Lexus 2010 RX 350, Warranty And Services Manual

Page 1: ...2014 RX 350 Warranty and Services Guide Owner Amenities Warranty Information Maintenance Requirements ...

Page 2: ...epairs for your vehicle performed by an authorized Lexus dealership To locate your nearest authorized Lexus dealership log on to www lexus com or contact Lexus Customer Satisfaction at 800 255 3987 Authorized Dealership Maintenance and Repairs ...

Page 3: ...ormed a thorough service to prepare your vehicle for delivery This includes initializing certain electronic features such as the one touch power windows ScheduledMaintenance Yourvehicle requires main tenance every six months or 5 000 miles whichever comes first See page 44 for details Dealership Service Department Your service department is commit ted to helping you keep your Lexus performing at i...

Page 4: ...tance 6 Other Benefits and Assistance Quality Control 7 Vehicle Service History 7 Vehicle Service Agreements 7 Body Repairs 7 The Smart Key 8 Warranty Information Introduction If You Need Assistance 9 The Lexus Commitment 14 Warranty Coverages at a Glance 15 Your Warranties in Detail General Warranty Provisions 16 New Vehicle Limited Warranty 18 Federal Emission Control Warranty 22 2 ...

Page 5: ...nd Lexus Warranty Coverage 40 Lexus Dealership Service 41 General Maintenance and Regular Use 42 Scheduled Maintenance Log Determining Your Maintenance Interval Months vs Mileage 44 Special Operating Conditions 44 Complimentary First Scheduled Maintenance Service 45 Complimentary Second Scheduled Maintenance Service 46 Scheduled Maintenance Log 48 Explanation of Maintenance Items 68 Vehicle Identi...

Page 6: ... floor mat Inspect wiper blades Road test vehicle What are Lexus Personalized Settings Your vehicle includes a variety of electronic features that can be pro grammed to your preferences For example doors can be programmed to remain locked when you shift into Park For more information see the Customizable Features section of the Specifications chapter in your Owner s Manual Programming of these fea...

Page 7: ...es more than eight hours to repair Lexus will provide you with a complimentary loaner vehicle for up to five days Travel Protection Lexus will reimburse for a rental car for up to five days and for overnight lodging for up to three nights not to exceed 200 per night if all of the following occur Your vehicle becomes inoperable or unsafe to drive when you are more than 100 miles from home Your vehi...

Page 8: ...ompli mentary Lexus Roadside Assistance app How to Get Help To obtain roadside assistance take the following steps 1 Call 800 25 LEXUS 800 255 3987 2 Have as much of the following information as possible 17 digit Vehicle Identification Number VIN found on the vehicle registration paperwork and on the certification label located inside the driver s door jamb Owner s name and home address Vehicle li...

Page 9: ...vice agreement These agreements cover the cost of specific repairs beyond the factory warranty period They also cover services such as towing substi tute transportation and lodging to minimize your inconvenience should your vehicle require repair Lexus vehicle service agreements are available with a variety of coverage options A Lexus dealership sales consultant can help you select the plan that s...

Page 10: ...umber plate is not available a Lexus dealer or certain locksmiths can obtain the key code from a restricted access database These businesses can also access a service utility to register the keys to the vehicle if all registered keys have been lost If you lock your key in your vehicle and do not have a spare your dealer can make a new mechanical key from the code on the key number plate Certain bo...

Page 11: ... dealership does not address your concern to your satisfaction call the Lexus Customer Satisfaction Department at 800 25 LEXUS 800 255 3987 In Canada call 800 26 LEXUS 800 265 3987 In Mexico call 95 1 310 328 2075 You may also write to us at Lexus Customer Satisfaction Department P O Box 2991 Torrance CA 90509 2991 Whether calling or writing please provide the following information 17 digit Vehicl...

Page 12: ...your state However if your state law permits and if you choose to exercise rights and seek remedies that are not created by the Act you need not use NCDS NCDS Arbitration What is the Dispute Settlement Program This program consists of local profes sionals who are trained and experi enced in arbitration The arbitrator s appointed by NCDS will arbitrate your case by reviewing the facts you present h...

Page 13: ...hs of the expiration of the eligibility period provided the concern or alleged defect was brought to the attention of Lexus or one of its dealers during the eligibility period How long is the arbitration process The entire process from the time NCDS receives your request for arbi tration to the arbitrator s decision is designed to take no more than 40 days A decision may be delayed if You fail to ...

