LG 17Z95P Series, Manual

Page 1: ...LG EASY GUIDE NOTEBOOK 17Z95P Series www lg com Copyright 2021 LG Electronics Inc All rights reserved ...

Page 2: ...Guide LG TroubleShooting LG Electronics Inc provides LG Easy Guide User s Guide and LG TroubleShooting Troubleshooting Guide to users for their easy and convenient use of the product Select the Start button All apps LG Software and run LG Easy Guide or LG TroubleShooting ENGLISH ...

Page 3: ...warranty for data loss In order to minimize damage from data loss please make backup copies of important data The optical disk drive DVD CD ROM etc is optional and may not be provided upon purchasing the product Manufacturers and installers cannot provide services related to human safety as this wireless device may cause radio interference Safety Precaution Notations The below symbols are to infor...

Page 4: ...cs is under license Other trademarks and trade names are those of their respective owners Amazon Alexa and all related logos are trademarks of Amazon com Inc or its affiliates Google Android Google Play Google Play logo and other marks are the trademarks of Google LLC iPhone is the trademark of Apple Inc registered in U S A and other countries App Store is the service mark of Apple Inc Manufacture...

Page 5: ...Co LTD Country of Origin China Manufacturer LG Electronics Inc Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that have the obligations to disclose source code that is contained in this product and to access all referred license terms copyright notices and other relevant documents please visit https opensource lge com LG Electron...

Page 6: ...024 Bytes 97 6 GB RAM Capacity RAM capacity shown by Windows may be lower than the actual capacity because the PC uses shared memory for BIOS and the integrated graphics card Due to BIOS using shared memory 1 024 MB RAM may be reported as 1 022 MB or slightly less If the PC has integrated graphics card 1 024 MB RAM may be reported as 1 022 MB or less than 1 000 MB Symbols Refers to alternating cur...

Page 7: ...ty Precautions Please use the machine in the proper environment to extend the machine s lifespan Use the machine in a safe and stable place The warranty does not cover any damage resulting from reckless use or use in undesirable environments ENGLISH ...

Page 8: ... the PC on a bag with magnetic objects attached to it Otherwise the storage device and the system may be damaged and the system may fail to operate properly Operate the product where there is no electromagnetic interference Keep a proper distance between the PC and electronic appliances such as radios or speakers that generate strong magnetic fields Otherwise data may be lost from the storage devi...

Page 9: ...maged Install a vaccine program on your PC and do not download illegal programs nor access any corruptive web site such as those pushing pornographic contents The system may be infected and impaired Do not insert devices other than designated ones in the ports Otherwise the product may get damaged Do not press the eject button while the optical disk drive CD DVD Blu ray is running An error may occ...

Page 10: ...memory cover is open It may damage the machine Please use parts certified by LG Electronics Inc Otherwise a fire or product damage may occur If there is a problem with peripheral devices contact the device manufacturer The product may get damaged Handle devices and parts of the machine with care The product may get damaged Do not drop any part or device of the machine while disassembling it If dro...

Page 11: ... In the case that liquid goes inside the PC a fire or electric shock may occur If you have dropped or damaged the PC disconnect the power and contact the local service center for a safety check If a damaged PC is used continuously an electric shock or fire may occur Do not put a lit candle or live cigarette on the PC A fire may occur If you detect or smell smoke from the PC stop use immediately an...

Page 12: ...heater The product may get deformed or catch on fire Prevent children from thrusting their finger into the optical disk drive CD DVD Blu ray tray The finger may be stuck in the tray and injured Do not block the ventilation hole with any object Otherwise an electric shock may occur When upgrading your PC turn off the power and disconnect the power cable battery and LAN There is a risk of electric s...

Page 13: ...ntact the local service center Product Storage Transportation Precautions CAUTION Before carrying the machine turn off the power and disconnect all the cables Otherwise you may trip over the wire damaging the PC and sustaining an injury Do not carry the machine with the LCD open Otherwise the product may get damaged Protect the machine from any shock while carrying it System damage or an injury ma...

Page 14: ...ar avoid exposure to direct sunlight The product may get deformed or catch on fire due to a temperature rise Do not put any heavy object on the power cable and AC adapter and avoid damage from impacts A malfunction or fire may occur Do not leave the powered on PC in a space without enough ventilation i e bags for an extended or repeated time The battery may overheat and cause a fire ENGLISH ...

Page 15: ...throw or disassemble the battery The resulting damage may cause an injury explosion or fire Use batteries certified and acknowledged by LG Electronics Inc Otherwise an explosion or fire may occur Prevent the battery from being in contact with any metallic object like a car ignition key or a paper clip Otherwise this may cause damage to the battery a fire or burn due to overheat in the battery Keep...

Page 16: ... may explode or cause a fire Keep the battery out of the reach of children or pets If damaged it may cause an injury Keep the battery from being pierced by a sharp object or chewed by pets It may explode or cause a fire Do not put the battery in water Otherwise the battery may be damaged or explode Do not use the PC on top of carpet blanket or bed Also do not put the adapter under the blanket This...

Page 17: ... power jack Otherwise a fire or product damage may occur Operate the product at the proper voltage Excessive voltage may result in damage on the product electric shock or fire Use power outlets with an earth pin installed and proper supply of rated electricity An electric leakage may cause an electric shock or fire The shape of the power cord and outlet may differ by country and region In the case...

