LG SIGNATURE LSWD100E, Owner'S Manual

Page 1: ...ly This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH LSWD100E MFL71814902 Rev 02_091721 www LGSIGNATURE com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...equirements 15 Unpacking the Appliance 16 Levelling the Appliance 17 Connecting the Water Supply Hose 19 Installing the Drain Hose 20 OPERATION Operation Overview 21 Control Panel 23 Preparing the Wash Load 24 Adding Detergents and Softeners 24 Programme Table 29 Drying Programme 35 Extra Options and Functions 39 Settings 42 SMART FUNCTIONS LG ThinQ Application 46 Smart Diagnosis 49 MAINTENANCE Cl...

Page 3: ...Before Calling for Service 55 ...

Page 4: ...can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause risk R...

Page 5: ...cles for dry clothes to be used is Wash 12 kg Dry 7 kg The recommended maximum capacity for each washing programme may differ To get good wash results please refer to Programme Table in OPERATION chapter for further details Technical Safety for Using the Dryer Do not dry unwashed items in the appliance Items that have been soiled with substances such as cooking oil vegetable oil acetone alcohol pe...

Page 6: ...ezing Make sure the power plug is completely pushed into the power outlet Do not plug the appliance into multiple outlet sockets power boards or an extension power cable Do not modify the power plug provided with the appliance If it does not fit the power outlet have a proper outlet installed by a qualified electrician This appliance is equipped with a power cord having an equipment earthing groun...

Page 7: ...Do not wash rugs mats shoes or pet blankets stuffed toys or any other items other than clothes or sheets in this machine Keep the area underneath and around the appliance free of combustible materials such as lint paper rags chemicals etc Do not leave the appliance door open Children may hang on the door or crawl inside the appliance causing damage or injury Do not put in wash or dry articles that...

Page 8: ...ce or power plug and ventilate the area immediately If the drain hose or inlet hose is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands Do not bend the power cable excessively or place a heavy object on it Avoid touching any water that is drained from the appliance ...

Page 9: ...suse Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside CARING FOR THE ENVIRONMENT Environmental and Economical Tips Energy and water consumption Water consumption and energy usag...

Page 10: ...ashing temperature And it should be used according to the instruction of the detergent manufacturer Use only detergents that are suitable for front loading washing machines Use less detergent on smaller loads Partial load 1 2 of the normal amount Minimum load 1 3 of full load Selecting Extra Options and Functions Select the water temperature suitable for the type of load you are washing Follow the...

Page 11: ... substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact...

Page 12: ...otice to improve the quality of the appliance Front View a Power Button b Drum Light c Control Panel d Door e Liquid Softener Dispenser Cap f Liquid Detergent Dispenser Cap g Leveling Feet h Lower Cover i Drain Pump Filter j Drain Hose k Door Seal l Drum Rear View a Power Plug b Transit Bolts c Drain Hose Push ...

Page 13: ...hased Specifications Dimension mm a Cold Supply Hose e Elbow Bracket for Securing Drain Hose b Spanner f Tie Strap 1 c Caps for Covering Transit Bolt Holes g Measuring Cup d Anti slip Sheets 1 Model LSWD100E Power Supply 220 240 V 50 Hz Product Weight 94 5 kg W 600 D 640 H 850 D 675 D 1220 W D D D H ...

Page 14: ...essing Power and Start Pause Button The LED lighting is not dimmable The LED lighting does not contain mercury Please see www lg com global recycling NOTE This feature varies depending on the model purchased If the LED lighting is not working Close the door and re open or press Power Button If the LED lighting does not turn on please contact the LG Electronics customer information centre Do not at...

Page 15: ...vided to ensure the appliance is stable Floor Installation To ensure sufficient clearance for water inlet hoses drain hose and airflow allow minimum clearances of at least 50 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNING This appliance must only be used for domestic household purposes and should no...

Page 16: ... accordance with current wiring regulations The appliance must be positioned so that the plug is easily accessible Power outlet must be within 1 meter of either side of the appliance WARNING Repairs to the appliance must only be carried out by qualified personnel Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local authorised LG repairer The po...

Page 17: ...nally the appliance should not move up and down at all check both directions If the appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Reinforcement or bracing of the timber floor may need to be consid...

Page 18: ... vary depending on the model purchased If you install the appliance on a slippery surface it may move because of excessive vibration Incorrect levelling may cause malfunction through noise and vibration If this occurs install the anti slip sheets under the levelling feet and adjust the level 1 Clean the floor to attach the anti slip sheets Use a dry rag to remove and clean foreign objects and mois...

Page 19: ... supply hose is connected to the appliance Connecting the Hose to the Water Tap Connecting Screw Type Hose to Tap with Thread Screw the supply hose connector onto the water supply tap Hand tighten only with the aid of a soft cloth Do not overtighten the supply hose with any mechanical device NOTE After connecting the water inlet hose to the water tap turn on the water tap to flush out foreign subs...

