background image

Check the printer status

Windows Vista users:

1

Click:

(default Start menu) 

 

Œ

 Settings 

Œ

 Printers

.

(Classic Start menu) 

 

Œ

 Control Panel 

Œ

 Printers

.

2

Right-click the 

Lexmark 1500 Series

 icon.

3

Click 

Sharing

.

4

Click 

Change Sharing Options

, and confirm the Windows prompt.

5

Select 

Share this printer

, and then give the printer a distinctive name.

6

Click 

OK

.

Windows XP users:

1

Click 

Start 

Œ

 Settings 

Œ

 Printers and Faxes

.

2

Right-click the 

Lexmark 1500 Series

 icon.

3

Click 

Sharing

.

4

Select 

Share this printer

, and then give the printer a distinctive name.

5

Click 

OK

.

Windows 2000 users:

1

Click 

Start 

Œ

 Settings 

Œ

 Printers

.

2

Right-click the 

Lexmark 1500 Series

 icon.

3

Click 

Sharing

.

4

Select 

Shared as

, and then give the printer a distinctive name.

5

Click 

OK

.

Try to locate the printer from the remote computer

If the printer is shown as Shared on the host computer, but you still cannot print, try to locate the printer from the
remote computer.

Windows 2000, Windows XP, or Windows Vista users:

1

Open the 

Printers

 or 

Printers and Faxes

 folder.

2

Right-click the 

Lexmark 1500 Series

 icon.

3

Click 

Properties

.

4

Click the 

Ports

 tab, and then click the 

Add Port

 button.

5

Select 

Local Port

, and then click the 

New Port

 button.

6

Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive
printer name.

The name should be in the form 

\\server\printer

.

 

94

Summary of Contents for Z1520

Page 1: ...1500 Series User s Guide June 2007 www lexmark com ...

Page 2: ...a risk of fire or electrical shock results Inspect the power cord regularly for signs of misuse Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark compon...

Page 3: ...ere do I find it 22 Finding the MAC address 22 Printing a network setup page 23 Wireless networking 23 Finding IP addresses 23 Assigning an IP address 24 Configure IP address 24 Finding the signal strength 24 Tips for using network adapters 24 Types of wireless networks 24 Advanced wireless setup 25 Creating an ad hoc wireless network using Windows 25 Adding a printer to an existing ad hoc wireles...

Page 4: ...nting a banner 39 Changing printer settings 39 Saving and deleting print settings 39 Resetting the printer to factory default settings 40 Printing on both sides of the paper duplexing 40 Understanding the two sided printing duplexing function 40 Printing on both sides of the paper duplexing automatically 41 Printing on both sides of the paper duplexing manually 41 Working with photos 43 Retrieving...

Page 5: ... 52 Creating Photo Greeting Cards 52 Printing all photos from a memory device 53 Using a PictBridge enabled digital camera to control printing photos 54 Printing photos from a digital camera using DPOF 55 Creating and viewing a slideshow 55 Maintaining the printer 56 Installing print cartridges 56 Removing a used print cartridge 57 Using genuine Lexmark print cartridges 58 Refilling print cartridg...

Page 6: ...s users only 78 Checking your network name Windows users only 79 Ping the access point 79 Ping the printer 80 Run the Wireless Setup Utility Windows users only 80 Changing wireless settings after installation Windows users only 81 Check printer ports Windows users only 81 Print troubleshooting 81 Partial document or photo prints 81 Improving print quality 81 Poor text and graphic quality 82 Poor q...

Page 7: ...ut 96 Cannot print from a memory card or flash drive 96 Cannot print from digital camera using PictBridge 96 Partial photo prints when using a PictBridge enabled digital camera 97 Jams and misfeeds troubleshooting 97 Paper jam in the printer 97 Paper jam in the paper support 97 Paper jam in the duplex unit 98 Paper or specialty media misfeeds 99 Printer does not feed paper envelopes or specialty m...

Page 8: ...ory card 106 Paper Jam 106 Multiple All In Ones found 106 Notices 107 Product information 107 Edition notice 107 European EC directives conformity statement for radio products 109 Power consumption 112 Networking glossary 117 Index 119 8 ...

Page 9: ...User s Guide Description Where to find The User s Guide gives you instructions for setting up hardware and software on Windows operating systems and some basic instructions for using the printer Note If your printer supports Macintosh operating systems see the Mac Help 1 From the Finder desktop double click the Lexmark 1500 Series folder 2 Double click the printer Help icon You can find this docum...

Page 10: ...ck In Windows XP and earlier click Start 2 Click Programs or All Programs Lexmark 1500 Series 3 Click User s Guide If the link to the User s Guide is not on your desktop follow these instructions 1 Insert the CD The installation screen appears Note If necessary click All Programs Run In Windows XP and earlier versions click Start Run and then type D setup where D is the letter of your CD ROM drive...