Page 18: ...all other lines before contacting the local service center An electric shock or fire may occur Ensure that the battery pack is locked to the machine after installation Otherwise the battery may be damaged Other Safety Precautions CAUTION Handle the machine with care to prevent loss of data from the storage device HDD SSD eMMC Since the storage device is fragile you need to back up your important d...

Page 19: ...d shaken or exposed to external shock while the storage device is running file damage or bad sectors may occur To minimize data loss resulting from storage device damage HDD SSD eMMC frequently back up important data The manufacturer is not responsible for any data loss We do not refund or replace a product that malfunctions due to the installation or use of an operating system other than the one ...

Page 20: ...devices to create more energy efficient products The energy consumption of this product was decreased along with the cost Also it helps preserve natural resources The PC is set to switch to an alternate low power mode after 10 minutes of inactivity To leave sleep mode click a mouse button or press any key on the keyboard Power Management Options The power management options of this PC is configure...

Page 21: ... Information 21 Turn off the display Turns off the screen when you don t use the PC for a set period of time Put the computer to sleep Switches to the Sleep mode when you don t use the PC for a set period of time ENGLISH ...

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Page 65: ...VMe SSD M 2 2280 SATA type SSD is supported only through an expansion slot Storage device format and capacity may differ depending on the model Bluetooth Bluetooth 5 1 If you connect to Bluetooth device and wireless LAN at the same time the system may become slow In order to use Bluetooth 5 1 the device you want to connect to should support Bluetooth 5 1 Wireless LAN Intel AX201D2W Manufacturers a...

Page 66: ...not be charged or charging hours may be longer Operating temperature may be different from the actual room temperature Operating and Storage Conditions Operating Temperature 50 F to 95 F Operating Humidity 20 RH to 80 RH Storage Temperature 23 F to 104 F Storage Humidity 5 RH to 90 RH Power Consumption Power consumption of this product during operation standby sleep mode and manual off modes may d...

Page 67: ...search functions 3 Task View It can show and switch running apps or add switch a new desktop 4 Widget It displays weather and news in the form of widgets 5 File Explorer File Explorer will run 6 Microsoft Edge Microsoft Edge will run 7 Microsoft Store Microsoft Store will run 8 Quick Settings It displays network sound and battery status and enables you to easily change PC settings 9 Notifications ...

Page 68: ... It shows the apps pinned on the Start screen 3 Recommended It displays the recommended apps 4 User Account Displays the current user s information You can use functions such as Change Account Settings Lock or Sign out 5 Power Sleep Shut down and Restart menus are available TIP Press X keys and then the pop up menu of the Start button appears You can use the pop up menu to easily access the shortc...

Page 69: ...p apps remain unchanged from the previous Windows apps but Windows apps have been changed to include various functions The Windows apps provide easy to use menus according to the window size and a variety of convenient functions such as Update and Alarm ENGLISH ...

Page 70: ...iting Apps Run apps that were not pinned to the Start screen or apps that were installed on the system using the following method 1 Select the Start button All apps TIP Press the key or Ctrl Esc on the keyboard to display the Start screen ENGLISH ...

Page 71: ...ting Apps It can delete apps pinned to the Start Screen or delete desired apps in All apps TIP The basic Windows apps that are required may not be deleted If you are deleting a desktop app the Programs and Features window appears Right click the app you want to delete and select Uninstall Change to delete the app ENGLISH ...

Page 72: ...r All apps to select Uninstall TIP Press the key or Ctrl Esc on the keyboard to display the Start screen 2 When prompted to confirm the deletion select Uninstall to delete the app Adding Apps to Start Screen Taskbar You can add frequently used apps on the Start screen and taskbar for easy and quick access ENGLISH ...

Page 73: ...s 11 73 1 Select the Start button All apps TIP Press the key or Ctrl Esc on the keyboard to display the Start screen 2 Right click the app you want to add and then click Pin to Start or More Pin to taskbar ENGLISH ...

Page 74: ...74 Using Windows 11 3 The app is added to the Start Screen or taskbar ENGLISH ...

Page 75: ...them like multiple PCs TIP For an app that does not allow multitasking you may be switched to the desktop where the app was executed or you may have an error message 1 If you select on the taskbar running apps and desktops are displayed as previews TIP If you select the Close button of the app displayed as preview you can close the app ENGLISH ...

Page 76: ...ndows 11 2 Select New desktop to create Desktop 2 TIP In the desktop preview press the Close button to delete the desktop and move running apps to another desktop 3 Select an app in the preview or desktop ENGLISH ...

Page 77: ...ion Alt Tab Hold down the Alt key and press the Tab key to view the running apps in the preview Press Tab repeatedly to select the app you wish to switch to and then release the Alt key Alt Ctrl Tab The running apps on the screen are displayed in the preview Select and switch to an app Tab If the desktop toggling screen appears select an app or desktop you wish to switch to ENGLISH ...

Page 78: ...st window sizes and split windows if necessary TIP Some apps that cannot adjust the window size do not support the screen split Split Screen with Snap Layout 1 If you move the mouse cursor to the Maximize button at the top of the Apps Screen the Snap Layout screen appears ENGLISH ...

Page 79: ...Using Windows 11 79 2 If you select the desired layout and location the app screen will be split in the selected location ENGLISH ...

