Troubleshooting
Understanding the printer messages
Cartridge low [88.xy]
You may need to order a replacement toner cartridge. If necessary, touch
Continue
on the printer control
panel to clear the message and continue printing.
Cartridge, imaging unit mismatch [41.xy]
Use only a supported toner cartridge and imaging unit.
Note:
For a list of supported supplies, go to
Cartridge nearly low [88.xy]
If necessary, touch
Continue
on the printer control panel to clear the message and continue printing.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies”
section of the
User’s Guide
.
If necessary, touch
Continue
on the printer control panel to clear the message and continue printing.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
•
Load the correct size and type of paper in the tray, specify the paper size and type in the Paper menu
on the control panel, and then touch
Finished changing paper
.
•
Touch
Use current [paper source]
to use the available paper size and type in the tray.
•
Touch
Reset active bin
to reset the active bin for a linked set of bins.
•
Cancel the print job.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following:
•
Load the correct size and type of paper in the tray or feeder, specify the size and type of paper in the
Paper menu on the control panel, and then touch
Finished changing paper
.
•
Touch
Use current [paper source]
to use the available size and type of paper in the current tray or
feeder.
•
Touch
Reset active bin
to reset the active bin for a linked set of bins.
•
Cancel the print job.
Troubleshooting
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