Page 11: ...lect your printer model 5 From the Support Tools section click e Mail Support 6 Complete the form and then click Submit Request E mail support varies by country or region and may not be available in some instances Visit our Web site at www lexmark com Select a country or region and then select the Customer Support link Note For additional information about contacting Lexmark see the printed warran...

Page 12: ... descriptions Windows users See the User s Guide Macintosh users If your product supports Macintosh see the Mac Help installed with the printer software Wireless network compatibility Your printer contains an IEEE 802 11g wireless print server Your printer is compatible with IEEE 802 11 b g n routers that are Wi Fi certified If you are having issues with an N router verify with your router manufac...

Page 13: ...ronic format 3 Installation cable Connects the printer to the computer temporarily during some methods of installation 4 User s Guide Printed booklet that serves as a guide Note Complete user information Mac Help or User s Guide Comprehensive Version can be found on the installation software CD 5 Quick Setup sheet Initial setup instructions 6 Color print cartridge Cartridge to be installed in the ...

Page 14: ...ides of the paper duplex A green backlight comes on when the duplex function is activated Note This button is not functional with a Macintosh operating system You can print two sided documents with a Macintosh operating system by using the settings in the Two Sided menu of the Print dialog Be alerted for errors For more information see Duplex light is blinking on page 64 and Power light and duplex...

Page 15: ...ed for USB printing Orange blinking indicates that the printer is configured but is unable to communicate with the wireless network Green indicates that the printer is connected to a wireless network 8 Paper exit tray Stack paper as it exits 9 Access cover Install or change the print cartridges Clear paper jams 10 Paper feed guard Prevent items from falling into the paper slot 11 Paper guides Keep...

Page 16: ...aper jams For more information see Paper jam in the duplex unit on page 98 3 USB port Connect the printer to a computer using an installation cable Warning Do not touch the USB port except when plugging in or removing a USB cable or installation cable 4 Internal wireless print server Connect to a wireless network Installing the printer software Using the installation software CD Windows users only...

Page 17: ... Using the software that installed with your printer you can edit photos maintain your printer and do many other tasks The following is an overview of features of the Productivity Studio and the Solution Center To open the Productivity Studio Welcome Screen use one of these methods Method 1 Method 2 From the desktop double click the Productivity Studio icon 1 Do one of the following In Windows Vis...

Page 18: ...e tasks To open the Solution Center use one of the following methods Method 1 Method 2 1 From the desktop double click on the Solution Center icon 2 Click Setup and diagnose printer The Solution Center appears with the Maintenance tab open 1 Do one of the following In Windows Vista click In Windows XP and earlier click Start 2 Click Programs or All Programs Lexmark 1500 Series 3 Select Solution Ce...

Page 19: ...int cartridges Maintenance Install a new print cartridge Order new print cartridges Print a test page Clean print cartridges to fix horizontal streaks Align print cartridges to fix blurry edges View ink levels Troubleshoot other ink problems Security Information Third party applications including anti virus security and firewall programs may alert you about the printer software being installed For...

Page 20: ...les and or have wireless network adapters built in or installed in them There are different ways a network can be set up Five common examples appear below Note The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network Lexmark internal print servers are devices made by Lexmark to en...

Page 21: ...re connected wirelessly to the router The network is connected to the Internet through a DSL or a cable modem Internet Scenario 2 Computer laptop and printer connected wirelessly with Internet A computer a laptop and a printer are connected wirelessly to a wireless router The network is connected to the Internet through a DSL or a cable modem Internet 21 ...

Page 22: ...ame also known as the SSID The wireless mode the type of wireless network you are using either infrastructure or ad hoc The type of security used on the network WEP WPA or WPA2 Any applicable security keys or passwords used with the network security encryption type Note You must know this information in order to properly set up the printer for use on the wireless network To obtain these settings s...

Page 23: ...up page A network setup page lists your printer s configuration settings including the IP address and MAC address of the printer 1 Make sure the printer is turned on 2 Press The light pulses 3 Press and hold 4 While holding press 5 When the light becomes steady release The network setup page prints Wireless networking Finding IP addresses An IP address is a unique number used by devices on an IP n...

Page 24: ...e IP address If you have lost communication with the printer over a network select Use DHCP to reestablish communication with the printer You must assign an IP address in any of the following situations You manually assigned IP addresses for the other network devices You want to assign a specific IP address You move the printer to a remote subnet The printer is listed as Unconfigured in the Config...

Page 25: ... Speed Usually faster Usually slower Requirements for all devices on the network Unique IP address for each device Yes Yes Mode set to Infrastructure mode Ad hoc mode Same SSID Yes including the wireless access point wireless router Yes Same channel Yes including the wireless access point wireless router Yes Infrastructure mode is the recommended setup method because it has Increased network secur...

Page 26: ...inter for use with the computer 8 Store a copy of your network name and security information in a safe place for future reference For Windows XP users 1 Click Start Settings Control Panel Network Connections 2 Right click Wireless Network Connections 3 If Enable appears in the pop up menu click it Note If Enable does not appear your wireless connection is already enabled 4 Right click the Wireless...

