LG-Nortel iPecs LIP-8012D, User Manual

Page 1: ...LIP 8012D 8024D User Guide ...

Page 2: ...marks or registered trademarks of their respective companies Revision History Issue Date Remark 1 Aug 08 Initial Release Disposal of your old appliance 1 When the crossed out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002 96 EC 2 All electrical and electronic products should be disposed of separately from the municipal waste stream via de...

Page 3: ...ock 7 Do not use the power adapter if the power cord or wall outlet is damaged This may result in fire or an electric shock 1 Ensure that children do not pull on phone cords This may injure children or result in equipment damage 2 The ear piece houses a magnetic device which may attract pins or small metal objects Keep headset clear of such objects and check before use 3 Avoid placing the phone in...

Page 4: ...k Config 9 2 1 5 Attendant menu 9 2 2 Using the Speakerphone 10 2 3 Using a Bluetooth Wireless Headset LIP 8024D only 11 2 4 Using a Serial DSS 13 3 RECEIVING CALLS 15 3 1 Answering a Call While Idle 15 3 2 Responding to a Call While Busy 16 3 3 Using Answering Machine Emulation AME 16 3 4 Differential Ring Signals 17 3 5 Answering Calls at Night 18 3 6 Answering Calls to Other Stations 18 3 7 Usi...

Page 5: ...edial ACNR 33 5 TRANSFER CONFERENCE OTHER CALL HANDLING 35 5 1 Call Transfer Sending a call to a different destination 35 5 2 Call Hold Placing a call in a waiting state 35 5 3 Broker Call Switching between two calls 36 5 4 Joining Multiple People in a Conference 36 5 4 1 Setting up a Conference Room 37 5 5 Call Park Placing a call on Hold to Page 38 5 6 Two Way Record Recording a call 38 6 SEND R...

Page 6: ... 53 9 2 Access the ISDN Network 53 9 2 1 Using the Keypad facility to access ISDN features 53 9 2 2 Using ISDN Supplementary Services 54 9 2 3 Activating ISDN Caller ID Restriction 54 10 FEATURES FLEX BUTTONS 55 10 1 Entering Station Program Data 55 10 2 Assigning Features to Flex Buttons 55 APPENDIX A FLEXIBLE NUMBERING PLAN 57 APPENDIX B USER PROGRAM CODES 60 ...

Page 7: ...moves on to receiving and placing calls and then to more advanced features Each section includes a brief and basic description of each feature and step by step operation instructions The operations shown in this guide use the System s base default Numbering Plan Your specific Numbering Plan may be different Some features may not be available for you to access or may be subject to certain limitatio...

Page 8: ... interactive menu accessed with the 3 Soft buttons just below the display The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons In the remainder of this User Guide t...

Page 9: ...rom the Ethernet port When LAN power is not available the optional AC DC adaptor must be used The following image shows how to connect the handset power cord and LAN cable to the phone 1 5 1 Phone Connections The LIP 8012D and LIP 8024D each have 2 RJ 45 and 10 100 Base T LAN connection ports refer to following graphic One port is for connecting to the LAN D in graphic and the other can be connect...

Page 10: ...he LAN port is connected to the LAN as described above for the single port Phones The PC port is connected to a desktop device using any standard straight through category 5 cable 1 5 3 Power All LIP 8000 series phones can be powered by the AC DC Adapter K 48 VDC 0 3A or over the LAN cable using the POE8 or other 802 3af compliant switch If using the AC DC Adapter after connecting the Phone to the...

Page 11: ...eeded The following instructions describe how to perform a wall mount installation For more information on installing your LIP 8000 series phone refer to the iPECS Hardware Description and Installation Manual Mark and drill two 2 7mm holes for plastic wall anchors Insert the two 2 anchors into the holes and insert and tighten the each screw leaving about 2 5 mm 1 8 inch of the screw exposed Slide ...

Page 12: ...ing name number display feature status and an interactive menu to guide you through feature access and User Program selections 2 1 1 Phone Setting 2 LCD Speakerphone Related Features To activate the Display Menu Press MENU button Press the Navigation up down buttons and press the OK Soft button to select OR Dial the associated digit Menu selections shown 1 PHONE SETTING 2 CONFERENCE ROOM PGM 3 ICM...