Page 14: ... to the Lexus area office for response At the request of either party or the arbitrators NCDS may schedule a technical inspection This may include an inspection of the vehicle by an independent tech nical expert with a Lexus representative present The technical expert will forward his or her evaluation to NCDS An oral hearing will be held prior to a decision being rendered At this hearing all rele...

Page 15: ...re limits to the scope of arbitrated decisions Arbitrated decisions do not include Attorney fees Punitive damages Multiple damages Consequential damages other than incidental damages that you may be entitled to under law What other recourse do I have If you are dissatisfied with the arbitra tor s decision or Lexus compliance you may pursue any other legal rem edies available to you including small...

Page 16: ...of this booklet if you change your address or if you have purchased your Lexus from a previous owner You ve made a wise decision to pur chase a Lexus Your vehicle delivers world class luxury and performance along with an unparalleled commit ment from Lexus to ensuring your satisfaction You can be confident as we are that you ll enjoy owning your Lexus as much as you enjoy driving it All warranty i...

Page 17: ...nnecticut Delaware Maine Maryland Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont and Washington vehicles equipped with a California Certified Emission Control System Vehicles covered by this warranty are also covered by the Federal Emission Control Warranty ...

Page 18: ...y the coverage set forth in that warranty as well as the General Warranty Provisions When Warranty Begins The warranty period begins on the vehicle s in service date which is the first date the vehicle is either delivered to an ultimate purchaser leased or used as a company car or demonstrator Repairs Made at No Charge Repairs and adjustments covered by these warranties are made at no charge for p...

Page 19: ...y in connection with this vehicle Any implied warranty of merchant ability or fitness for a particular purpose is limited to the duration of these written warranties Some states do not allow restrictions on how long an implied warranty lasts so this limitation may not apply to you Your Rights Under State Law These warranties give you specific legal rights You may also have other rights that vary f...

Page 20: ... belt and cover flywheel oil pan water pump fuel pump engine mounts engine control computer seals and gaskets Transmission and Transaxle Case and all internal parts torque converter clutch cover mounts engine control computer seals and gaskets Front Wheel Drive System Drive shaft axle hub bearings seals and gaskets Rear Wheel Drive System Differential carrier assembly drive shaft axle carrier axle...

Page 21: ...he nearest authorized Lexus dealership is covered Thiswarrantydoesnotcoverdamage orfailuresresultingdirectlyorindirectly from any of the following Fire accidents or theft Abuse or negligence Misuse for example racing or overloading Improper repairs Alteration or tampering includ ing installation of non Genuine Lexus Accessories Lack of or improper mainte nance including use of fluids other than th...

Page 22: ...r which the original factory assigned vehicle identification number cannot be determined Salvage or Total Loss Vehicles Any vehicle that has ever been issued a salvage title or similar title under any state s law or has ever been declared a total loss or equivalent by a financial institution or insurer such as by payment for a claim in lieu of repairs because the cost of repairs exceeded the cash ...

Page 23: ... your vehicle DISPUTE RESOLUTION Your Warranties in Detail 21 New Vehicle Limited Warranty WARRANTY Disclaimer of Extra Expenses and Damages The performance of necessary repairs and adjustments is the exclusive remedy under this war ranty or any implied warranty Lexus does not authorize any person to create for it any other obligation or liability in connec tion with this vehicle Lexus shall not b...

Page 24: ...Some states and localities have established vehicle inspection and maintenance I M programs to encourage proper vehicle mainte nance If an EPA approved I M program is in force in your area you are eligible for Emission Performance Warranty coverage Under the terms of the Emission Performance Warranty and federal regulations Lexus will make all nec essary repairs if both of the following occur Your...

Page 25: ... start enrichment system Deceleration control system Electronic fuel injection system components Airflow sensor Engine control module 8 80 Throttle body Other components Air Induction System Intake manifold and intake air surge tank Air Injection System Air injection manifold Air injection pump Airflow control valves Catalyst System Catalytic converter and protector 8 80 Constricted fuel filler ne...

Page 26: ...n PCV System Oil filler cap PCV valve or orifice Other Parts Used in Systems Listed Data link connector 8 80 Hoses clamps fittings tubing and mounting hardware Malfunction indicator light and bulb 8 80 Pulleys belts and idlers Sealing gaskets and devices Sensors solenoids switches and valves Your Warranties in Detail 24 Federal Emission Control Warranty WARRANTY 8 80 Covered for eight years or 80 ...

Page 27: ...um performance and maintain the quality built into your vehicle s emission control systems Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems Warrantycoverageisnotdependent upon the use of any particular brand of replacement parts and you may elect to use non Genuine Lexus Parts for maintenance and repairs However use of replacement parts that are not equivalen...