Page 27: ...to recognize the new settings To check on the status of your network a Right click the Wireless Network Connections icon b Select View Available Wireless Networks If the network is listed but the computer is not connected select the ad hoc network and then click the Connect button If the network does not appear wait a minute and then click the Refresh network list button 21 Click Programs or All P...

Page 28: ...ts of plain paper 25 sheets of heavyweight matte paper 25 sheets of photo paper 25 sheets of glossy paper Note Photos require more drying time Remove each photo as it exits and allow it to dry to avoid ink smudging 3 Load the paper vertically in the center of the paper support and adjust the paper guides to rest against the edges of the paper 1 2 Note To avoid paper jams make sure the paper does n...

Page 29: ...dhesive on the labels does not extend to within 1 mm of the edge of the labels You use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in a paper jam The labels are loaded in the center of the paper support The paper guides rest against the edges of the labels Note Labels require more drying time Remove each sheet of labe...

Page 30: ... to dry to avoid ink smudging Loading iron on transfers You can load up to 10 iron on transfers at once but you will achieve best results loading them one at a time 1 Load iron on transfers with the print side of the transfer facing you 2 Make sure You follow the loading instructions that came with the iron on transfers The transfers are loaded in the center of the paper support The paper guides r...

Page 31: ...2 Tear off only the number of pages needed to print the banner 3 Place the required stack of banner paper on a flat surface behind the printer 4 Feed the leading edge of the banner paper into the printer first W F I I PRI NTI NG 5 Make sure The paper is loaded in the center of the paper support The paper guides rest against the edges of the paper 31 ...

Page 32: ...plorer 5 5 or later 3 If you want to check or change your print settings a From the Toolbar click Lexmark Page Setup b Adjust the print settings c Click OK 4 If you want to view the Web page before printing a Click Preview b Use the Toolbar options to scroll between pages zoom in or out or select whether to print text and images or text only c Click Print in the Print Preview window then click Pri...

Page 33: ...ou want the blank paper size in the printer and the number of copies 6 If you want to print one photo or image at a time a Click the photos or images you do not want to print to deselect them b To make common editing changes 1 Right click the photo or image 2 Click Edit 3 Make your selections 4 Follow the instructions on the screen 5 When you are finished making changes click Done 6 Select the siz...

Page 34: ... printing multiple copies If printing photos to prevent smudging remove each photo as it exits the printer and let it dry before stacking Printing the last page first reverse page order 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 From the Quality Copies tab select Print Last Page First 4 Click OK 5 Click OK or Print Printing multiple pages on one sheet...

Page 35: ... In Windows XP click Start Settings Printers and Faxes 2 Right click the Lexmark 1500 Series icon 3 Select Open 4 Right click the document name 5 Select Cancel Printing specialty documents Choosing compatible specialty paper types Heavyweight matte paper A photo paper with a matte finish used for printing high quality graphics Lexmark PerfectFinishTM Photo paper A high quality photo paper specific...

Page 36: ...ds 2 With a document open click File Print 3 Click Properties Preferences Options or Setup 4 Select a Quality Speed setting Select Photo for photos and greeting cards and select Normal for other types of cards 5 Click the Paper Setup tab 6 Select Paper 7 From the Paper Size list select a card size 8 Click OK 9 Click OK or Print Notes To avoid paper jams do not force the cards into the printer To p...

Page 37: ...y 8 From the Poster Size drop down list select the poster size 9 If you want to rotate the poster so that it fits better on the printed pages click Rotate 90 degrees 10 Click Print Now in the bottom right corner of the screen Printing a booklet 1 Before you change any Print Properties settings you must select the correct paper size from the program You can print booklets using these paper sizes Le...

Page 38: ...lect a Quality Speed setting 4 Click the Paper Setup tab 5 From the Paper Size section select Paper and then select Custom Size 6 Select the measurement units to use 7 Use the sliders or type the size of the paper loaded into the printer 8 Click OK to close any printer software dialogs that are open 9 Print the document Note Do not force paper into the printer Printing iron on transfers 1 Load up ...

Page 39: ...s Saving and deleting print settings 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Click the Quality Copies tab 4 Make necessary adjustments to any of the settings in the Quality Speed Paper Type and Multiple Copies sections 5 From the Save Settings drop down menu select Save your current settings 6 Click a radio button next to the number of the location...

Page 40: ...t be on The A button works in tandem with the Duplexing settings in the printer software To access the Duplexing settings 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Click the Print Layout tab The Duplexing area is on the lower portion of the dialog The options under the Duplexing drop down box are Use Printer Settings On Off and Manual Select To Use P...

Page 41: ...se the manual duplexing method 1 Press A 2 With a document open click File Print 3 Click Properties Preferences Options or Setup 4 From the Duplexing area select Use Printer Settings from the drop down menu 5 Make sure the A light is on 6 Click OK to close any printer software dialogs that are open Note To return to single sided printing make sure the A light is not on Printing on both sides of th...