Page 80: ... Windows 11 Full Screen 1 Drag and drop an app to the top end of the screen to change the app to the full screen size 2 Drag and drop the app again to a different location to return to its original size ENGLISH ...

Page 81: ...Using Windows 11 81 Screen Split intoTwo 1 Drag and drop an app to the right end or left end to reduce the size by half according to the guideline ENGLISH ...

Page 82: ...82 Using Windows 11 2 Select a running app displayed in the preview on the split screen 3 Drag and drop the app again to a different location to return to its original size ENGLISH ...

Page 83: ...1 83 Screen Split into Four 1 Drag and drop an app to the left corner to reduce the app to 1 4 size of the screen according to the guideline 2 Select a running app displayed in the preview on the split screen ENGLISH ...

Page 84: ...84 Using Windows 11 3 You can use this method to place up to four apps on the screen 4 Drag and drop the app again to a different location to return to its original size ENGLISH ...

Page 85: ...o switch the local account to a Microsoft account You can also switch to Microsoft account by selecting Start button User Account Change account settings If you switch to a Microsoft account your PC settings background user settings etc may be changed to the previous settings 1 Select on the taskbar to run Microsoft Store 2 Select the app or use the search function on the store screen to install t...

Page 86: ...he PC is used again a lock screen appears for security purposes and may be unlocked by using the following method 1 Press any key in the keyboard or left click the mouse on the lock screen 2 If the login screen appears enter the password If no password is set the screen will be released when you select the login ENGLISH ...

Page 87: ...Using Windows 11 87 Setting the PC Windows 11 supports various functions so that the user can change the PC setting easily and quickly Using the Setting Menu 1 Select the Start button Settings ENGLISH ...

Page 88: ...he Settings screen appears select and change the settings as needed Using the Quick Settings Quick Settings allows users to change the PC settings quickly and easily 1 Select Quick Settings on the right side of the taskbar ENGLISH ...

Page 89: ...Using Windows 11 89 2 Select the desired setting from Quick Settings and change TIP Selecting the icon allows you to add remove the Quick Settings menu Select the icon to run the Settings menu ENGLISH ...

Page 90: ...ollowing these steps 1 Select the Start button Power and select the desired Windows shutdown option TIP Press the key or Ctrl Esc on the keyboard to display the Start screen TIP On the Desktop screen press Alt F4 to use the Windows shutdown option Pressing Alt F4 on a running app may end the app ENGLISH ...

Page 91: ...attery please visit the designated LG Electronics Service Center We charge a fee for removing or replacing the battery Using an AC Adapter The AC Adapter can be used from 100 V to 240 V 1 Connect the AC adapter to a power outlet 2 Connect the AC adapter jack to the PC USB C port 3 Adjust the LCD to the most comfortable angle 4 Press the PC s power button to turn on the system TIP If you want to us...

Page 92: ... use an AC adapter follow the below directions 140 F or more high humidity spaces for example inside cars or saunas should be avoided when you use or store it Do not disassemble or modify the AC adapter Do not twist the AC adapter plug When you connect the AC adapter do not forcefully push the plug Checking the Battery State 1 Connect the AC adapter to the USB C port on the PC ENGLISH ...

Page 93: ... and check the charging state When the AC adapter lamp is blinking charge it fully with the AC adapter before using it CAUTION Use batteries certified and acknowledged by LG Electronics Inc Uncertified batteries may explode ENGLISH ...

Page 94: ...e the machine placed on a heating blanket or other heat reserving materials Do not leave the machine turned on inside a closed space Make sure that the battery ports are not touched by any metallic objects like a key coin necklace and watch Use only a lithium secondary battery certified and guaranteed by mobile device manufactures Do not disassemble or modify the battery Do not compress or pierce ...

Page 95: ...el of its battery based on usage conditions and then calculates and correctly indicates the actual remaining level of the battery The battery is wearable goods and thus the life span may become shorter with use The battery running time may also become shorter accordingly When the battery is fully charged the machine stops recharging It resumes recharging when the battery charge rate drops below 95...

Page 96: ...ill blink three times If this is the case connect the AC adapter and charge the battery sufficiently before using it 2 Caps Lock Lamp On When the Caps Lock is activated Off When the Caps Lock is deactivated 3 Power Lamp On The system is on and running by the AC adapter or battery Off When the system is turned off or in Hibernate mode Blinking The system is in the standby mode 4 Webcam Operation St...

Page 97: ...tness which can have eleven different levels Fn F4 Switches to the Secure Mode Each time you press the Fn F4 keys it switches in the order of Secure Mode On webcam microphone unavailable and Secure Mode Off webcam microphone available Fn F5 Every time you press Fn F5 the mode switches between Touchpad Off touchpad is disabled and Touchpad On touchpad is enabled To set Touchpad Auto disables automa...

Page 98: ... Mode Hibernate Mode Fn Ctrl Works as the Pop up Window key Shortcut Keys TIP To change the input mode temporarily you can press the Shift key together with the letter you want to enter By doing so you can enter an uppercase letter when the Caps Lock key is not pressed and a lowercase letter when it is pressed To use Windows more conveniently remember the following Windows key combinations R Displ...