Page 28: ...7 Obtaining Warranty Service If you have questions or concerns about your vehicle s federal emission warranty coverage please follow the steps described on pages 9 10 In the case of the Emission Performance Warranty you may also request infor mation from or report complaints to U S Environmental Protection Agency Vehicle Programs Compliance Division 6405J Attn Warranty Complaints 401 M Street SW W...

Page 29: ... emissions test within three months or 4 000 miles whichever comes first of delivery to the ultimate purchaser and the vehicle has been maintained and used in accordance with the written instructions for proper maintenance and use Lexus will remedy the nonconformity free of charge under the terms of the Emission Performance Warranty 5 If vehicle was used as a company car or demonstrator check box ...

Page 30: ... Also included may be hoses belts connectors and other emissions related assemblies Where a warrantable condition exists Lexus will repair your vehicle at no cost to you including diagnosis parts and labor Your Warranty Rights and Obligations Your Warranties in Detail 28 California Emission Control Warranty WARRANTY Vehicles equipped with a California Certified Emission Control System that are reg...

Page 31: ...r mance of the required maintenance indicated in the Owner s Manual and this guide Lexus recommends that you retain all receipts covering main tenance on your vehicle but Lexus cannot deny warranty coverage solely for the lack of receipts or your failure to ensure the performance of all scheduled maintenance You are responsible for presenting your vehicle to a Lexus dealership as soon as a problem...

Page 32: ...arts listed here are covered for seven years or 70 000 miles from the vehicle s in service date which ever occurs first Air Fuel Metering System Engine control computer engine control module Fuel delivery pipe Throttle body Transmission control computer transmission control module Air Induction System Intake manifold and intake air surge tank Catalyst System Exhaust center pipe including catalytic...

Page 33: ...ain tained your vehicle However any failure or noncompliance caused by lack of maintenance is not covered by this warranty When maintenance and repairs are paid for by you these services may be performed by you or by any auto motive service provider you choose Lexus will not deny a warranty claim solely because you used a service provider other than a Lexus dealer ship for maintenance and repairs ...

Page 34: ...rs to be equivalent to Genuine Lexus Parts If your vehicle fails a smog check test you may make a claim under the Emission Performance Warranty To do so take your vehicle to an autho rized Lexus dealership and present a copy of the smog check test report Also take your maintenance records in case they are needed If your claim qualifies for coverage the dealership will repair your vehicle within 30...

Page 35: ...oncerns about your vehicle s California emis sion warranty coverage please follow the steps described on pages 9 10 You may also request information from or report complaints to California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P O Box 8001 El Monte CA 91734 8001 800 242 4450 If You Have Questions Repair Delays Your Warranties in Detail 33 California Emission Contro...

Page 36: ...one directory for dealer locations Your Lexus dealer may also be able to assist you in obtaining warranty service from the manufacturer For additional warranty information or service assistance contact the tire manufacturer directly Bridgestone Firestone 535 Marriott Drive Nashville TN 37214 Bridgestone 800 847 3272 Firestone 800 356 4644 Dunlop Tires 1144 East Market Street Akron OH 44316 800 321...

Page 37: ...ntenance are not covered under warranty You may have maintenance per formed on your vehicle by any qualified person or facility However Lexus recommends having mainte nance performed by an authorized Lexus dealership Lexus dealership technicians are specially trained to maintain and repair Lexus vehicles They stay current on the latest service information through Lexus technical bulletins service ...

Page 38: ...ship maintains an extensive inventory of Genuine Lexus Parts to meet your vehicle service needs And because it is linked elec tronically to Lexus Parts Distribution Centers the dealership has quick access to any parts it may not have in stock Genuine Lexus Parts are covered by their own warranty see your dealer for details or the remainder of any applicable New Vehicle Limited Warranty whichever i...

Page 39: ...ory or environmental requirements If your vehicle is inoperable or unsafe to drive and there is no Lexus dealer ship reasonably available to make repairs you may perform the repairs yourself or have them performed by another automotive service provider Lexus will reimburse you for any of the repairs that are covered by warranty To receive reimbursement present to an authorized Lexus deal ership yo...

Page 40: ...emergency repair Lexus assumes no liability for subsequent failures caused by improper repairs or the use of non Genuine Lexus Parts unless you have the vehicle properly repaired in a timely manner To ensure that warranty coverage remains intact have your vehicle inspected by an authorized Lexus dealership as soon as possible after an emergency repair Your Responsibilities 38 Obtaining Warranty Se...