Page 42: ...hen print the even numbered pages on the reverse sides of the odd numbered pages completing the two sided copies Note To activate the A button so that you can control two sided printing using this button return to the Duplexing drop down box and reset to the default setting Use Printer Settings 42 ...

Page 43: ...ard Reduced Size MultiMedia Card with adapter Memory Stick Memory Stick PRO Memory Stick Duo with adapter or Memory Stick PRO Duo with adapter MultiMedia Card mobile with adapter 2 Compact Flash Type I and Type II Microdrive 2 Wait for the light located above the memory card slots on the printer to come on The light blinks to indicate the memory card is being read or is transmitting data Warning D...

Page 44: ...ive 1 Insert the flash drive into the PictBridge port on the front of the printer Note An adapter may be necessary if your flash drive does not fit directly into the port 2 Wait for the computer to recognize that a flash drive is installed When the flash drive is recognized the message New photos have been found What do you want to do appears If the printer does not read the flash drive remove and...

Page 45: ...izes one active media device at a time Remove any memory cards from the printer when you connect the camera 3 If the PictBridge connection is successful the camera automatically switches to print mode the PictBridge symbol appears on the camera display or a message recognizing the connection appears on the camera display depending on your camera For more information see the documentation that came...

Page 46: ...ote Make sure all the photos have been copied before you select Yes to erase 11 Click Done Remove the memory card to view your transferred photos in the Photo Library Transferring all photos from a CD or flash drive using the computer 1 Insert a CD or a flash drive into the computer 2 If you are using Windows Vista an AutoPlay screen appears Click Transfer photos to your computer 3 If you are usin...

Page 47: ...or flash drive to view your transferred photos in the Library Changing the Productivity Studio temporary files preferences 1 From the desktop double click the Productivity Studio icon 2 From the Tools menu click Preferences 3 Click Temporary Files a Use the slider to set the maximum disk space you want to allocate for temporary files created by the Productivity Studio b Click Browse to choose a di...

Page 48: ...uctivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click Crop Photo on the Quick Fixes tab 3 Click and drag with your mouse to select the section of the image that you want to crop You can adjust the cropped area by using your mouse and dragging the lines to increase or decrease the cropped area 4 Click Crop Now 5 The cropped portion of the ori...

Page 49: ...the top of the window if you are not satisfied with the results after applying any of the One Click Auto Fixes Reducing the red eye effect in a photo 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click the Quick Fixes tab 3 Click Automatic Red Eye Reduction to let the software reduce the red eye effect automatically If you a...

Page 50: ...ng the Before and After preview panes at the top of the window 5 Click OK to accept your changes or click Cancel to reject them Changing the Gamma Value of a photo or image Adjusting the gamma value helps you to control the overall brightness of an image particularly those intended to be viewed on a computer monitor When images are not properly gamma corrected they will look either too light or to...

Page 51: ...ey 5 Click OK Printing photos Printing photos from a CD or removable storage device using the computer 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 Insert a CD or any removable storage device such as a flash drive memory card or digital camera into the computer If you are using W...

Page 52: ...t select the paper size 7 From the Paper Type in Printer drop down list select the paper type 8 To select multiple prints of a photo or to select photo sizes other than 10 x 15 cm 4 x 6 in select the options you want in the table Use the drop down list in the last column to view and select other sizes 9 Click Print Now in the bottom right corner of the screen Printing Photo Packages 1 From the des...

Page 53: ... Greeting Card from the Share tab 14 From the Send Quality and Speed area of the screen select the image size 15 Click Create E mail to create an e mail message with your photo greeting card s attached Printing all photos from a memory device 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the ...

Page 54: ...era Notes Make sure the PictBridge enabled digital camera is set to the correct USB mode For more information see the documentation that came with your camera The printer recognizes one active media device at a time If you have a memory card already inserted when you connect a PictBridge enabled digital camera the light and the A light blink alternately until the memory card is removed or the came...

Page 55: ...recognizing the connection appears on the camera display For more information see the documentation that came with your camera 5 Follow the instructions in the documentation that came with your camera to select and print photos Note If no DPOF selections were specified in your camera beforehand you can make the selections while the camera is connected to the printer For more information see the do...

Page 56: ...rtridge and insert the cartridge in the left carrier Warning Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge 4 Close the black cartridge carrier lid 5 Remove the tape from the back and bottom of the color cartridge and insert the cartridge in the right carrier Warning Do not touch the gold contact area on the back or the metal nozzles on the botto...

Page 57: ...NT ING Note The printer must be closed to start a new print job 8 Press Removing a used print cartridge 1 Make sure the printer is on 2 Lift the access cover The print cartridge carrier moves and stops at the loading position unless the printer is busy W F I I PR INT ING 57 ...