Page 13: ... character of a button press the button 3 times ex for f press the 3 button three times ICM Ring CO Ring Use Next Soft button to move through list of ring types and press OK Soft button to select Password Program Enter the current password and press the OK Soft button then enter the new password and press the OK Soft button Language Program Use Navigation up down buttons to highlight available lan...

Page 14: ...OK Soft button to select OR Dial the number associated to the selection Enter the room number and dial the password Press the OK Soft button To retrieve a SMS message Press MENU button and 3 ICM SMS The following menu displays 1 SEND MESSAGE 2 IN BOX 03 BACK OK Press the Navigation up down keys to highlight and then press the OK Soft button to select OR Dial the number associated to the selection ...

Page 15: ...CHANGE Press the key to toggle between multiple profiles MFIM Press the VOL buttons to advance to the next network configuration item Press the HOLD SAVE button to save each setting To set default Config settings In Network Config Menu use VOL buttons to locate the Default Config Screen shown SET DEFAULT CONFIG DOT Press the key To exit Config settings Press the SPEAKER button Press the key to exi...

Page 16: ...tive the MUTE button LED will be illuminated To turn off Mute press the MUTE button again With Auto Speaker Select activating or accessing a feature by pressing its button will activate the Speakerphone automatically When using a Headset the SPEAKER button controls the ON OFF hook state for the phone 4 MONITOR CONF ROOM 5 DELETE CONF ROOM BACK OK Date Time Set Enter mm dd yy and press OK Soft butt...

Page 17: ...er button to activate the BTU to go ON and OFF hook NOTE When in pairing mode the phone and the Bluetooth unit should be within 1 meter proximity To use the Speakerphone to answer or place a call Press SPEAKER the phone goes off hook and sends audio to the speaker and the microphone To control the volume of the Speakerphone or handset Press the VOLUME button To Mute the microphone Select the MUTE ...

Page 18: ... the Bluetooth headset manual default 0000 Press OK Soft button To unpair the BTU headset Set the Bluetooth headset to pairing mode Press the TRANS PGM button Dial 8 Dial 2 disable Press the OK soft button To check BTU paired information Press the TRANS PGM button Dial 8 Dial 3 Press the OK soft button To use the BTU headset Press the SPEAKER button OR Press the Call Start button on the BTU headse...

Page 19: ...nnected with the LIP 8012D or LIP 8024D using the RS 232 cable Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability refer to iPECS Manual The following graphics show the front and rear view of each NOTE A Linked Pair slave station cannot use a serial DSS LIP 8012DSS LIP 8012LDSS LIP 8048DSS ...

Page 20: ...S only Power OFF the phone Connect the serial DSS to the phone Power ON the phone and the DSS LIP 8048DSS only Program the DSS button using Web Admin Programming or PGM115 Edit LSS label from Admin PGM129 default label is provided from MFIM To initialize Serial DSS Database Enter Admin PGM111 Flex21 Select Station range to clear Serial DSS Database Dial 0 Press the HOLD SAVE button ...

Page 21: ...ner from another user if providing call coverage for other users you may also receive Station Call Coverage calls Calls placed on Hold including Transfers parked calls etc will recall if left on hold for too long ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone in Hands free HF mode after the splash tone and announcement speak normally into the microphon...

Page 22: ...l on Hold and respond to the new incoming call activate One time DND send a Silent Text Message or ignore the new call Silent Text Message requires a TEXT MESSAGE button not available on a SLT or other non display terminal The Attendant or Secretary may use Intrusion to announce a call while you are busy 3 3 Using Answering Machine Emulation AME When a call is connected to your voice mail you can ...

Page 23: ...al Ring Signals When multiple phones in a small area ring it can be difficult to tell which are ringing The iPECS Phone has 14 Ring Tones available for differentiating one phone s ringing from another Four of the tones are stored in the phone permanent memory the remaining ten tones are in the system memory Four of these ten can be downloaded into the phone memory for use as the 5 th to 8 th Ring ...