Page 99: ...the Keyboard Backlight function Configuring Keyboard Backlight TIP You can use hot keys to use the Keyboard Backlight function more conveniently Each time you press the Fn F8 keys the status changes to KBD Backlight Off KBD Backlight Low and then KBD Backlight High in the specified order 1 Select the Start button All apps LG Software and run LG Control Center 2 On the LG Control Center screen sele...

Page 100: ...100 Using the PC 3 In the Keyboard Backlight option set the keyboard lighting and off time ENGLISH ...

Page 101: ...e Fn F3 keys to brighten the screen The screen brightness adjustment bar in Quick Settings on the right side of the taskbar allows you to adjust the system brightness Volume Fn F11 F12 Press the Fn F11 to lower the volume and Fn F12 to increase the volume The volume adjustment bar in Quick Settings on the right side of the taskbar allows you to adjust the volume Mute Fn F10 Whenever you press Fn F...

Page 102: ...feature to protect your ears from pressurized sound while using earphones or headphones The feature is set to off by default and can be manually turned on as follows 1 Select the Start button All apps Realtek Audio Console 2 Connect an earphone or headphone and select the Headphones menu ENGLISH ...

Page 103: ...Using the PC 103 3 Set Ear Protection to On to activate the hearing protection feature TIP A warning message will be displayed if the volume is high while this feature is on ENGLISH ...

Page 104: ...ality as an external mouse You can use the touchpad and USB mouse simultaneously 1 Touchpad Moves the cursor 2 Left button Use to select or execute programs 3 Right button Functions as the right button of a mouse in most cases However the usage may differ depending on programs ENGLISH ...

Page 105: ...Precautions for Using the Touchpad If you are using a touchpad use the area marked with a red line shown below Touching an edge or border of the touchpad may not work The functioning touch area may differ depending on the product Moving the Cursor Pointer on the Screen Place a finger on the touchpad and glide the finger ENGLISH ...

Page 106: ... once Do this for example to select a menu or icon and to place the cursor to type on a word processor file Double click Execute Press the left button twice consecutively and release the button Or tap the touchpad twice Do this for example to run a program after selecting its execution file or icon ENGLISH ...

Page 107: ...ove or when the hand is wet The Touchpad will not work properly Oil or dirt at the fingertip can also cause an impairment The touchpad is sensitive Do not impose excessive force or maintain an uncomfortable position Otherwise it may result in a finger or wrist injury Right button Press and release the right button swiftly Functions as the right button of a mouse but the usage may differ depending ...

Page 108: ...ragged icon in the location you want To move a file icon to another folder or to Recycle Bin place the cursor or the pointer on the icon press and hold the left button and glide another finger on the touchpad until the icon reaches the aimed location After reaching the destination release the left button ENGLISH ...

Page 109: ... Recycle Bin By using this you can drop a file into the Recycle Bin at will ClickLock When activated this feature allows you to drag scroll without pressing and holding the left button 1 Select the Start button Settings TIP Press the key or Ctrl Esc on the keyboard to display the Start screen 2 Select Bluetooth devices Mouse Additional mouse settings ENGLISH ...

Page 110: ...110 Using the PC 3 Check Turn on ClickLock and select Settings 4 Set the duration of ClickLock operation ENGLISH ...

Page 111: ... 5 Press the left button of the touchpad and release it to change the button into the pressed state 6 Move on the touchpad to use the drag scroll feature 7 Press the left mouse button to turn off the ClickLock ENGLISH ...

Page 112: ...11 Touchpad Gestures allow you to use the PC more easily The touchpad gesture feature may not be supported in some models Place two fingers on the touchpad and move up down left right to scroll the screen It operates only on an app or screen which scrolling is available Place two fingers on the touchpad and widen or narrow them to zoom out or in ENGLISH ...

Page 113: ...disable the gesture feature The figures herein may differ by language selection and are subject to change without prior notice 1 Select the Start button Settings TIP Press the key or Ctrl Esc on the keyboard to display the Start screen 2 Select the Bluetooth devices Touchpad ENGLISH ...

Page 114: ...114 Using the PC 3 Change the settings as needed on the Touchpad item ENGLISH ...

Page 115: ...cting the external monitor to the PC 1 Connect the HDMI cable to the PC and the external device TV monitor that supports HDMI 2 HDMI port transfers both video and audio simultaneously Hence there is no need for a separate audio connection 3 On the PC press Fn F7 to display monitor projector toggling screen Select the desired screen output TIP Everytime P keys are pressed the screen output option c...

Page 116: ...UTION If you do not set Speaker as the default value after disconnecting the HDMI cable the system may not produce any sound If a program was running already you must exit and restart the program to produce sound ENGLISH ...

Page 117: ...re To connect to the display device that does not support wireless display you must separately purchase a wireless display connection device Once the wireless display connection is established no additional procedures and searching are necessary the next time you try to connect Connecting to Wireless Display 1 Select the Start button Settings TIP Press the key or Ctrl Esc on the keyboard to displa...

Page 118: ...nnect under the System Display Multiple displays Connect to wireless display menu 3 If the device search screen appears it will search for nearby wireless display devices 4 Select an available device and connect the device ENGLISH ...

Page 119: ...Using the PC 119 5 Once the wireless display device is connected it outputs the PC screen and its sound ENGLISH ...