Page 58: ...Ink message appears 1 Click Learn More on the message 2 Click Report a non Lexmark print cartridge To prevent the message from appearing again for the indicated cartridge s Replace your cartridge s with new Lexmark print cartridge s If you are printing from a computer click Learn more on the message select the check box and click Close If you are using the printer without a computer press Cancel L...

Page 59: ...ain paper 2 Do one of the following In Windows Vista click In Windows XP and earlier click Start 3 Click Programs or All Programs Lexmark 1500 Series 4 Click Solution Center 5 From the Maintenance tab click Clean Print Nozzles A page prints forcing ink through the print cartridge nozzles to clean them 6 To verify that the print quality has improved print the document again 7 If print quality has n...

Page 60: ...ridges Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet CAUTION To avoid the risk of electric shock unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove paper from the paper support and paper exit tray 3 Dampen a clean lint free cloth with water Warning Do not use household c...

Page 61: ...s printing Declared yield value in accordance with ISO IEC 24711 2 Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you visit our Web site at www lexmark com Notes For best results use only Lexmark print cartridges For best results when printing photos or other high quality images use Lexmark Photo Paper or Lexmark PerfectfinishTM Pho...

Page 62: ...15 cm Lexmark PerfectFinish Photo Paper Letter A4 4 x 6 in 10 x 15 cm L Note Availability may vary by country or region For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region go to www lexmark com 62 ...

Page 63: ...the printer and is lit The Wi Fi indicator light is green The printer driver is installed on the computer from which you are performing a task The correct printer port is selected Setup Troubleshooting Power button is not lit These are possible solutions Try one or more of the following Press power button Make sure the printer is on by pressing Disconnect and reconnect the power cord 1 Disconnect ...

Page 64: ...the duplex unit and then remove the paper jam For more information see Jams and misfeeds troubleshooting on page 97 Duplex light is blinking Note If the light and the A light blink alternately see Power light and duplex light are blinking alternately on page 64 The black cartridge may be low on ink or out of ink Check the ink level of the black cartridge For more information see Checking the print...

Page 65: ...mm A4 210 x 297 mm L 89 x 127 mm 2L 127 x 178 mm Hagaki card 100 x 148 mm 10 x 15 cm 13 x 18 cm To view or change the print size settings on your camera see the documentation that came with your camera Make sure the printer is properly communicating with the camera If the PictBridge connection is successful the camera automatically switches to print mode the PictBridge symbol appears on the camera...

Page 66: ... Check wireless connection If the printer supports networking and you are using the printer on a wireless network check to see if the Wi Fi indicator light is on Reconnect power supply 1 Press to turn the printer off 2 Disconnect the power cord from the wall outlet 3 Gently remove the power supply from the printer 4 Reconnect the power supply to the printer 5 Plug the power cord into the wall outl...

Page 67: ...print cartridges 2 Make sure the sticker and tape have been removed 1 2 3 Reinsert the cartridges Check printer default and pause settings 1 Click In Windows Vista Control Panel Printers under Hardware and Sound In Windows XP Start Printers and Faxes In Windows 2000 Start Settings Printers 2 Double click the printer queue device 3 Click Printer Make sure no check mark appears next to Pause Printin...

Page 68: ... the printer on Understanding Warning levels A green check indicates system requirements were met A yellow question mark indicates system requirements were not met Most major functions will work but you may experience some performance impact A red question mark indicates system requirements were not met Most major functions may not work A red X indicates system requirements were not met Installati...

Page 69: ...rt Settings Control Panel 2 If you are using Windows Vista click the System and Maintenance icon and then click Device Manager If you are using Windows XP or Windows 2000 a Click Performance and Maintenance and then click the System icon b Click the Hardware tab c Click Device Manager 3 Click the plus sign beside Universal Serial Bus Controller If USB Host Controller and USB Root Hub are listed th...

Page 70: ...k security keys Make sure security keys are correct For more information see Check your security keys on page 74 Move your computer and or printer Move the computer and or printer closer to the wireless access point wireless router Although the possible distance between devices in 802 11b or 802 11g networks is 300 feet the effective range for optimal performance is generally 100 150 feet You can ...

Page 71: ...rity keys are correct For more information see Check your security keys on page 74 Check MAC address If your network uses MAC address filtering provide the MAC address for the printer to your network If you need help finding the MAC address see Finding the MAC address on page 22 Ping the wireless access point wireless router to make sure the network is working 1 If you do not already know it find ...

Page 72: ... wireless setup again Some reasons your settings may have changed include your having manually changed your WEP or WPA keys channel or other network settings or the wireless access point wireless router having been reset to factory defaults Notes If you change network settings change them on all the network devices before changing them for the wireless access point wireless router If you have alre...

Page 73: ...unplug the printer can cause damage to your printer and to the internal wireless print server Make sure the printer is turned off and the power cord is unplugged from the wall outlet before you proceed 2 While holding the printer firmly with one hand hold the internal print server with your other hand and then pull it away from the printer 73 ...

