iPECS eMG80/100& eMG800 & UCP & vUCP
Administration and Programming Manual
Issue 2.3
153
Table 3.3.7.2-1 STATION GROUP
— CIRCULAR & TERMINAL GROUPS (PGM 191)
BTN
ATTRIBUTE/DISPLAY
DESCRIPTION
RANGE
DEFAULT
22
CIRC 401 RING TONE
00-16 (00: NA)
When a call is routed to a group,
programmed ring tone is served to the group
member.
00-16
0
Table 3.3.7.2-2 STATION GROUP ATTRIBUTES
— UCD/ACD GROUPS (PGM 191)
BTN
ATTRIBUTE/DISPLAY
DESCRIPTION
RANGE
DEFAULT
1
ACD 403 ANNC 1 TMR(1s)
(000
– 999) : 015
If all stations in the group are busy when a
call is offered, the call may continue to wait
(queue) for an available station.
If the queue period exceeds this
1stAnnouncementTimer, the call may be
sent to a VSF announcement.
If the timer is set to 000, the call will receive
the first announcement, in full, prior to the
hunt process (guaranteed announcement).
000~999
seconds
015
2
ACD 403 ANNC 2 TMR(1s)
(000
– 999) : 000
After the 1stannouncement, a 2ndANNC
TMR is activated. At expiration, if the call
remains queued to the group, the call is
sent to the assigned 2ndVSF
announcement.
000~999
seconds
000
3
ACD 403 ANNC1 LOC
VSF ANNC .. (01
–70)
Each Station Hunt Group can be assigned
an announcement, which is played if the
call remains queued beyond the ANNC 1
TMR duration.
The announcement location is a VSF
ANNC1 number. An entry of 00 indicates
no announcement. Including ‘#’ at the end
of an entry instructs the system to
disconnect after the announcement.
01~70
00:
none
4
ACD 403 ANNC2 LOC
VSF ANNC .. (01
–70)
The Station Hunt Group can be assigned a
2ndannouncement, which is played if the
call remains queued beyond the ANNC 2
TMR duration.The announcement location
is a VSF ANNC2 number. An entry of 00
indicates no announcement. Including ‘#’ at
the end of an entry instructs the system to
disconnect after the announcement.
01~70
00:
none
5
ACD 403 ANNC2 RPT TMR
(000
– 999) : 000
The 2ndannouncement can be repeated to
calls that remain in queue at intervals of the
Announcement 2 RepeatTimer. Note
repea
ting must be “ON” under button 6
below.
000~999
seconds
000