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5

Troubleshooting

ENGLISH

The wireless LAN is not connected�

 

-

Press [Fn] + [F6] to check if the wireless network device is turned off.

•  Press [Fn] + [F6] to set airplane mode to [OFF].  

Click the Wi-Fi [ 

 ] icon on the right side of the taskbar and check if AP displays 

properly.

 

-

Every time you press [Fn] + [F6], the wireless network and airplane mode turns on or off.

 

-

You may not be able to connect to a secure wireless network.  

Ask the wireless network administrator.

 

-

Reinstall the wireless LAN driver.

Reinstalling drivers

 

-

Press the Start button [ 

 ] and select [Windows System] > [Control Panel] >  

[View by] > [Small icons] > [Programs and Features].  

Then remove the driver to be reinstalled. 

 

-

Select the Start button [ 

 ] > [LG Software] to run [LG Update Center]. 

Then, use the [Required Update] or [All List] menu to reinstall the drivers.

When an error message appears

 

-

Check if the system is infected with a virus or a malicious code.

Battery take-back information

In case rechargeable battery is included in this product, the entire device should 

be recycled in compliance with rechargeable battery recycling standards because 

of the internal battery. To dispose of properly, call (800) 822-8837 or visit 

www.call2recycle.org.

Trade Name

Address

Email

Responsible Party

LG Electronics USA, Inc.

Supplier’s Declaration of Conformity

111 Sylvan Avenue, North Building 
Englewood Cliffs, New Jersey

07632

 lg.environmental@lge.com

LG

The system stops during use or does not properly turn off�

 

-

Press the power button for approximately 4 seconds to reset the system.

 

-

Wait until the system restarts automatically after the power is turned off, (when the 

adapter is connected). Or press the power button after the power is turned off and 

wait until the system restarts, (when the battery is used).

•  Caution: Unsaved data may be lost. Pressing the power button while the PC is in use may 

cause damage to the hard disk or a system error.

 

-

After resetting the system, run “Setup Defaults” in the system setup. (For more 

information on how to run “Setup Defaults,” refer to “Restoring the Factory Default 

Settings” under “Setup and Upgrade” in the LG Easy Guide.)

The touchpad is not functioning properly�

 

-

Press the start button [ 

 ] to (or after pressing the start button in the LG Software 

category) start [LG Control Center].
Select [System Settings] and set [Touchpad] to [Enable].

 

-

If the touchpad does not function properly, the touchpad is either in the Touchpad Off 

(disabled) state or Touchpad Auto (disabled when the mouse is connected) state.

•  For more information on the touchpad setting, refer to LG Easy Guide.

Some websites do not work or display properly (Internet Explorer)�

Configuring Compatibility View

 

-

In Internet Explorer, click the [ 

 ] icon and then select the [Compatibility View 

Settings] menu.

•  Note: Internet Explorer does not support the Compatibility View button in the address 

window.

 

-

When the Compatibility View Settings screen appears, type the website address and 

click [Add].

 

-

Click [Close] to close the Compatibility View Settings screen.

Summary of Contents for 17U70P Series

Page 1: ...he safe and convenient use of the product please read this installation guide before use For the convenience of users LG Easy Guide LG TroubleShooting are provided as electronic manuals The images in the installation guide may differ by language selection and are subject to change without prior notice MFL71797725 ...

Page 2: ...etc If you shut the system down before it is completely loaded the product may not shut down properly Shut down the system after it is completely loaded It takes about one or two minutes to completely load the system and may vary depending on the conditions For more information on how to use the product refer to the LG Easy Guide Product Components The components shown below are provided when you ...

Page 3: ...icrophone When using ear microphone or Bluetooth headset audio input and output are directed to the connected device and the microphone and speaker on PC do not work The 4 pole ear microphone port does not support external microphone 3 Depending on the specifications of the device connected to the USB C port it acts as a USB or Thunderbolt port The USB C port provides Quick Charging and Always On ...

Page 4: ... Precautions Regarding Battery This product has a built in battery pack After purchasing your PC be sure to charge the battery pack completely before using it for the first time The battery is a wearable good and thus the battery may not last as long as before after the battery has been used for a long time The internal battery cannot arbitrarily be removed or replaced Removing it may void the war...

Page 5: ...is on press the icon on the bottom right of the taskbar to turn it off Using the Reader Mode and the Night light at the same time can cause color distortion Set the Reader mode to Off or set the Night light settings to Turn off now Turning off Night light Right click the Start button and select Settings System Display Night light settings Turn off now If the screen still does not properly display ...

Page 6: ...e system stops during use or does not properly turn off Press the power button for approximately 4 seconds to reset the system Wait until the system restarts automatically after the power is turned off when the adapter is connected Or press the power button after the power is turned off and wait until the system restarts when the battery is used Caution Unsaved data may be lost Pressing the power ...

Page 7: ...MEMO ...

Page 8: ......

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