Page 74: ...r 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard WPA PSK or WPA2 PSK key Up to 64 hexadecimal characters Hexadecimal characters are A F and 0 9 Between 8 and 64 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard Printer is configured correctly but cannot be found on the network Make sure The printer has power and the ligh...

Page 75: ... Start Settings Printers and Faxes In Windows 2000 and earlier click Start Settings Printers If you cannot find the icon for your printer then the printer driver is not installed 2 If the printer driver is not installed insert the installation software CD into your computer 3 Follow the instructions on the computer screen Note You must install the printer driver on each computer that uses the netw...

Page 76: ...her devices such as microwaves or other appliances cordless phones baby monitors and security system cameras Make sure your wireless access point wireless router is not positioned too closely to these devices Move your computer and or printer Move the computer and or printer closer to the wireless access point wireless router Although the possible distance between devices in 802 11b or 802 11g net...

Page 77: ... the wireless access point wireless router If you have already changed the wireless network settings on your wireless access point wireless router you must change the settings on all the other network devices before you can see them on the network For more information see Run the Wireless Setup Utility for Windows or Run the Wireless Setup Assistant for Mac Changing wireless settings after install...

Page 78: ...umbers separated by periods such as 192 168 0 100 b Enter your user name and password when prompted c Click OK d On the main page click Wireless or any other selection where settings are stored The SSID will be displayed e Write down the SSID security type and the security keys if they are shown Note Make sure you copy them down exactly including any capital letters 2 Click Programs or All Program...

Page 79: ...ter and computer SSID to the same network name To reset the computer network name see the documentation that came with your computer To reset the printer name 1 Click Programs or All Programs Lexmark 1500 Series 2 Click Wireless Setup Utility 3 Follow the instructions on the computer screen and enter the new network name when prompted Ping the access point 1 If you do not already know it find the ...

Page 80: ...will see several lines appear that start with Reply from Turn off and restart the printer and then try resending your print job 5 If the printer does not respond you will see Request timed out a Check that the computer has a wireless IP address 1 Do one of the following In Windows Vista click All Programs Accessories Command Prompt In Windows XP click Start Programs or All Programs Accessories Com...

Page 81: ...XXX_Series_nnnnnn_P1 is selected where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer Note The MAC address is located at the back of the printer beside the serial number 5 If USB is selected instead a Select the port name from step 4 b Click Apply c Close the window and try printing again Print troubleshooting Partial document ...

Page 82: ...y is still not satisfactory replace the print cartridges For more information see Ordering print cartridges on page 61 Poor text and graphic quality Blank pages Dark print Faded print Incorrect colors Light and dark bands in print Skewed lines Smudges Streaks White lines in print These are possible solutions Try one or more of the following Check ink Check the ink levels and install new print cart...

Page 83: ...k File Print 2 Click Properties Preferences Options or Setup 3 Click Print Layout 4 Click Borderless Make sure you use photo paper Borderless printing requires photo paper Small margins are printed when you select the Borderless feature when you are printing on plain paper Make sure the paper size matches the printer setting 1 From the software application click File Print 2 Click Properties Prefe...

Page 84: ...perly installed For more information see Installing print cartridges on page 56 Are the sticker and tape removed from the cartridges Lift the access cover Press down on the cartridge carrier latches to raise the cartridge carrier lids Are the cartridges low on ink 1 Do one of the following In Windows Vista click In Windows XP and earlier click Start 2 Click Programs or All Programs Lexmark 1500 Se...

Page 85: ...ozzles located on the bottom of the cartridges Make sure the cartridges are properly installed With the front of the printer facing you check for proper print cartridge installation If you are using a color cartridge make sure it is properly installed in the right carrier If you are using a black or photo cartridge make sure it is properly installed in the left carrier Check the USB connection 1 C...

Page 86: ...ck Programs or All Programs Lexmark 1500 Series 2 Click Solution Center 3 If an exclamation point appears on either of the print cartridges the ink level is low Install a new cartridge For more information see Installing print cartridges For cartridge ordering information see Ordering print cartridges Glossy photo paper or transparencies stick together Do photos or transparencies dry and stick tog...

Page 87: ...n the print cartridges The cartridges may be out of alignment 1 Do one of the following In Windows Vista click Control Panel In Windows XP or 2000 click Start 2 Click Programs or All Programs Lexmark 1500 Series 3 Click Solution Center 4 Click the Maintenance tab 5 Click Align to fix blurry edges Are the print cartridges clean You may need to clean the print cartridge nozzles Printouts have altern...

Page 88: ...ean You may need to clean the print cartridge nozzles For more information Cleaning the print cartridge nozzles Vertical straight lines are not smooth Adjust the Quality Speed settings 1 With a document or photo open click File Print 2 Click Properties Preferences Options or Setup 3 From the Quality Copies tab select Photo when printing photos Normal when printing transparencies Align the print ca...

Page 89: ...ing that the printer is set as the default printer If it is not right click the icon and then click Set as Default Windows XP users only 1 Click Start Settings Printers and Faxes 2 Make sure The printer icon does not say Paused If the printer is paused right click the icon and then click Resume Printing The printer icon says Ready If it says Offline right click the icon and then click Use Printer ...