Page 24: ...Group Call Pick Up code 566 for one touch access NOTE Pick Up will not answer calls on the ringing station Private Line unless the line appears on your phone To download a Ring Tone from System memory Press TRANS PGM Dial 1 for Ring Tones Dial 5 for Ring Tone download Dial the phone s memory location to receive the tone 5 8 Dial 0 9 for the desired tone number a confirmation tone is heard Press HO...

Page 25: ...s may also cancel DND at other stations 3 8 Forwarding Calls 3 8 1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system Resources include other stations VMIM VSF Voice Mail and External Voice Mail Your LCD and the LCD of the forward receiver will both indicate the forward status Call Forward can be activated from your phone or from a dif...

Page 26: ...h an appearance of the Private Line or to Voice Mail To activate Call Forward from your phone to another phone or internal system resource Lift the handset Press the Fwd Soft button Dial the type of forward code 1 4 Dial the destination number To deactivate Call Forward from your phone Press the Fwd Soft button Dial To activate Call Forward for your phone from a different phone within the System C...

Page 27: ...are forwarded 2 Busy Immediately forwards all calls to the station except recalls when station is busy 3 No Answer forwards all calls to the station except recalls when the station does not answer within the No Answer timer 4 Busy No Answer forwards calls if the station is busy or does not answer within the No Answer timer When you forward calls from a different station or a remote location you ma...

Page 28: ...t button Dial Speed Dial bin number Replace the handset return to idle To activate Call Forward Off Premise forward to an external number from a different phone within the System Lift the handset Press the Fwd Soft button Dial 0 Remote Call Forward code Dial your Authorization code your Station number Password Dial the type of Forward code 1 4 Press Speed Soft button Dial Speed Dial bin number Rep...

Page 29: ...liary input for time date etc as shown in message list Message 01 LUNCH RETURN AT hh mm Message 02 ON VACATION RETURN AT DATE mm dd Message 03 OUT OF OFFICE RETURN AT TIME hh mm Message 04 OUT OF OFFICE RETURN AT DATE mm dd Message 05 OUT OF OFFICE RETURN UNKNOWN Message 06 CALL enter up to 17 digits Message 07 IN OFFICE STA xxxx Message 08 IN MEETING RETURN AT TIME hh mm Message 09 AT HOME To act...

Page 30: ...d To cancel activated Message Press the Fwd Soft button Dial To program the Station Custom Message 00 at your station Press TRANS PGM Dial User Program feature code 52 Enter Message contents up to 24 characters using the following Character Entry Chart Q 11 Z 12 13 1 10 A 21 B 22 C 23 2 20 D 31 E 32 F 33 3 30 G 41 H 42 I 43 4 40 J 51 K 52 L 53 5 50 M 61 N 62 O 63 6 60 P 71 R 72 S 73 Q 7 7 70 T 81 ...

Page 31: ... or system resource automatically This Prime Line Preference may be immediate or delayed allowing you to take other actions during the delay Otherwise you may press another Flex button before going off hook to override Prime Line Preference If you go off hook and take no action Intercom dial tone will time out and after the Howler tone is received your phone will be placed out of service in Interc...

Page 32: ... Calls 4 2 1 Placing external CO VoIP calls External calls are placed on CO IP lines These lines are accessed either using a button on the iPECS Phone assigned as a CO IP line or using dial codes The CO IP lines are grouped for different types of calls local long distance etc Using the CO IP line group code you will be able to access any line from the group A Flex button on the iPECS Phone assigne...

Page 33: ...ay be assigned Dialing and or CO IP Line Access Restrictions in which case you will receive error tone if you attempt to dial or access a restricted number CO IP line CO IP line and Station Class Of Service COS which establish dialing restrictions may vary during Day and Night operation Day Night COS You may need to enter an Authorization code before placing calls in which case you will receive a ...

Page 34: ...orarily Lock your phone by activating Temporary COS which will disable all dialing from the phone To deactivate Temporary COS you must enter the station s Authorization code To activate a queue if the selected dialed line is busy Select the desired CO IP line button when the busy notification is returned press the MSG button Return to an idle state by going on hook when the line is available the S...