Page 41: ...eneral maintenance such as fluid checks and visual inspections These procedures are listed on pages 42 43 of this booklet and described in detail in the Maintenance section of the Owner s Manual It is especially important to check your vehicle s engine oil once a month and to regularly replace the engine oil and oil filter Failure to do so can cause oil starvation and or oil gelling which can resu...

Page 42: ...e However damage or failures caused by lack of proper maintenance are not covered under warranty Maintenance and repair services may be performed by you or by any auto motive service provider you choose Lexus will not deny a warranty claim solely because you used a service provider other than a Lexus dealer ship for maintenance and repairs However damage or failures caused by improper maintenance ...

Page 43: ...ized state of the art training as well as rigorous exams through both Lexus and the National Institute for Automotive Service Excellence Additionally when you have your vehicle serviced at a Lexus dealer ship your service information is recorded in the Lexus National Service History database This is the first database of its kind in the auto motive industry It can be accessed by any Lexus dealersh...

Page 44: ...servoir Visually check brake fluid level on the see through reservoir Visually check condition of battery Check level of windshield washer fluid Check tire pressure Check tires for damage and wear Check installation of driver s floor mat After a Car Wash Check installation of driver s floor mat After Off Road Driving Whenever you drive off road through deep sand mud or water perform these inspecti...

Page 45: ...rubbing carpet in a circular motion Wipe off any excess cleaner with a clean cloth Ifanydirtremains repeatprocess Best results are obtained by keeping the carpet as dry as possible When Cleaning the Exterior Working from top to bottom apply lots of low pressure water to the body wheel wells and underside of vehicle to remove dirt and dust Wash the vehicle body using a soft sponge or cotton cloth w...

Page 46: ...e driver mark your calendar to remind yourself to obtain maintenance every six months Special Operating Conditions In addition to standard maintenance items vehicles that are driven under special operating conditions require further maintenance service These special operating conditions which put added demands on a vehicle include Driving on dirt roads or on dusty roads Repeated trips of less than...

Page 47: ...ll include these items Inspect and adjust all fluid levels Program Lexus Personalized Settings if requested Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle What are Lexus Personalized Settings Your vehicle includes a variety of electronic features that can be pro grammed to...

Page 48: ...ip Your complimentary service will include these items Replace engine oil with 0W 20 oil replace oil filter Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle If you do the majority of your driving under certain special operating con ditions additional items are included in th...

Page 49: ...Scheduled Maintenance Log Notes Scheduled Maintenance Log MAINTENANCE 47 ...

Page 50: ...tary when performed by an authorized Lexus dealership 2This service is complimentary when performed by an authorized Lexus dealership Inspect and adjust all fluid levels Program Lexus Personalized Settings if requested Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If...

Page 51: ...ly under certain special operat ing conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below If you drive primarily under any of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Inspect engine air filter ...

Page 52: ...___ Mileage _________ Date ________ Mileage _________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating conditions you should also r...

Page 53: ...vent system hoses If you drive primarily under any of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer using a car top carrier or heavy vehicle loading Replace rear differential oil AWD Replace transfer case oil AWD Tighten nuts and bolts on chassis ___ Fuel tank cap gasket ___ Rack...

Page 54: ...___ Mileage _________ Date ________ Mileage _________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating conditions you should also r...

Page 55: ...ly under certain special operat ing conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below If you drive primarily under any of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Inspect engine air filter ...

Page 56: ...___ Mileage _________ Date ________ Mileage _________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating conditions you should also r...

Page 57: ...d fuel tank vapor vent system hoses If you drive primarily under any of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer using a car top carrier or heavy vehicle loading Replace rear differential oil AWD Replace transfer case oil AWD Replace transmission fluid Tighten nuts and bolts...

Page 58: ...___ Mileage _________ Date ________ Mileage _________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating conditions you should also r...

Page 59: ... operat ing conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below If you drive primarily under any of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Inspect engine air filter Tighten nuts and bolts o...

Page 60: ...___ Mileage _________ Date ________ Mileage _________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating conditions you should also r...

Page 61: ... tank band and fuel tank vapor vent system hoses If you drive primarily under any of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer using a car top carrier or heavy vehicle loading Replace rear differential oil AWD Replace transfer case oil AWD Tighten nuts and bolts on chassis __...

Page 62: ...haft AWD Date ________ Mileage _________ Date ________ Mileage _________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating condition...

Page 63: ...r certain special operat ing conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below If you drive primarily under any of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Inspect engine air filter Tighten...

