Faxing problems
Cannot send or receive faxes
Action
Yes
No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
•
Telephone
•
Handset
•
Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
•
Call the fax number to check if it is working properly.
•
If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5.
Go to step 4.
Step 4
Check the telephone wall jack.
a
Connect the analog telephone directly to the wall jack.
b
Listen for a dial tone.
c
If you do not hear a dial tone, then use a different telephone
cable.
d
If you still do not hear a dial tone, then connect the analog
telephone to a different wall jack.
e
If you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Troubleshooting
143
Summary of Contents for XC6100 Series
Page 1: ...XC6100 Series User s Guide January 2016 www lexmark com Machine type s 7563 Model s 196 197 ...
Page 66: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 66 ...
Page 69: ...2 Open door A 3 Remove the waste toner bottle Maintaining the printer 69 ...
Page 73: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 73 ...
Page 92: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 92 ...
Page 111: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 111 ...
Page 162: ...4 Remove the paper bail 5 Remove the standard bin insert Upgrading and migrating 162 ...