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LDK-60 Training Guide 

Recording Greetings for Auto Attendant (AA)  
 

1.

From the main set press Trans/Pgm and then “06”.  

2.

Enter system greeting number (001-100).  

3.

Follow voice prompts.  

4.

 Press # to begin recording and press “Hold/Save” when you’re done. 

  

Notes:  
 

The CST should inform you what each system greeting number has been assigned for. For example, 
the day greeting might be set up as 001 and the night greeting might be set as 002.  
 
It is a good idea to leave a couple seconds of “dead air” at the end of the greetings. This will give the 
caller an extra few seconds to make their selection from the AA before the call is routed to the 
attendant.  

Summary of Contents for LDK-60

Page 1: ...d Save when you re done Notes The CST should inform you what each system greeting number has been assigned for For example the day greeting might be set up as 001 and the night greeting might be set as 002 It is a good idea to leave a couple seconds of dead air at the end of the greetings This will give the caller an extra few seconds to make their selection from the AA before the call is routed t...

Page 2: ...enter 1 in place of 2 Notes The system can also be programmed to change service types automatically through a weekly timetable This should be programmed by the CST s There are six different types of service modes 1 Day 2 Night 3 On Demand 4 Weekend 5 Auto Ring 6 Lunch If a weekly timetable is used the set must be set for 5 Auto Ring Mode Generally 3 4 and 6 will only be used in special circumstanc...

Page 3: ...e desired user to retrieve the call if applicable OR 1 Press Park while on a live call 2 Verify parking location before announcing the waiting call CST will need to program a call parking location key for this to work Retrieve the parked call from a system phone 1 Lift the Handset or press the Speaker button 2 Dial the Park location to retrieve the call ...

Page 4: ...ost Use the Volume Up Down buttons to scroll through the list To call a displayed number press the OK soft key To Program a Call Log key on the set 1 Press the Trans Pgm button 2 Press the Flexible button to be assigned 3 Press the Trans Pgm button 4 Dial 5 7 the Call Log code 5 Press the Hold Save button ...

Page 5: ...ce You can continue to add up to 15 parties to the conference if you like Notes The CST must assign a conference key to the set The conference key will flash while the second call is being established and it will go solid red when the second party is connected to the conference The system also allows you to set up conference rooms maximum 9 All calls must be transferred to the conference room from...

Page 6: ... Press Trans Pgm and then Speed 2 Enter the bin 001 100 for personal speed dial numbers or 2000 2499 for system speed dial numbers 3 Enter the telephone number and press Hold Save 4 Enter the name and press Hold Save 5 See tables on following slide for character entry ...

Page 7: ... 5 1 K 5 2 L 5 3 M 6 1 N 6 2 O 6 3 P 7 1 Character Map Alpha Keys Q 7 2 R 7 3 S 7 4 T 8 1 U 8 2 V 8 3 W 9 1 X 9 2 Y 9 3 Z 9 4 Character Map Numeric Keys 0 0 0 1 1 0 2 2 0 3 3 0 4 4 0 5 5 0 6 6 0 7 7 0 8 8 0 9 9 0 Character Map Symbol Keys SPACE 1 DELETE SPEED COLON 2 COMMA 3 PERIOD 1 3 PAUSE P CALL BACK ...

Page 8: ...press Trans Pgm 2 Press the Flex Button DSS Key that you want to program or change 3 Press the far left button below the display Up Arrow below the words in the display Tel Num 4 Enter the telephone number that you want as a speed dial 5 Press Hold Save 6 Enter the name 7 Press Hold Save LDK 60 Training Guide ...

Page 9: ...et hung up 1 Press Trans Pgm 2 Press Speed 3 Choose Station Speed Bin Press 000 099 4 Enter Phone 5 Press Hold Save 6 Enter Name 7 Press Hold Save To assign the Speed Bin to the DSS button 1 Press Trans Pgm 2 Press a DSS Button 3 Press Speed 4 Enter the Station Speed Bin 000 099 5 Press Hold Save ...

Page 10: ...60 Training Guide Changing Ring Tones 1 Press the Trans Pgm key and then 1 2 Press 8 for intercom ring or 9 for CO ring type 3 Enter ring type 01 15 4 Once you have the ring you want press the Hold Save key ...

Page 11: ...re programmed DSS key for the extension 3 Hang the phone up If you want to announce the transfer to the extension first just stay on the line the call will not transfer until the transferring party hangs up To transfer directly to voicemail 1 While on a live call press Trans Pgm 2 Press Callback 3 Enter extension number e g 222 4 Hang up the receiver ...

Page 12: ...handset or press the Speaker button 2 Press the Dnd Fwd button or dial the Forward code 5 5 4 3 Dial the Call Forward type code 1 4 1 Unconditional all calls forward immediately 2 2 Busy calls forward if the station is busy 3 3 No answer calls forward if not answered in the Call Forward No Answer time 4 4 Busy No answer calls forward if busy or not answered after Call Forward No answer time 4 Dial...

Page 13: ...h is temporarily stored as the last available Speed bin 9 No answer calls forward if not answered after Call Forward No answer time to a user dialed telephone number which is temporarily stored as the last available Speed bin 4 Dial the Speed Dial bin or telephone number Notes If you are forwarding an individual station Off Net using option 5 or 6 you must program that telephone number into the ca...

Page 14: ...sferring Calls Off Net 1 While on a live call press Trans Pgm 2 Dial 9 and then the telephone number or press the pre programmed DSS key 3 Hang up to transfer the call or stay on the line to announce the call before the transfer ...

Page 15: ... CST set the system up For instance if no external paging equipment is present Amp speakers etc then external paging will not operate Also any of the paging options can be programmed to a DSS key by the CST The following options are based on the assumption no paging keys have been set up ...

Page 16: ...age Warning tone if assigned make the desired announcement Page ZONE Code Item 501 505 Internal Page Zones 543 Internal All Call Page 545 External Page Zone 549 All Call Page Internal External To page to one set 1 Dial the extension number or press the appropriate DSS key 2 While the set is ringing press the key This will force the called party into hands free answerback mode they can then have a ...

Page 17: ...e Hold Save 5 Enter the time in 24 hour format 4 30 PM 1630 6 Press the Hold Save Note You will not see the entries while inputting them Only after you finish will you see the display change to the correct time and date To select a different Date Time format 1 Press the Trans Pgm button 2 Dial 044 Date Time Format Code to toggle the formats between DDMMYY and MMDDYY ...

Page 18: ...nced Program 3 Press 5 for Ear Mic Headset 4 Press the middle soft key below the word Next on the LCD screen 5 Press OK far right soft key below LCD or the center of the scroll wheel On a 7208 set 1 Press Trans Pgm 2 Press 1 Ring 3 Press 7 Ear Mic Headset 4 Press 1 Ear Mic Headset Mode 1 On 0 Off 5 Press Hold Save ...

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