Page 35: ...ernal call is automatically saved in the Last Number Redial LNR buffer The iPECS Display Phone the system will store the numbers dialed on the last 15 calls To activate Walking COS Press TRANS PGM Dial 23 User Program code Dial your Authorization Code station number and password Place call as normal To dial the Last Number for an external call Lift the handset and or press the DIR Soft button Pres...

Page 36: ...to groups called System Speed Zone Groups In this case you may access some numbers and not others and your dialing restrictions may be invoked Only an Attendant can assign System Speed Dial numbers 4 3 4 Using and Entering Station Speed Dial Numbers Each station in the iPECS 100 System is allocated memory for 20 Station Speed Dial numbers bins 00 19 each up to 48 digits The iPECS 300 600 support 1...

Page 37: ...t Send digits as ISDN Keypad Facility message as 1st digit Display Security the stored number will not be displayed when used not as 1st digit Dial Pulse to Tone Switchover the system will switch from pulse to tone dialing When entering a Speed Dial a 16 character name may be associated with the number for Dial by Name Characters are entered with two keystrokes as in the chart below Q 11 Z 12 13 1...

Page 38: ...Dial number with CO Line and Name Lift the handset and or press the DIR Soft button Press the Speed Soft button Press the ADD Soft button Dial the desired Station Speed Dial bin number Select dial the CO IP line group Dial the desired number to be stored Press HOLD SAVE Enter the associated name if desired using the Character Entry Chart Press HOLD SAVE To assign a Station Speed Dial number direct...

Page 39: ...ng Dial by Name Press DIR Soft button Dial the desired directory 1 Private directory 2 Public directory 3 Intercom directory the LCD will display the names in alphabetical order Scroll using the Navigation up down keys or enter search characters refer to the Character Entry Chart in Section 4 3 4 Press HOLD SAVE to place the call To enter your station user name Press the TRANS PGM button Dial 74 S...

Page 40: ...ncel the ACNR request as well as connect you to the remote party To set up ACNR while on an outgoing call Use the Navigation button to display the next menu and select the ACNR Soft button Hang up handset To cancel the ACNR request Press the Stop Soft button ...

Page 41: ...nternal or External call in one of several holding states In System Hold other non restricted stations may pick up the call In Exclusive Hold only the holding station may pick up the call The system is assigned a preferred hold type System or Exclusive You may override this Hold Preference by pressing the HOLD SAVE button twice The LEDs for CO IP line buttons flash at distinctive rates for the hol...

Page 42: ...al or external A Conference can be placed on Hold and is subject to Hold Recall You may also use the Conference operation to join 2 external parties in a private conversation This is an Unsupervised Conference which is not subject to the normal Hold Recall operation To place a call on Hold Press HOLD SAVE To switch between two calls Broker Call Press the desired CO IP line button To establish a Co...

Page 43: ...utton Hand up handset To retrieve an Unsupervised Conference Lift the handset Select the Conf Soft button To set up a Conference Room Press the TRANS PGM button Dial 53 to create a Conference Room Dial the desired Conference Room number 1 9 If desired enter a password for the Conference Room up to 12 digits Press HOLD SAVE to establish the Room To join a Conference Room Lift the handset Dial 59 Co...

Page 44: ...rding a call You may record an active external conversation in your Voice Mail Box To park an active external call Press TRANS PGM Dial the Park Orbit 601 610 for iPECS 100 or 601 619 for iPECS 300 600 Return to idle To retrieve a parked call Lift the handset Dial the Park Orbit To activate Two Way Record while on a CO IP call Use the Navigation button to display the next Menu and select the Recor...

Page 45: ...messages as well as respond with a call back 6 Send Retrieve Messages To review your Station messages Press the MSG button the LCD shows the Message Summary display 1 ICM MWI 002 2 VSF MSG 002 3 VMS MSG 001 BACK OK Dial 1 to view Station messages Press the navigation up down button to scroll through the messages To return a call from the list of Intercom MWI Press the navigation up down buttons to...

Page 46: ...or your station to access the VMIM VSF Voice messages To retrieve Voice Mail locally using a Flex button Press the programmed VOICE MAIL Flex button Dial your Mail Box number and corresponding password to receive the Number of Messages prompt Dial desired option codes At completion of session hang up to return to idle To retrieve Voice Mail locally using the MSG button Press the flashing MSG butto...

