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Safety information

Use only the power supply provided with this product or the 
manufacturer's authorized replacement power supply.

Connect the power supply cord to an electrical outlet that is near 
the product and easily accessible.

Refer service or repairs, other than those described in the user 
documentation, to a professional service person.

CAUTION:

Do not set up this product or make any electrical or 
cabling connections, such as the power supply cord, 
during a lightning storm.

Setup troubleshooting

Should your printer have a problem, this section helps you find the solution.

Symptom

Solution

The Power light 
does not come 
on when the 
Power button is 
pressed

• Make sure the power cord is pushed all the way into the 

printer.

• Disconnect the power cord from the wall outlet, and then 

from the printer. Reconnect the power cord by pushing it 
all the way into the connector on the printer. 

• Make sure the printer is using a working electrical outlet. 

Connect it to one that other devices have been using.

Printer is not 
communicating 
with the computer

Make sure your operating system is compatible with the 
printer, which supports these operating systems:

• Windows 98
• Windows Me
• Windows 2000
• Windows XP
• Mac OS X version 10.1.5
• Mac OS X versions 10.2.3–10.2.8, 10.3.0–10.3.4

Is your printer connected to your computer through another 
device, such as a USB hub or switch box? If so, disconnect 
the USB cable from any other devices and directly connect 
it between the printer and your computer.

Make sure the USB cable is securely attached to the printer 
and computer.

Summary of Contents for Photo Jetprinter 910 Series

Page 1: ...910 Series Photo Jetprinter Setup Solutions ...

Page 2: ... incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 44 0 8704 440 044 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it op...

Page 3: ...3 Contents English 5 English 11 English 17 English 23 English 29 English 35 English 41 English 47 English 53 ...

Page 4: ...4 ...

Page 5: ...Contents may vary based on geography Note Remove the photo cartridge from the print cartridge storage unit before installing it Keep new cartridges in the storage unit 1 Power supply and power cord 4 Photo print cartridge 2 Setup sheet 5 User s Guide 3 Color print cartridge 6 Software CD 6 5 2 4 3 1 ...

Page 6: ...re the power cord is pushed all the way into the printer Disconnect the power cord from the wall outlet and then from the printer Reconnect the power cord by pushing it all the way into the connector on the printer Make sure the printer is using a working electrical outlet Connect it to one that other devices have been using Printer is not communicating with the computer Make sure your operating s...

Page 7: ...e on page 9 The printer is displaying the wrong language 1 If a memory card is inserted remove it 2 Turn the printer off and back on 3 Press Menu 4 Press the down arrow repeatedly until you reach the last item 5 Press the up arrow twice 6 Press the right arrow until your language is displayed 7 Press Select Note Press Menu to see the new language displayed Alignment page or test page will not prin...

Page 8: ...y set as the default printer right click Lexmark P910 Series and select Set as Default Printer For Mac OS X 1 On your desktop check to see if there is a Lexmark 910 Series folder If it does not appear on your desktop install the printer software 2 Select Go Æ Applications Æ Utilities and double click the Print Center icon OS 10 2 3 or later double click Printer Setup Utility 3 Select your printer ...

Page 9: ...e installation screen does not appear a From your desktop double click My Computer Windows 98 Me 2000 Windows XP users click Start Æ My Computer b Double click the CD ROM drive icon If necessary double click Setup c When the printer software installation screen appears click Install or Install Now d Follow the instructions on your screen to complete the installation For Mac OS X 1 From your deskto...

Page 10: ...are CD and click the View User s Guide icon For Mac OS X 1 From your desktop click the Lexmark 910 Series folder 2 Double click Lexmark 910 Series Utility 3 Click the Help button Refer to the Lexmark Solution Center software For Windows 1 Click Start Æ Programs or All Programs Æ Lexmark P910 Series Æ Lexmark Solution Center 2 Click the Troubleshooting tab on the left side of the screen For Mac OS ...

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