Page 120: ...nal Display By connecting a display that supports USB C Alternate Mode you can use the USB C port to output a screen to an external display TIP The Alternate mode allows you to use the DP DisplayPort and HDMI outputs through the USB C port We support DP DisplayPort interface standards CAUTION You must use a cable that supports Alternate Mode to output a screen to another display If you use USB C a...

Page 121: ...uct For more information refer to the user manual provided with the device to be connected Connecting two notebook PCs that support Thunderbolt Use Thunderbolt to connect two PCs easily and quickly and send and receive data between them 1 Select the Start button All apps Window Tools 2 Select Control Panel Network and Sharing Center Change advanced sharing settings ENGLISH ...

Page 122: ...ge sharing options for different network profiles and save the changes 4 Use the Thunderbolt cable to connect two notebook PCs 5 A while later an icon of the connected computer appears on the desktops of the two notebook PCs ENGLISH ...

Page 123: ...e click the connected computer icon to open the authentication screen 7 Input the user name and password to connect to the other PC TIP If there is no shared folder in the connected PC nothing may appear on the screen ENGLISH ...

Page 124: ... 3 A A USB device compatible with USB PD Power Delivery supports charging at 15 W 5 V 3 A whereas a regular USB device supports charging at 10 W 5 V 2 A USB PD batteries cannot be charged using the USB C port of the notebook PC Always On Charging is supported only with USB C ports but not with the regular USB ports If you connect an adapter with a lower output than the rated adapter it may take mo...

Page 125: ... device being charged is not displayed on the notebook PC If you connected a smartphone you should select Charge mobile phone on the smartphone screen to charge the phone battery CAUTION If the power consumption of the notebook PC is larger than the power supply from the external device the battery may be consumed gradually ENGLISH ...

Page 126: ...uetooth enabled PC or smartphone OPTION The Bluetooth device is optional and it may not be available in some models The figures herein may differ by language selection and are subject to change without prior notice For details on connecting a Bluetooth device refer to the user manual provided with the Bluetooth device 1 Select the Start button Settings TIP Press the key or Ctrl Esc on the keyboard...

Page 127: ...Using the PC 127 2 Select Bluetooth devices Add device ENGLISH ...

Page 128: ...128 Using the PC 3 Select the Bluetooth to search for Bluetooth devices automatically 4 After selecting the device you want to connect complete the Bluetooth connection as guided ENGLISH ...

Page 129: ... LAN is installed with an automatic IP DHCP as default value Please refer to the following instructions for details on setting up an automatic IP DHCP or manual IP 1 Connect the LAN adapter to the USB C port on the PC TIP The recommended network cable for the optimal network environment is CAT5 or higher The network LAN cable may be connected when the LAN adapter is used ENGLISH ...

Page 130: ...130 Using the PC 2 Connect the wired LAN cable to the LAN port ENGLISH ...

Page 131: ...Using the PC 131 3 Select the Start button Settings TIP Press the key or Ctrl Esc on the keyboard to display the Start screen 4 Select Edit in Network Internet Ethernet IP assignment ENGLISH ...

Page 132: ... to use a static IP set Manual IPv4 to On and enter the necessary item Contact the network service provider or administrator to use a static IP 6 Select Save to complete the network setup 7 Click the Web Browser icon to check whether the internet is operating normally ENGLISH ...

Page 133: ... while keep the Airplane Mode turned on to reduce the battery power consumption Using the Wireless LAN If an Access Point wired or wireless router is in the vicinity of the PC the wireless LAN can easily be accessed When searching for a wireless LAN multiple Access Points may be discovered depending on the location of use In case no accessible wireless LAN is near the PC no Access Point might be f...

Page 134: ...134 Using the PC 2 Select Manage Wi Fi Connections to search for near Access Point TIP When Wi Fi is turned off set Wi Fi to On ENGLISH ...

Page 135: ... the Access Point you want to connect to and press Connect 4 If a connection is established Connected appears below the Access Point name 5 Click the Web Browser icon to check whether the internet is operating normally ENGLISH ...

Page 136: ...connected this may result in a slower connection In case of a wireless LAN it is recommended to change the network name and security settings for a more secure connection Network speed can differ according to operation environment and specifications 1 Connect the internet cable of the modem that was provided by your internet provider to the router s WAN port 2 Connect all devices PC IPTV internet ...

Page 137: ...s UFS and Micro SD memory cards Directly applicable memory cards Mounting and Using Memory Card This product supports one UFS Micro SD slot Make sure that the insertion direction of the memory card is correct and push it in until the UFS or Micro SD memory card is fully seated ENGLISH ...

Page 138: ...and select Format When the Format window appears press Start to continue If the write protection tab of memory card is locked the user cannot format the memory stick nor write or delete the data UFS and Micro SD memory cards can be used only as data storage devices and do not support the copyright protection feature Removing Memory Card Push the card with your finger to make the card spring out of...

Page 139: ...ay differ depending on the model Please update the program to the latest version through LG Update Center The figures herein are subject to change without prior notice Running LG Control Center Select the Start button All apps LG Software and run LG Control Center 1 Minimize Exit Button Minimizes the size of the window or exits the software 2 help info Button Runs Help or displays information abou...

Page 140: ...mode to any of the Silent Optimal and Performance modes according to the computer usage environment Silent This mode minimizes the use of the fan when used in a quiet environment CPU performance may reduce and it changes to Optimal Mode on reboot Optimal This mode optimizes Performance heating and noise of the system Performance This mode is suitable for CPU intensive works The mode may cause heat...