Page 47: ...al the Mail Box and password to receive the Number of Messages prompt Dial desired option codes At completion of session hang up To send an SMS message to another iPECS display Phone Press the TRANS PGM button Dial 36 SMS send code Dial 1 to resend an existing message or 2 to send a new or edit an existing message Enter the station range to receive the message to send to a single station enter the...

Page 48: ...o LIP 8012D or three LIP 8024D SMS messages are shown in brief Dial the Message number to view the entire SMS message To delete received Short text messages Press the Delete Soft button Dial 1 to Delete the message 2 to Cancel or 3 to Delete all received Short text messages ...

Page 49: ...e Mobile Phone number This feature is only effective with an ISDN CO line 7 Remote System Access To access system resources remotely Call the system s DISA facility Await answer and dial your authorization code station number and password Dial as needed for the desired system resource To register a mobile phone number Press the TRANS PGM button Dial 37 Dial the mobile phone number Press the HOLD S...

Page 50: ...008 NOTE The mobile may reconnect to the transfer call by pressing the key To Transfer a call from the mobile extension using the iPECS Dial while on an iPECS call Dial the desired extension the call is transferred and the mobile phone returns to idle ...

Page 51: ...OG Soft button Using the Navigation up down keys to view items Called Dialed or Lost 01 CO1 01112345678 02 101 03 CO2 LEE K D BACK SELECT SEND Log codes include Incoming call Outgoing call Missed call To place a call using numbers stored in the Call Log From the Call Log use the Navigation up down keys to view items Called Dialed or Lost 01 CO1 01112345678 02 101 03 CO2 LEE K D BACK SELECT SEND Hi...

Page 52: ...is not be editable CO Codes 2 5 are the user defined codes If a code 2 is selected the selected code will be used in placing all of the external calls in the call log To select a CO Code From the Call Log use the right Navigation key to advance to the next 3 Soft button items 01 CO1 01112345678 02 101 03 CO2 LEE K D DEL CO CODE Press the CO CODE Soft button code displaying the symbol is the curren...

Page 53: ...ons for BGM and MOH 1 Off 2 Source BGM1 3 Source BGM2 4 VMIM message 8 4 Using Internal External and Meet Me Paging The User can broadcast announcements to other stations and or external speakers Stations are assigned to one or more of the Internal Page Zones The system has two External Page Zones that can be connected to external speakers Page Zone codes are Internal Page Zones 501 510 iPECS 100 ...

Page 54: ...TT groups to which the phone is assigned Once logged in place or receive one way page announcements to from other users who are logged in to the same PTT group To make a page Lift the handset Dial the desired Page zone If assigned after page warning tone make announcement To queue for a page when busy is received Press the MSG button Replace the handset returning to idle To answer a Meet me Page L...

Page 55: ... the monitor circuit the external contacts must be deactivated and the Alarm Ring signal terminated Door Bell a unique Door Bell Ring single tone burst may be received each time the external contact is activated A system contact also can be assigned to act as a Door Open contact To set the Wake Up Alarm clock Press TRANS PGM Dial 41 Alarm Clock code Dial 2 digit hour and minute for alerting For a ...

Page 56: ...providing service while power is out 8 9 System Voice Memo The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number date time and feature status Voice Memos are heard over the iPECS Phone speaker and over the handset for SLTs For the Station Status Memo the following items are reported ICM Signaling Mode Handsfree To...

Page 57: ... station number and you can make calls as normal When logged out calls to your station number are forwarded to the chosen destination To hear Date Time memo Dial the Voice Memo code 661 for iPECS 100 or 661 for iPECS 300 600 Date and Time memo is heard Date is May 2nd Time is xx xx pm To hear Station Number Prompt Dial Voice Memo code 662 for iPECS 100 or 662 for iPECS 300 600 The Station Number m...

Page 58: ...the handset Dial your Authorization Code Station Number and Password To Log out of the Hot Desk station Press the TRANS PGM button Dial twice Use the VOL buttons to select a call forward destination for your calls speed dial joined mobile phone VMIM VSF or VM group Press the HOLD SAVE button ...

