Poor fax print quality
Action
Yes
No
Step 1
Enhance the print quality.
a
From the home screen, touch
Settings
>
>
Quality
.
b
Adjust the settings.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a
From the home screen, touch
Settings
>
Fax
>
Analog Fax
Setup > Fax Receive Settings
>
Admin Controls
>
Max Speed
.
b
Select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 3.
Step 3
Replace the toner cartridge.
For more information, see the instruction sheet that came with the
supply.
Is the fax print quality satisfactory?
The problem is
solved.
Contact
Scanning problems
Cannot scan from a computer
Action
Yes
No
Step 1
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Resend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Step 2
a
Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b
Resend the scan job.
Can you send the scan job?
The problem is
solved.
Contact
Troubleshooting
146
Summary of Contents for XC6100 Series
Page 1: ...XC6100 Series User s Guide January 2016 www lexmark com Machine type s 7563 Model s 196 197 ...
Page 66: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 66 ...
Page 69: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 69 ...
Page 73: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 73 ...
Page 92: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 92 ...
Page 111: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 111 ...
Page 162: ...4 Remove the paper bail 5 Remove the standard bin insert Upgrading and migrating 162 ...