Page 141: ...use the touchpad 4 Instant Booting You can set the system to automatically boot whenever you open the notebook PC 5 Keyboard Backlight You can set the Keyboard Lighting and off time 6 External Display Allows you to configure the connection mode of an external display connected to the PC 7 Hotkey mode setting Allows you to set the hot keys F1 F12 so that you can use them without pressing the Fn key...

Page 142: ...charging using the USB C port even when the PC is turned off 2 Battery State Allows you to measure the battery lifespan so that you can replace it timely 3 Extend Battery Life Allows you to increase the battery lifespan by lowering the battery charging level to 80 of the battery capacity Windows Security Screen You can change the User Account Control and firewall settings in Windows ENGLISH ...

Page 143: ...f the Windows firewall It may not work if other vaccine software is installed in the PC FAQ Q Battery status displays Warning The battery is a consumable item and its lifespan may decrease depending on the usage frequency and environment It is recommended that you visit the LG Electronics service center to have the battery replaced ENGLISH ...

Page 144: ...or reinstall any deleted drivers Use LG Update Center to keep your system current and optimized The figures herein are subject to change without prior notice Running LG Update Center Select the Start button All apps LG Software and run LG Update Center 1 Minimize Exit Button Minimizes the size of the window or exits the software 2 help info Button Runs Help or displays information about the softwa...

Page 145: ...ll required items for the system 5 Notification Setting Sets up notifications for online updates for installed items Required Update You can install essential updates and drivers that are necessary for the system 1 Select the Required Update menu ENGLISH ...

Page 146: ...the Required Update list appears select the updates to install and press the Installation button TIP All items are selected by default All List You can install all updates and drivers that can be installed in the system ENGLISH ...

Page 147: ...Using Software 147 1 Select the All List Update needed menu item ENGLISH ...

Page 148: ...TIP All items are selected by default Notification Setting You can check the critical updates to set whether to display the notifications for update installation TIP The Auto Update Search function is set to ON by default If you set it to OFF the notifications are not displayed ENGLISH ...

Page 149: ...Using Software 149 1 Select the Notification Setting menu 2 Set Auto Update Search to ON or OFF ENGLISH ...

Page 150: ...n status is not displayed in the program Check if your PC is properly connected to the wired or wireless LAN Check if Internet connection works properly Q I want to hide the update notifications Select the Notification Setting menu and set the Auto Update Search to OFF Select Notification List Setup menu to turn on off the notification for each item Q How can I update the items that are excluded f...

Page 151: ...N Using the Reader Mode and the Night light at the same time can cause color distortion When you use the Reader Mode turn off the Night light You can select the Start button Settings System Display and turn Night light on or off TIP You can use hot keys to use the Reader Mode function more conveniently Press the Fn F9 keys to switch the PC screen to reader mode Press them again to turn off reader ...

Page 152: ...152 Using Software 1 Press the icon on the taskbar 2 If you select the Reader Mode On menu item the PC screen switches to Reader Mode TIP Select Reader Mode Off to turn off the reader mode ENGLISH ...

Page 153: ...ng Advanced Settings 1 Click the icon on the right of the taskbar and select the Advanced Settings menu item TIP The Advanced Settings menu is activated when Reader Mode is on 2 The Advanced Settings windows appears ENGLISH ...

Page 154: ...Using Software 1 System Brightness System brightness can be adjusted 2 Color Adjustment Color and its brightness contrast and gamma can be adjusted 3 Reset Settings are reset to the default settings ENGLISH ...

Page 155: ...ay not be applied depending on the model The figures herein are subject to change without prior notice Running DTS X Ultra 1 Select the Start button All apps and run DTS X Ultra 2 The default is Internal Speakers Mode and it works in Headphones Mode when the earphone is connected DTS X Ultra Tour 1 Power DTS X Ultra Turns the power on off ENGLISH ...

Page 156: ...for each setting 8 Device Allows you to select the connected earphone headphone Provides headphone mode only 9 Personalized EQ Sets an equalizer optimized for your personal hearing Provides headphone mode only 10 Graphic EQ Sets the equalizer TIP If you want to remove Audio Driver or DTS X Ultra remove DTS X Ultra and Realtek R Audio Driver in the order specified and restart the system If you want...

Page 157: ... LG smartphone app from Google Play or App Store It is recommended to disconnect from the app after using on a public PC Virtoo by LG s service may be suspended without prior notice due to the company s circumstances The app may not work properly on some smartphone models and upgrading the operating system of a smartphone may prevent some features from working properly In order to use a dialer wit...

Page 158: ...158 Using Software 2 Once Virtoo by LG is executed agree to the terms and conditions and the privacy policy and click the Get Started button ENGLISH ...

Page 159: ...Using Software 159 3 Select Android or iPhone and then click the Next button ENGLISH ...

Page 160: ...160 Using Software 4 Follow the instructions to connect your smartphone and PC Android iPhone ENGLISH ...

Page 161: ...Using Software 161 5 When an identical PIN Code appears on both PC and smartphone tap the Register or Pair button on the smartphone ENGLISH ...