Page 20: ... not be placed higher than 100 cm above the floor Water in the appliance may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise When installing the drain hose to a sink secure it tightly with string 105 cm ...

Page 21: ...size as needed 2 Open the door and load items into the appliance CAUTION Before closing the door ensure that all clothes and items are inside the tub and not overhanging on the rubber door seal where they will become caught when the door is closed Failing to do so will cause damage to the door seal and the clothes 3 Close the door CAUTION Remove items from the flexible door seal gasket to prevent ...

Page 22: ...f the Start Pause button is not pressed within a certain time the appliance will shut off and all settings will be lost NOTE In the following case the door will not open even if you pause the washing programme or turn the washing machine off When the washing machine starts a washing programme and has water inside the drum the door will not open in order to prevent a flood until the washing machine...

Page 23: ...egory screen Swipe the display left or right to show Wash Cycles Dry Cycles Download Cycles and AI Suggestion Cycles If you run the same programme more than three times it will be registered under AI Suggestion Cycles Programme categories may differ on some models d Time and Status Display The display shows the settings estimated time remaining options and status messages for your washer When the ...

Page 24: ...e washed Symbols on the Care Labels NOTE The dashes under the symbol give you information about the type of fabric and the maximum allowance of mechanical stress Checking the Clothes before Loading To help distribute the load evenly during spinning combine large and small items in a load Do not wash single small items Add 1 2 similar items to the load to prevent an out of balance load Check all po...

Page 25: ...table detergents for the respective type of clothing Liquid detergent is often designed for special applications e g for coloured fabric wool delicate or dark clothes Powdered detergent is suitable for all types of fabric For better washing results of white and pale garments use powdered detergent with bleach Detergent is flushed from the dispenser at the beginning of the wash cycle NOTE Do not le...

Page 26: ...lacing detergent or softener Use only liquid HE detergents in the automatic dispenser tray Do not pour any powdered cleaning products into the automatic dispenser reservoirs Do not put liquid bleach into the automatic dispenser tray or the manual dispenser The automatic dispenser function may not work properly with some concentrated gel detergents Use the manual dispenser to dispense gel detergent...

Page 27: ...urn off the Auto Detergent function and use the included manual dispenser Do not use force when pulling out the automatic dispenser tray To use the Auto Detergent function with the Wool programme or other programmes where a neutral detergent is recommended touch Cancel when prompted Dispensing Detergent Manually To manually dispense powdered detergent or neutral detergent disable the Auto Detergen...

Page 28: ...gent tablets into the drum before loading the clothes 2 Load the clothes into the drum and close the door NOTE Do not put tablets into the dispenser Adding Water Softener A water softener such as anti limescale can be used to cut down on the use of detergent in areas with high water hardness level First add detergent and then the water softener Dispense according to the amount specified on the pac...

Page 29: ...Wash 40 Max Load Rating Description Adjusts wash and rinse patterns automatically after detecting the amount of clothes and soil level Easy Care 40 Cold to 60 Max Load 5 kg Description Washes clothes that do not need ironing after washing Use for Polyamide acrylic polyester Wash Dry 7 kg 40 Cold to 95 Max Load 7 kg Description Washes and dries clothes in the same programme Allergy Care 60 60 to 95...

Page 30: ...washable delicate clothes such as washable wool lingerie dresses etc Use detergent for machine washable woolens Stain Care 40 or 60 30 to 60 Max Load 3 kg Description Washes heavily soiled clothes by combining special drum motions Delicate 30 Cold to 40 Max Load 3 kg Description Washes machine washable lingerie sheer and lacy clothes Direct Wear 1 kg 20 20 to 40 Max Load 1 kg Description Washes an...

Page 31: ...ept for the Wash Dry 7 kg Direct Wear and Tub Clean programmes 1 This option is automatically included in the programme and cannot be deselected 2 This programme recommends using a neutral detergent or an exclusive detergent Programme Turbo Wash Prewash Medic Rinse Cotton Speed 14 Mix AI Wash Easy Care Wash Dry 7 kg Allergy Care Outdoor 2 Wool 2 Stain Care Delicate 2 Direct Wear 1 kg 1 Tub Clean R...

Page 32: ...amme Spin Speed rpm Default Available Cotton 1600 All Speed 14 400 Mix 1000 All AI Wash 1200 All Easy Care 1200 Wash Dry 7 kg 1200 Allergy Care 1600 All Outdoor 800 Wool 800 Stain Care 1000 All Delicate 800 Direct Wear 1 kg 1200 Tub Clean Rinse Spin 1600 All Eco 40 60 1600 All TurboWash 49 1000 All kg Laundry load h mm Programme duration kWh Energy consumption Maximum temperature inside the treate...

