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Troubleshooting
• A print cartridge may be out of ink or low on ink. For help changing
the print cartridge, see
.
• Try using a different brand of paper. Every paper brand accepts ink
differently and prints with slight color variations.
• Disconnect your printer from any extra peripherals and connect the
printer directly to your computer.
Colors on the printout are faded
Try the suggestions listed in the section
. If the colors still seem faded, run the
nozzle test. For help, see
Characters are missing or unexpected
• The printer is set as the default printer. To check the printer status:
1
Double-click the Lexmark Z42 printer icon on your desktop.
2
From the menu bar, choose Printing.
3
Make sure Set Default Printer is checked.
• Your printer may have two-way communication problems. For help,
see