Page 162: ... the Next button to finish the connection Displaying Notification Messages When your smartphone receives a notification phone call text message app notification message or email a notification message is displayed on the PC screen ENGLISH ...

Page 163: ...ion does not appear on the PC allow notification access authority of the Virtoo by LG app in the smartphone settings The actual menu structure may differ by smartphone model Refer to the smartphone manual for more information on menu structure ENGLISH ...

Page 164: ...otos Videos Music Docs on your smartphone You can drag a media file to share it between the smartphone and the PC iPhone does not support the sharing of music files and documents 5 Mirroring Allows you to display the screen of the connected smartphone on your PC and access it from the PC 6 Downloads Opens the download folder of your PC 7 Do Not Disturb Allows you to set smartphone notifications to...

Page 165: ... Docs TIP Only one file can be transferred at a time and it may take a while if the file is big If you want to use the Share Media File function on your iPhone you need to connect the iPhone and the PC to the same router iPhone does not support the sharing of music files and documents Storing PC Files on Your Smartphone ENGLISH ...

Page 166: ... Media screen TIP Android Files sent to the smartphone are classified according to file types and stored in Internal Storage Virtoo by LG Images Videos Audio Other folder iPhone Files sent to the smartphones are saved in the Album Storing Smartphone Files on Your PC ENGLISH ...

Page 167: ...Using Software 167 1 Select file to share from the Media screen 2 Once the files are ready to be sent a green circle appears above the selected files ENGLISH ...

Page 168: ...ay take a while if the file is big Depending on the wireless environment the mirroring screen may suffer a buffering problem or the file transmission speed may be lowered The keyboard and mouse on the PC acts on the smartphone as if Bluetooth keyboard and mouse are connected to it Files sent to the smartphone are classified according to file types and stored in Internal Storage Virtoo by LG Images...

Page 169: ...the files to share to the mirroring screen from your PC 2 Click the Copy to Phone button to store the file s on your smartphone or click another app icon to share the file s on the app Storing Smartphone Files on Your PC ENGLISH ...

Page 170: ...170 Using Software 1 Select file s on your smartphone using a file browser and then tap the Share menu item ENGLISH ...

Page 171: ...ion of an app installed on your PC or mobile device Android or iPhone is out of date You can update your PC and mobile device as below Please initialize your app after it is updated PC app In Microsoft Store search for and update the Virtoo by LG app Smartphone app In Google Play or App Store search for and update the Virtoo by LG app ENGLISH ...

Page 172: ...t can be downloaded again on the Microsoft Store if it is deleted If you want to download the files again connect to the Microsoft Store search for LG Power Manager and install them The figures herein are subject to change without prior notice Using LG Power Manager Select the Start button All apps and run LG Power Manager TIP Double click the icon on the right side of the taskbar to start the LG ...

Page 173: ...nt Settings Allows you to set a window theme to Dark Mode or set the notification function for battery status 5 User Hibernate Mode Allows you to create a user mode and configure the detailed settings such as Display Off Time and Duration until Hibernate 6 Battery Use per App Allows you to check the battery use of a running app The actual content may differ depending on the Windows OS version and ...

Page 174: ...er Manager is set to run automatically when running Windows You can change the Autorun settings by right clicking the icon on the right side of the taskbar and selecting the Run automatically when starting the Windows menu ENGLISH ...

Page 175: ...G On Screen Display 3 is installed LG On Screen Display 3 may be installed through LG Update Center Some abnormal program files exe and Internet addresses links may not be linked The figures herein are subject to change without prior notice Running Set Custom Hot Keys Double click the icon in the right corner of the taskbar to run Set Custom Hot Keys ENGLISH ...

Page 176: ...176 Using Software Setting Hot Keys TIP Hot keys can be set from 1 to 5 and the Fn S Sleep Mode cannot be changed ENGLISH ...

Page 177: ...he navigation icon or Internet icon to register the desired app or Internet address TIP After selecting the app running file right click the mouse and use the Show more options Set functions to use with user Hot Keys menu to register the app quickly ENGLISH ...

Page 178: ...178 Using Software ENGLISH ...

Page 179: ...Using Software 179 2 When registration is complete it is displayed on the settings list ENGLISH ...

Page 180: ...180 Using Software 3 Press OK to complete the setup ENGLISH ...

Page 181: ...s initial pre purchase state CAUTION If you have deleted the restoration data in the protected area of the disk or have arbitrarily installed another operating system the restore function may not work To recover the system the AC adapter must be connected 1 Select the Start button Settings TIP Press the key or Ctrl Esc on the keyboard to display the Start screen ENGLISH ...

Page 182: ...182 Restoring the System 2 Select Reset PC in System Recovery Reset PC 3 Select the options you want to proceed with the recovery ENGLISH ...

Page 183: ...Restoring the System 183 Keep My Files It removes the apps and their settings without loss of personal files 1 Select Keep my files ENGLISH ...

Page 184: ...e PC is not connected to the Internet the screen for selecting Windows installation method does not appear Cloud download is a menu for downloading Windows from Microsoft Cloud Server and reinstalling it The required time may vary depending on the Internet speed ENGLISH ...

Page 185: ...e the settings click Change settings and change the settings Remove everythings Removes all items from the system and restores the system to its initial pre purchase state CAUTION All data is lost during the initialization so you must backup all critical data in advance It may take about 5 hours or longer depending on the system conditions ENGLISH ...