Page 33: ...d chosen additional options The values for the common programs with the exception of the Eco 40 60 and Eco 40 60 Eco dry cycles are indicative only Regulation EU 2019 2023 valid from 1st March 2021 is related to the Energy Efficiency classes by Regulation EU 2019 2014 Litres Water consumption rpm Maximum spin speed Remaining moisture at the end of spinning phase The higher is the spin speed the hi...

Page 34: ...PREL database Keep the energy label for reference together with the owner s manual and all other documents supplied with the appliance The model name can be found on the rating label of the appliance open the door which is just around the opening to the drum To find the same information in EPREL visit https eprel ec europa eu and search using the model name Valid from 1st March 2021 ...

Page 35: ... flat Woven and Loopknit Materials Some woven and loopknit materials may shrink by varying amounts depending on their quality Always stretch these materials out immediately after drying Permanent Press and Synthetics Do not overload your appliance Take out permanent press articles as soon as the appliance stops to reduce wrinkles Baby Clothes and Night Gowns Always check the manufacturer s instruc...

Page 36: ...s screen and change the default dry setting 7 Press the Start Pause button Separate Drying 1 Prepare the laundry and load the drum For consistent dry load all articles in the load should be similar in material and thickness Do not overload the drum Clothes must have room to tumble freely 2 Press the Power button Do not select the wash programme 3 Select a dry programme 4 Touch the Dry a button to ...

Page 37: ...after drying if they are too hot to handle Normal Use the Normal Dry setting to dry normal fabrics Iron Use Iron Dry to leave clothes slightly damp for easier ironing Eco Use this special setting to optimise energy consumption while drying Programme Dry Options Maximum Load Default Available Cotton Normal All 7 kg Outdoor Normal Cooling Normal Iron 2 kg Time Dry Time Dry 30 minutes Cooling Time Dr...

Page 38: ...ry 30 60 90 120 minutes Select the drying time according to the load size NOTE For effective drying performance remove half of the clothes prior to starting the dry programme All dry programmes begin with a spin programme to get water out of clothes for several minutes ...

Page 39: ...Rinse Hold Add rinse once then after the rinse cycle and then the rinse cycle is paused until the Start Pause button is pressed again c Temp This button selects the wash temperature for the selected programme Press the Temp button until the desired setting is lit Select the water temperature suitable for the type of load you are washing Follow the garment fabric care labels for best results d Spin...

Page 40: ...le this option is running ENd appears on the display Follow the next steps to use a special option 1 Press the Power button 2 Select a washing programme 3 Press the Add Option a on the display as necessary 4 Select the options Turbo Wash Prewash Medic Rinse or Crease Care and press the OK button 5 Press the Start Pause button Selecting a Time for the Programme to Finish You can set this function s...

Page 41: ...dding or Removing Clothes After the Programme Has Started You can use this option in order to add or remove clothes after the washing programme has started 1 Press the Power button 2 Select a washing programme 3 Press the p button to start 4 Press the p button to add or remove clothes 5 Press the Add Item button 6 Open the door after it unlocks itself and add or remove necessary clothing items 7 C...

Page 42: ...irst connect to a gateway and register your appliance in order to use the Remote Start function Refer to Smart Functions To Use Remote Start 1 Turn on the power 2 Put the laundry in drum 3 Press Remote Start icon or More Settings button on the settings window turn on Remote Start option 4 Start a cycle from the LG ThinQ application on your smart phone NOTE If you do not start your appliance it wil...

Page 43: ...agnosis Use this to help troubleshoot errors or malfunctions See the Smart Diagnosis section for more details Initial Guide Select this item to view operating instructions in the display window Programme Update Check to see if a newer version of the software is available Factory Data Reset For more information see Factory Data Reset in this manual Open Source Licenses To obtain the source code und...

Page 44: ...e same time for 7 seconds 3 If pairing fails several times reset both the Main Washer and Mini Washer See the Factory Data Reset section for instructions on resetting the Main Washer When 0 appears on the display repeat Step 2 When the reset is complete a number that is 1 or above is displayed Try pairing again by referring to Washer Pairing Switching Between Main and Mini Washer When the Main Was...

Page 45: ...actory Data Reset from the Settings menu 3 Press Reset 4 Press the Yes button NOTE When a factory data reset is performed on the Main Washer all data is deleted including the Wi Fi settings The pairing can be delayed or fail due to communication problems between the Main Washer and Mini Washer or a Wi Fi issue ...

Page 46: ...eful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance has problems you have the option of receiving push notifications on a smartphone The notifications are triggered even if the LG ThinQ application is off NOTE If you...

