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Service Manual
4069-XXX
Printer does not recognize Tray X is installed.
Paper from Tray X does not reach the Pass Thru Sensor.
Service Tip: Check the media in tray x to make sure it is within
specifications. Some types of labels, foil material and slick papers
can cause misfeeds and slippage of the rollers.
High Capacity Feeder Input Tray Service Check
Note: Voltage measurements in the high capacity feeder input tray
service checks must be made with the high capacity feeder attached
to the base printer to obtain accurate results.
Service Tip: Be sure the paper size switch is set to the correct paper
size setting and the rear paper guides are in the correct locations for
the size of paper installed in the high capacity feeder tray.
Service Tip: Check the other paper sources to be sure they are
operating correctly.
FRU
Action
1
Autoconect Cables
Tray X System Board
Check the autoconnect from the
printer or option above tray x. Check
for signs of cuts, pinched wiring or
damage to the contacts in the
connector. Check the autoconnect
cable(s) for correct installation at the
tray x system board. If correct, check
the continuity of the autoconnect
cable(s). If correct, replace the tray x
system board. If incorrect, replace
the cable.
FRU
Action
1
Autocompensator
Assembly
Check the autocompensator pick
arm rollers for any sign of glazing,
toner or other buildup. Clean or
replace as necessary.
