Action
Yes
No
Step 2
a
Depending on your operating system, specify the paper type
and weight from the Printing Preferences or from Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Resend the print job.
Do horizontal dark lines still appear on prints?
Go to step 3.
The problem is
solved.
Step 3
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do horizontal dark lines still appear on prints?
Go to step 4.
The problem is
solved.
Step 4
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage:
Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage:
To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Do horizontal dark lines still appear on prints?
Go to step 5.
The problem is
solved.
Step 5
Replace the imaging unit or imaging kit, and then resend the print
job.
Do horizontal dark lines still appear on prints?
Contact
The problem is
solved.
Horizontal white lines
L
eading
edge
Trai
l
ing
edge
Troubleshooting
128
Summary of Contents for XC6100 Series
Page 1: ...XC6100 Series User s Guide January 2016 www lexmark com Machine type s 7563 Model s 196 197 ...
Page 66: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 66 ...
Page 69: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 69 ...
Page 73: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 73 ...
Page 92: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 92 ...
Page 111: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 111 ...
Page 162: ...4 Remove the paper bail 5 Remove the standard bin insert Upgrading and migrating 162 ...