Page 47: ...urn it off in the Settings screen Download Cycle You can download new and specialized cycles that are not included in the standard cycles on the appliance Appliances that have been successfully connected can download a variety of specialty cycles specific to the appliance Once cycle download is completed in the appliance the product keeps the downloaded cycle until a new cycle is downloaded Downlo...

Page 48: ...minimum distance of 20 cm between the device and the body ZigBee Module Specifications Declaration of Conformity Hereby LG Electronics declares that the radio equipment type Washing Machine is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address http www lg com global support cedoc cedoc LG Electronics European Sha...

Page 49: ...imited to Wi Fi unavailability Wi Fi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application ...

Page 50: ...emaining for data transfer is displayed NOTE Do not touch any other buttons or icons on the display screen 4 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the smartphone while the tones are being transmitted Max 10 mm ...

Page 51: ...al to remove any moisture Leave the door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a d...

Page 52: ...the programme 5 Press the Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inlet Filter The water inlet filter collects lime or any sedimen...

Page 53: ...he filter and screw the drain cap back in clockwise carefully to avoid cross threading and leakage Reinsert the plug back into the drain tube and place the tube into its holder 5 Close the lower cover CAUTION Be careful when draining as the water may be hot Run the drum cleaning programme once a month or more often as needed to remove excess detergent and other debris Cleaning the Automatic Dispen...

Page 54: ...ck valves c on the back of the tray counterclockwise to remove them 6 Clean the automatic dispenser tray and check valves with warm water 7 Wipe off any moisture with a dry towel or cloth after cleaning 8 Assemble the liquid detergent dispenser cap liquid softener dispenser cap and check valves on the automatic dispenser tray and turn them clockwise until tight 9 Insert the automatic dispenser tra...

Page 55: ...RROR Water supply faucets are not fully open Make sure that the water faucets are fully open Water inlet hoses are kinked pinched or crushed Make sure that the hoses are not kinked pinched or crushed behind or under the washer Be careful when moving the washer during cleaning or maintenance Water inlet filters are clogged Clean the inlet filters See MAINTENANCE Water supply pressure to faucet or h...

Page 56: ...and is not pinched behind or under the washer The end of the drain hose is more than 2 4 m above the bottom of the washer Move the end of the drain hose so that it is lower than 2 4 m tE TEMPERATURE SENSOR ERROR Control error Unplug the washer and wait 60 minutes Reconnect power and try again If the error code is still displayed call for service FE OVERFLOW ERROR Water level is too high due to a f...

Page 57: ...ety pins may be in the drum Stop the appliance check the drum for foreign objects If the noise continues after the appliance is restarted call for service Thumping sound Heavy clothes may produce a thumping sound This is usually normal If the sound continues the appliance is probably out of balance Stop and redistribute the clothes The clothes may be out of balance Pause the programme and redistri...

Page 58: ...Press the Power button to turn the appliance on Appliance is unplugged Make sure that the cord is plugged securely into a working outlet Water supply is turned off Turn the water supply tap completely Controls are not set properly Make sure that the programme is correctly set Close the door and press the Start Pause button Door is open Close the door and make sure that nothing is caught under the ...

Page 59: ...if necessary Door does not open The door cannot be opened for safety reasons once the appliance starts This is normal You can safely open the door after H turns off Appliance is not filling properly Inlet filter clogged Make sure the inlet filters on the fill valves are not clogged Inlet hoses may be kinked Check that inlet hoses are not kinked or clogged Insufficient water supply Make sure that b...

Page 60: ...moval Previously set stains Articles that have been previously washed may have stains which have been set These stains may be difficult to remove and may require hand washing or pre treating to aid in stain removal Staining Bleach or softener is dispensed too soon Dispenser compartment is overfilled It makes bleach or softer dispensed rapidly Always measure bleach or softener to prevent overfillin...

Page 61: ... any residue If the Refill Alarm is displayed continuously call for service The amount of detergent softner is not enough for the sensor to detect Fill the detergent softner up to the MAX line in the compartment Too much too little detergent or softener dispensed The default dispense amounts setting may need to be changed Check and change the default dispense amounts setting The ezDispense doesn t...

Page 62: ...ce Inside of drum is not cleaned properly Run the Tub Clean function regularly Odours can occur if the drain hose is not properly installed causing siphoning water flowing back inside of the appliance When installing the drain hose make sure that it does not get kinked or blocked If the detergent dispenser is not cleaned regularly odours can occur from mold or foreign substances Remove and clean t...

Page 63: ... or bad Water is not properly supplied The water is used for auto cleaning of lint filter on drum during the drying Make sure the water supply tap is open Water does not properly drain Make sure the drain filter is not clogged The appliance is overloaded Check the load capacity for the selected programme If necessary add a time dry programme The spin speed is too low Select the highest spin speed ...

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