Page 59: ...line to place another call 9 2 Access the ISDN Network 9 2 1 Using the Keypad facility to access ISDN features Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones In this case dialed digits are sent as Keypad messages A Keypad Facility button must be assigned using the Flex Button program procedures Once active dial into the ISDN f...

Page 60: ...tons A conference can also be placed on hold 9 2 3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far end This may be a subscription service of your carrier Separate Flex buttons are required to activate outgoing Connected Line COL and incoming Calling Line ID CLID restriction To activate Keypad Facility operation Press the KEYPAD FACILITY...

Page 61: ...ssign features and functions to the Flex buttons on your iPECS Phone possibly CO IP lines Flex buttons may be assigned for most features providing One Touch feature activation ex a Flex button may be assigned to access the Account Code feature and may include the Account code digits Features that may be assigned to a Flex button include DSS BLF Enter station number Speed Dial Enter Station System ...

Page 62: ... Guide Issue 1 56 August 2008 To assign a feature to a Flex button Press TRANS PGM Press the desired Flex button Dial desired code and required inputs for User Program codes Appendix B first press the TRANS PGM Press HOLD SAVE ...

Page 63: ...ccount Code Enter 550 550 550 SLT use only Flash Command to CO Line 551 551 551 SLT use only Last Number Redial 552 552 552 SLT use only DND Toggle On Off 553 553 553 SLT use only Call Forward 554 554 554 Speed Dial Programming 555 555 555 SLT use only Message Wait Callback Enable 556 556 556 SLT use only Message Wait Callback Return 557 557 557 SLT use only Speed Dial Access 558 558 558 SLT use o...

Page 64: ...D Supervisor Monitor 577 577 577 ACD Reroute Queued Call w answer 578 578 578 ACD Reroute Queued Call w o answer 579 579 579 Enter Conference Room 59 59 59 Camp On Answer 600 600 600 SLT use only Call Parking Locations 601 610 601 619 601 619 Group Pilot Number 620 659 620 667 620 667 Station User VMIM VSF Features 66 66 66 Call Coverage button 67 67 67 Direct Call Pickup 7 7 7 CO IP Group Access ...

Page 65: ...Message Wait Enabled 8 8 8 VM Message Wait Disable 9 9 9 Door Open 1st Door 1 1 1 Door Open 2nd Door 2 2 2 Door Open 3 rd Door 3 3 3 iPECS 300 600 Door Open 4 th Door 4 4 4 iPECS 300 600 MCID Request 0 0 0 AME Feature 564 564 564 Unsupervised Conference Timer Extension code PTT Group Login Logout 0 0 0 ...

Page 66: ...OS May require Authorization code 23 Walking COS May require Authorization code 30 VM Mobile Notify 31 Station Message Wait Retrieve 32 CLI IP Message Wait Retrieve 33 x Authorization Code Password Entry Station number up to 12 digits no Flex button 34 Assign DID CALL WAIT Button 35 Message Wait in Executive Secretary pair 36 Send SMS Message 37 Register Mobile Extension 38 Activate Mobile Extensi...

Page 67: ... Assign ISDN CLIR Button 82 ISDN COLR Button 84 Assign ACCOUNT CODE Button 85 Assign LOOP Button 86 Assign ATD INTRUSION Button 87 ICM Button 88 Assign CAMP ON Button 89 Assign KEYPAD FACILITY Button 8 Assign OHVO Button 90 SPEED Button Assignment iPECS LIP 7000 only 91 CONF Button Assignment iPECS LIP 7000 only 92 CALL BACK Button Assignment iPECS LIP 7000 only 93 DND Button Assignment iPECS LIP ...

Page 68: ...LIP 8012D LIP 8024D User Guide Issue 1 62 August 2008 CODE FUNCTION REMARK Hot Desk Log out Code 7 Force Fwd to Dest 8 Register Bluetooth 9 Bluetooth Usage ...

Page 69: ...August 2008 www lg nortel com 2008 LG Nortel Co Ltd All Rights Reserved ...