:
The controller software also can cause a 939 error
code. Contact your next level for software support.
941 Controller
Code CRC
Replace the controller board.
941 Controller
Font CRC
Replace the controller board.
943 Controller
Font Version
Indicates that the controller code and FONT ROM are
incompatible.
944 Controller
Board Failure
Replace the controller board.
945 Controller
Board Failure -
ASIC Failure
Replace the controller board.
946 Controller
Board Failure -
SRAM Failure
Replace the controller board.
947 Engine
Board
Replace the engine board.
953 NVRAM
Failure
Indicates the NVRAM chip on the engine board has
failed. Replace the engine board.
954 NVRAM
Failure
Indicates the NVRAM experienced a CRC failure.
Replace the engine board.
960 RAM
Memory Error
Indicates a DRAM Memory Error on the controller board.
Replace the controller board.
Error Code
Action
Summary of Contents for Optra M410
Page 6: ...vi Service Manual 4045 XXX ...
Page 8: ...viii Service Manual 4045 XXX Class 1 Laser Statement Label ...
Page 14: ...xiv Service Manual 4045 XXX Japanese Laser Notice Chinese Laser Notice ...
Page 20: ...xx Service Manual 4045 XXX ...
Page 26: ...1 6 Service Manual 4045 XXX ...
Page 102: ...3 28 Service Manual 4045 XXX Paper Path Sensor Locations ...
Page 103: ...Diagnostic Aids 3 29 4045 XXX Cable Locations ...
Page 104: ...3 30 Service Manual 4045 XXX ...
Page 116: ...4 12 Service Manual 4045 XXX 5 Remove the cooling fan ...
Page 137: ...Connector Locations 5 3 4045 XXX ...
Page 143: ...Connector Locations 5 9 4045 XXX ...
Page 145: ...Connector Locations 5 11 4045 XXX ...
Page 147: ...Connector Locations 5 13 4045 XXX ...
Page 148: ...5 14 Service Manual 4045 XXX ...
Page 150: ...6 2 Service Manual 4045 XXX Assembly 1 Covers ...
Page 152: ...6 4 Service Manual 4045 XXX Assembly 1 Covers continued ...
Page 154: ...6 6 Service Manual 4045 XXX Assembly 2 Frame ...
Page 156: ...6 8 Service Manual 4045 XXX Assembly 3 Printhead ...
Page 158: ...6 10 Service Manual 4045 XXX Assembly 4 Paper Feed Multipurpose Unit ...
Page 160: ...6 12 Service Manual 4045 XXX Assembly 5 Paper Feed Alignment ...
Page 162: ...6 14 Service Manual 4045 XXX Assembly 6 Paper Feed Output ...
Page 164: ...6 16 Service Manual 4045 XXX Assembly 7 Main Drive ...
Page 166: ...6 18 Service Manual 4045 XXX Assembly 8 Developer Drive ...
Page 168: ...6 20 Service Manual 4045 XXX Assembly 9 Fuser ...
Page 170: ...6 22 Service Manual 4045 XXX Assembly 9 Fuser continued ...
Page 172: ...6 24 Service Manual 4045 XXX Assembly 10 Transfer ...
Page 174: ...6 26 Service Manual 4045 XXX Assembly 11 Charging ...
Page 176: ...6 28 Service Manual 4045 XXX Assembly 12 Electronics ...
Page 178: ...6 30 Service Manual 4045 XXX Assembly 12 Electronics continued ...
Page 180: ...6 32 Service Manual 4045 XXX Assembly 12 Electronics continued ...
Page 182: ...6 34 Service Manual 4045 XXX Assembly 13 250 Sheet Tray ...
Page 184: ...6 36 Service Manual 4045 XXX Assembly 14 500 Sheet Tray ...
Page 186: ...6 38 Service Manual 4045 XXX Assembly 14 500 Sheet Tray continued ...