Troubleshooting
Network connection problems
Embedded Web Server does not open
Action
Yes
No
Step 1
Check if you are using a supported browser:
•
Windows Internet Explorer version 9 or later
•
Macintosh Safari version 8.0.3 or later
•
Google Chrome
•
Mozilla Firefox
Is your browser supported?
Go to step 2.
Install a supported
browser.
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
•
From the home screen
•
From the TCP/IP section in the Network/Ports menu
•
By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note:
An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3.
Type the correct
printer IP address in
the address field.
Note:
Depending on
the network
settings, you may
need to type
“
https
://” instead
of “
http
://” before
the printer IP
address to access
the Embedded Web
Server.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4.
Turn on the printer.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5.
Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure.
For more information, see the setup documentation that came with
the printer.
Are the cable connections secure?
Go to step 6.
Tighten the cable
connections.
Troubleshooting
114
Summary of Contents for XC6100 Series
Page 1: ...XC6100 Series User s Guide January 2016 www lexmark com Machine type s 7563 Model s 196 197 ...
Page 66: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 66 ...
Page 69: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 69 ...
Page 73: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 73 ...
Page 92: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 92 ...
Page 111: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 111 ...
Page 162: ...4 Remove the paper bail 5 Remove the standard bin insert Upgrading and migrating 162 ...