Page 90: ...the printer 3 Check that the USB cable is not damaged and that the light is on Checking the Spool Settings for banner printing Banner printing is not possible if certain Spool Settings are selected Verify that you have the right settings selected 1 For Windows Vista click Control Panel Printer For Windows XP click Start Settings Printers or Printers and Faxes 2 Right click the Lexmark 1500 Series ...

Page 91: ...end of the USB cable is plugged into the back of the printer 3 Check that the USB cable is not damaged and that the light is on Do you need to adjust the Quality Speed settings Select Photo from the Quality Copies tab in Printing Preferences 1 Click File Print 2 Click Properties Preferences Options or Setup 3 From the Quality Copies tab make changes as needed 4 Click OK to close any dialog boxes t...

Page 92: ...operly installed in the right carrier If you are using a black cartridge or photo cartridge make sure it is properly installed in the left carrier Make sure the sticker and tape are removed from the print cartridges 1 Lift the access cover 2 Remove the print cartridges from the print cartridge carrier 3 Make sure the sticker and tape are removed from the bottom and back of the print cartridges Try...

Page 93: ...USB port 1 In Windows Vista click Control Panel Printers under Hardware and Sound In Windows XP click Start Settings Printers and Faxes 2 Right click the Lexmark 1500 Series icon 3 From the sidebar menu select Properties 4 Click the Ports tab 5 Make sure The port is set to a USB port File is not set as the port If the document still does not print then the USB port may not be enabled in the comput...

Page 94: ...Settings Printers 2 Right click the Lexmark 1500 Series icon 3 Click Sharing 4 Select Shared as and then give the printer a distinctive name 5 Click OK Try to locate the printer from the remote computer If the printer is shown as Shared on the host computer but you still cannot print try to locate the printer from the remote computer Windows 2000 Windows XP or Windows Vista users 1 Open the Printe...

Page 95: ...oftware needs to be updated to run properly 1 Start Windows 2 When the desktop appears insert the software CD for Windows The installation screen appears 3 Click Install 4 When the Existing Printer Driver Found dialog box appears select Update the existing driver software Bidirectional communication is not established The printer and computer may not be able to exchange data These are possible sol...

Page 96: ...rive is not corrupted Remove memory devices properly from the printer to avoid corruption or loss of data Check the network connection If the printer and computer are connected over a network make sure that the correct host and device are communicating Select the correct printer from the computer Make sure the printer is connected to the computer through a USB cable You cannot print directly from ...

Page 97: ...nking check for error messages on the camera display and then see the documentation that came with your camera Remove memory cards Remove memory cards from the printer The printer recognizes one active media device at a time Check error messages If an error message appears on the camera display see the documentation that came with your camera Partial photo prints when using a PictBridge enabled di...

Page 98: ...e duplex unit 1 Push down on the duplex latch as you grasp the duplex unit 2 Pull out the duplex unit 3 Firmly grasp the paper and gently pull it out 4 Push down on the duplex latch as you reinstall the duplex unit 98 ...

Page 99: ...r paper type Specific loading instructions for supported paper and specialty media Remove each page as it is printed Remove each page as it exits and let it dry completely before stacking Adjust the paper guides Adjust the paper guides When using media less than 8 5 inches wide To rest against the edges of the paper or media making sure it does not buckle 1 2 Printer does not feed paper envelopes ...

Page 100: ...checklist Use only the number of sheets needed for the banner Select the following settings to enable the printer to feed paper continuously without jamming 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Click the Paper Setup tab 4 From the Paper Size area select Banner 5 Select Letter Banner or A4 Banner as the paper size 6 Select Portrait or Landscape 7...

Page 101: ...x unit is properly installed Remove the duplex unit and reinstall it For more information see Paper jam in the duplex unit on page 98 Cartridge carrier jam These are possible solutions Try one or more of the following Remove any obstructions in the cartridge carrier 1 Lift the access cover 2 Remove any objects blocking the path of the print cartridge carrier 3 Make sure the cartridge carrier lids ...

Page 102: ...rd on page 43 Check memory card placement Make sure you have inserted the memory card in the correct slot For more information see Inserting a memory card on page 43 Nothing happens when memory card is inserted These are possible solutions Try one or more of the following Reinsert the memory card The memory card may not have been inserted properly Remove the memory card and then reinsert it Check ...

Page 103: ... a network make sure that the correct host and device are communicating Select the correct printer from the computer Photos do not transfer from a memory card across a wireless network These are possible solutions Try one or more of the following Select the printer on your wireless network If you have more than one printer and use Windows you must select your wireless network printer 1 Do one of t...

Page 104: ...ains but you want to clear the error message 1 Click Cancel Printing The error message closes and the Canceling Printing dialog box appears 2 Follow the instructions on the Canceling Printing dialog box Left Right Cartridge Missing You need to install a print cartridge For more information see the related topic below To order a new cartridge see Ordering print cartridges Communication not availabl...

