iPECS eMG80/100& eMG800 & UCP & vUCP
Administration and Programming Manual
Issue 2.3
424
4.4.6.3
Station Group Attributes - PGM 191
Selecting Station Group Attributes will display the Station Group Attributes data entry page. Enter the Station
Group number and click
[Load]
, the Web page for the selected group will be displayed as in Figure 4.4.6.3-1
to Figure 4.4.6.3-8 based on the Group type.
Each type of group has a different set of available attributes relating to announcements, timers, overflow, etc.
Table 4.4.6.3-1 through Table 4.4.6.3-8 provides descriptions for the attributes and data entries required. Note
that the attributes for the Circular and Terminal Station groups are given in Table 4.4.6.3-1 and the UCD
attributes include the ACD functions Table 4.4.6.3-2.
Figure 4.4.6.3-1 Terminal & Circular Group Attributes
Table 4.4.6.3-1 TERMINAL & CIRCULAR GROUP ATTRIBUTES
ATTRIBUTE
DESCRIPTION
RANGE
DEFAULT
VSF Announce 1
Timer
If all stations in the group are busy when a call is offered, the call
may continue to wait (queue) for an available station. If the queue
period exceeds the VSF Announce 1 timer, the call is sent to a
VSF announcement. If the timer is set to 000, the call will receive
the first announcement, in full, prior to the station process
(guaranteed announcement).
000~999
(seconds)
015
Guar-Annc(Timer
0) Wait If Busy
When a call assigned to receive a guaranteed announcement
arrives and all channels are busy, the call may wait with Ring back
until a channel is available (ON) or bypass the announcement
(OFF).
OFF
ON
ON
VSF Announce 2
Timer
After the 1st announcement, the 2nd ANNC TMR is activated. At
expiration, if the call remains queued to the group, the call is sent
to the assigned 2nd VSF announcement.
000~999
(seconds)
000
VSF Announce 1
Location
The Station Group can be assigned an announcement, which is
played if the call remains queued beyond the VSF Announce 1
Timer duration. The announcement location is the VSF
Announcement number. An entry of 00 indicates no
announcement.
00~200
00: none
VSF Announce 1
Auto Drop
If this attribute is selected, the call will drop after the 1st VSF
announcement.
Check box
