4
Pre-Tech Support Checklist
ENGLISH
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CAUTION
Do not use the product on top
of carpet, blanket or bed.
Also, do not put the adapter
under the blanket.
• The product may
malfunction, cause a fire
or burn the user due to
temperature rise.
Prevent the battery from
coming in contact with any
metallic object like a car
ignition key or a paper clip.
• Otherwise, this may cause
damage to the battery, a
fire or burn due to overheat
in the battery.
Do not leave the powered on
product in a space without
enough ventilation (i.e. bags)
repeatedly or for an extended
time.
• The battery may overheat
and cause a fire.
Charge the battery only with
the provided charger.
• Otherwise, the battery may
be damaged presenting a
risk of fire.
Do not bend the cable for the AC adapter too
much.
• Otherwise, the wires inside the cable may
break and cause an electric shock or fire.
Guide on Battery Usage
When the PC is not used for an
extended period of time, keep
the battery level at about 50 %
to increase the battery lifespan.
Use the Extend Battery Life
function in the LG Control
Center. You can limit the
battery charge to 80 % of the
maximum charging capacity to
increase the battery lifespan.
To increase battery lifespan,
use the battery for a while
before charging it rather than
keeping the battery completely
charged.
If you don't use the product for
a long time with the battery
completely charged, the battery
lifespan may decrease.
Notes
• This product has a built-in battery pack. After purchasing your PC, be sure to
charge the battery pack completely before using it for the first time.
- The battery is a wearable good and thus the battery may not last as long as
before after the battery has been used for a long time.
- The internal battery cannot arbitrarily be removed or replaced. Removing it may
void the warranty.
- If you need to remove or replace the battery, visit a designated service center.
- We charge a fee for removing or replacing the battery.
Pre-Tech Support Checklist
Troubleshooting
If the following symptoms appear while using the product, check again.
It may not be a malfunction.
Symptom
Cause and Solution
Some of the Windows
functions do not work
normally or are not
supported.
• Depending on the product, some of the Windows functions
may not be supported, and you may need to purchase a
separate hardware, driver, or software to use the functions.
Also, you may need to update the BIOS additionally. The
Auto Update function of Windows is always activated.
Updating Windows may incur Internet usage fees as well as
additional system requirements for the storage device or
the hardware. For more information, refer to the website
https://www.microsoft.com.
Part of LG Software is
not installed.
• The UWP app provided by LG Electronics can be installed
only through the Microsoft Store. Access Microsoft Store
and search for the app to install it. For more information on
the app, refer to LG Easy Guide.