Page 105: ... Ordering paper and other supplies on page 61 Out of Memory The printer software cannot obtain enough memory to print Try the following Before sending a document to print close any other open programs The printer may print a blank page when too many programs are open on the computer Follow the instructions on the error screen These instructions reduce the amount of memory needed to print Out of Pa...

Page 106: ...sure that The memory device has not been removed The memory card or flash drive is not damaged or corrupted Unsupported file types found on memory card The memory card inserted in the printer contains unsupported file types Insert a memory card with supported file types For more information on supported file types see the User s Guide on the CD that came with your printer Paper Jam The printer has...

Page 107: ...service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s...

Page 108: ...ne or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference...

Page 109: ...Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme à la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interférences et 2 il doit accepter toute interférence ...

Page 110: ...ternational Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Español Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti Käesolevaga kinnitab Lexmark Inte...

Page 111: ...nska Härmed intygar Lexmark International Inc att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999 5 EG Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Pr...

Page 112: ... average Values are subject to change See www lexmark com for current values Power Saver This product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the EPA Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for ...

Page 113: ...cement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed other...

Page 114: ...only to Lexmark for remanufacturing refilling or recycling If I buy another cartridge in the future that is sold subject to the above terms I accept such terms as to that cartridge If you do not accept the terms of this single use license agreement return this product in its original packaging to your point of purchase A replacement cartridge sold without these terms is available at www lexmark co...

Page 115: ...as and to the extent expressly permitted to do so by applicable law for the purposes of inter operability error correction and security testing If you have such statutory rights you will notify Lexmark in writing of any intended reverse engineering reverse assembly or reverse compilation You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program 7 ADDI...

Page 116: ...any direct product therefrom in violation of any applicable export laws or b permit the Software Program to be used for any purpose prohibited by such export laws including without limitation nuclear chemical or biological weapons proliferation 17 AGREEMENT TO CONTRACT ELECTRONICALLY You and Lexmark agree to form this License Agreement electronically This means that when you click the Agree or Yes...

Page 117: ...work address The address may be assigned manually by you Static IP address automatically by the DHCP server DHCP IP address or automatically by the device AutoIP address ipconfig A command that displays the IP address and other network information of a Windows computer MAC Media Access Control address A hardware address that uniquely identifies each device on a network You can usually find the MAC...

Page 118: ...that helps prevent unauthorized access to a wireless network Other possible security settings are WPA and WPA2 wireless access point A device that connects wireless devices together to form a wireless network wireless router A router that also serves as a wireless access point Wi Fi An industry term that describes the technology used to create an interoperable wireless local area network WLAN WPA ...

Page 119: ...ine Lexmark 58 wiping 59 CD printing photos from 51 transferring all photos using computer 46 transferring selected photos using the computer 46 changing temporary files preferences 47 changing gamma value of a photo or image 50 changing library preferences 47 Changing photo resolution size 48 changing searched folders preferences 47 changing temporary files preferences 47 changing transfer settin...

Page 120: ...evels seem to go down quickly 85 ink low error 105 inserting flash drives 44 memory cards 43 installing network printer 24 print cartridges 56 printer software 16 68 internal wireless print server 16 resetting to factory default settings 77 IP address assigning 24 iron on transfers loading 30 iron on transfers printing 38 J jams and misfeeds troubleshooting banner paper jams 100 cartridge carrier ...

Page 121: ...hoto smudges 84 photo changing gamma value 50 photos automatic red eye reduction 49 printing all from a memory device 53 printing from a Web page 33 printing from CD using the computer 51 printing from digital camera using the computer 51 printing from PictBridge enabled digital camera 54 printing from removable storage device using the computer 51 red eye reduction 49 rotating 48 smudges preventi...

Page 122: ...a 54 photos from Productivity Studio 52 photos from removable storage device using the computer 51 photos from the Productivity Studio 52 photos using DPOF settings 55 postcards 36 poster 37 posters 36 reverse page order 34 test page 91 transparencies 39 two sided 40 41 Web page 32 Web page photos only 33 printing failure error 105 printouts have alternating bands of light and dark print 87 Produc...

Page 123: ...s banner paper jams 100 cartridge carrier jam 101 paper jam in printer 97 paper jam in the duplex unit 98 paper jam in the paper support 97 paper or specialty media misfeeds 99 printer does not feed paper envelopes or specialty media 99 troubleshooting memory card memory card cannot be inserted 102 troubleshooting memory card and PictBridge nothing happens when memory card is inserted 102 troubles...

Page 124: ...rength 24 types of wireless networks 24 wireless network compatibility 12 wireless network printer does not print 75 wireless printer is no longer working 76 Wireless Setup Utility cannot communicate with printer during installation 78 wireless troubleshooting changing wireless settings after installation 77 changing wireless settings after installation Windows 81 check printer ports Windows 81 ch...

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