Page 64: ..._____ Date ________ Mileage _________ Inspect and adjust all fluid levels Inspect engine coolant see page 70 Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating condition...

Page 65: ...e primarily under any of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer using a car top carrier or heavy vehicle loading Replace rear differential oil AWD Replace transfer case oil AWD Replace transmission fluid Tighten nuts and bolts on chassis ___ Fuel tank cap gasket ___ Rack a...

Page 66: ...haft AWD Date ________ Mileage _________ Date ________ Mileage _________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating condition...

Page 67: ...r certain special operat ing conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below If you drive primarily under any of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Inspect engine air filter Tighten...

Page 68: ..._____ Date ________ Mileage _________ Inspect and adjust all fluid levels Inspect engine coolant see page 70 Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating condition...

Page 69: ... vent system hoses If you drive primarily under any of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer using a car top carrier or heavy vehicle loading Replace rear differential oil AWD Replace transfer case oil AWD Tighten nuts and bolts on chassis ___ Fuel tank cap gasket ___ Rac...

Page 70: ...A quali fied technician should perform these inspections Body Inspection Visually check for corrosion scratches and other damage Check outer body panels inner panels of the hood and doors and underneath the vehicle Apply touch up paint to any chips and scratches or have them repaired by a qualified technician Brake Fluid Replace using fluid type specified in yourOwner sManual Aqualifiedtech nician...

Page 71: ...ner s Manual for fluid specifications Drive Belt Inspect for cracks excessive wear and oiliness Check the belt tension and adjust if necessary Replace the belts if they are damaged Drive Shaft Re torque the flange nuts and bolts A qualified technician should perform this operation Driver s Floor Mat Only use the driver s floor mat de signed specifically for the model and model year of your vehicle...

Page 72: ...lacement of engine coolant is at 120 months 100 000 miles Replace every 60 months 50 000 miles thereafter Engine Oil and Oil Filter Replace the oil filter and drain and refill the engine oil at specified intervals SAE 0W 20 oil is the best choice for good fuel economy and good starting in cold weather If SAE 0W 20 is not available SAE 5W 20 may be used however it must be replaced with SAE 0W 20 at...

Page 73: ... Rack and Pinion Assembly Inspect the rack and pinion assembly for signs of leakage damage and loose electrical connections Tighten connections and if you discover any leakage or damage have it repaired immediately by a qualified technician Road Test While driving the vehicle check for proper operation of engine transmis sion brakes and steering Also check the parking brake and check for abnormal ...

Page 74: ...ocedures in Lexus service and repair publications Transfer Case Oil Check for correct oil level and inspect each component for signs of leakage If you discover any leakage have it repaired immediately by a qualified technician For correct oil refer to your Owner s Manual Transmission The transmission and transmission fluid are a completely sealed unit Therefore periodic checks and replacement of t...

Page 75: ...Vehicle Identification MAINTENANCE Scheduled Maintenance Log 73 Model In service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number ...

Page 76: ...ervices Maintenance services 4 45 46 Other services 5 6 Differential oil 48 67 69 Dispute resolution 9 13 21 Drive belt 48 67 69 Drive shaft 48 67 69 Driver s floor mat 48 67 69 Emergency repairs 37 38 Engine air filter 48 67 69 Engine coolant 42 48 67 70 Engine oil and filter 42 48 67 70 Exhaust pipes and mountings 48 67 71 Fuel lines and connections fuel tank band and fuel tank vapor vent system...

Page 77: ...duled maintenance log 48 67 Where to obtain maintenance inside front cover 35 41 Nuts and bolts on chassis 48 67 71 Oil change 48 67 70 Owner responsibilities 25 29 31 35 38 Parts replacement 7 16 25 32 36 Pre delivery service 1 Quality control 7 Rack and pinion assembly 48 67 71 Road test 48 67 71 Roadside assistance 1 6 Service agreements 7 Service history 7 Smog check tests 26 32 Spark plugs 63...

Page 78: ...7 72 Travel protection 5 Warranty coverages Basic 18 California Emission Control 28 33 Corrosion perforation 19 Coverages at a glance 15 Federal Emission Control 22 27 General provisions 16 17 Powertrain 18 Restraint systems 18 Tires 34 Towing 9 What is not covered 17 19 21 23 30 Wiper blades 48 67 72 See scheduled maintenance log for maintenance interval ...

Page 79: ...e complete and mail the attached card even if your warranty coverage has expired This will enable Lexus to contact you with important product or safety updates concerning your vehicle If there is no longer a card attached please call the Lexus Customer Satisfaction Department at 800 255 3987 ...

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