Page 186: ...186 Restoring the System 1 Select Remove everything ENGLISH ...

Page 187: ...e PC is not connected to the Internet the screen for selecting Windows installation method does not appear Cloud download is a menu for downloading Windows from Microsoft Cloud Server and reinstalling it The required time may vary depending on the Internet speed ENGLISH ...

Page 188: ...toring the System 3 Check the current settings and click Next to perform the recovery according to the instructions TIP If you need to change the settings click Change settings and change the settings ENGLISH ...

Page 189: ...ice Using LG Update Center to install the Driver 1 Select the Start button All apps LG Software and run LG Update Center 2 Select Required Update or All List to install the driver TIP You can use the LG Update Center to quickly install the latest drivers or reinstall any deleted drivers Use LG Update Center to keep your system current and optimized ENGLISH ...

Page 190: ...190 Setup and Upgrade How to Download LG Update Center You can install LG Update Center by downloading it from the LG Electronics Website www lg com ENGLISH ...

Page 191: ...etup screen may differ by model type and specification TIP To use the system setup F2 booting device selection F10 you need to restart the system click Restart in the system power menu and then immediately press the corresponding function key due to the fast booting speed CAUTION Do not change the system setup unless necessary Incorrect system setup may cause errors during system operation Use cau...

Page 192: ...192 Setup and Upgrade 1 Reboot the system and press F2 2 In a few moments the system setup screen appears ENGLISH ...

Page 193: ...unction Enter Selects the current item Esc To deselect the current item or to move to the previous screen Arrow keys Moves the cursor up down left and right Increases or decreases the item value F10 Saves the new settings or exits the system setup ENGLISH ...

Page 194: ...ithout the registered password access to the system will be denied Write down and keep the password in a safe place Set Supervisor Password The password prevents unauthorized people from accessing the PC By default no password is set for the machine If an unauthorized person changes the password in the System Setup you will be unable to access the system 1 After opening the system setup screen use...

Page 195: ...ld not exceed 12 characters and should consist of English letters A Z numbers 0 9 and special characters or a combination of them 4 When the Notice screen appears press the Enter key 5 To save the changes in the system setup press F10 6 When the Setup Confirmation screen appears check Yes and press the Enter key The PC will restart ENGLISH ...

Page 196: ...et User Password The password set by the Set User Password process is lower in level than that set by the Set Supervisor Password process and so the user can use the Set User Password only after setting a password in the Set Supervisor Password menu 1 After opening the system setup screen use the arrow keys to move to Security 2 When the Security item appears press the Enter button in the Set User...

Page 197: ...not exceed 12 characters and should consist of English letters A Z numbers 0 9 and special characters or a combination of them 4 When the Notice screen appears press the Enter key 5 To save the changes in the system setup press F10 6 When the Setup Confirmation screen appears check Yes and press the Enter key The PC will restart ENGLISH ...

Page 198: ...n boot Password on boot protects the system by requesting Set Supervisor Password or Set User Password during boot up 1 After opening the system setup screen use the arrow keys to move to Security 2 When the Security item appears set a password for Set Supervisor Password or passwords for both Set Supervisor Password and Set User Password ENGLISH ...

Page 199: ...Me Password SSD Password etc For models equipped with two NVMe devices installed the menu names are displayed as NVMe 1 NVMe 2 and if NVMe and SSD are installed they are displayed as NVMe 1 SSD01 etc For models with two NVMe or SSD devices you can set a password for each device If you set passwords for both the password input window will appear twice during booting The password input windows appea...

Page 200: ...using the arrow keys and press the Enter key 3 When the Password Setting screen appears enter a password and press the Enter key The password should not exceed 12 characters and should consist of English letters A Z numbers 0 9 and special characters or a combination of them ENGLISH ...

Page 201: ...tem setup press F10 6 When the Setup Confirmation screen appears check Yes and press the Enter key The PC will restart CAUTION If you forgot NVMe Password SSD Password you cannot restore the NVMe SSD The replacement of NVMe SSD due to a forgotten NVMe Password SSD Password is not covered by warranty ENGLISH ...

Page 202: ...el in the example can differ from actual models and is subject to change for performance improvements without prior notice Changing the Password 1 Execute System Setup enter the password and click Enter 2 Change the password in the same way as setting one Deleting the Password 1 Execute System Setup enter the password and press Enter ENGLISH ...

Page 203: ...moving Security by using the arrow keys from the setup start screen click Set Supervisor Password and press Enter 3 When the Set Supervisor Password setting screen appears enter the current password in Enter Current Password ENGLISH ...

Page 204: ...ew Password and Confirm New Password 5 When the Notice screen appears press the Enter key 6 To save the changes in the system setup press F10 7 When the Setup Confirmation screen appears check Yes and press the Enter key The PC will restart ENGLISH ...

Page 205: ... using the arrow keys from the setup start screen click Set NVME1 Password and press Enter TIP Depending on the model the menu name may be displayed as NVMe Password SSD Password etc For models equipped with two NVMe devices installed the menu names are displayed as NVMe 1 NVMe 2 and if NVMe and SSD are installed they are displayed as NVMe 1 SSD01 etc ENGLISH ...

Page 206: ...nge screen appears enter the current password in the Enter Current Password field 4 Press Enter in Enter New Password and Confirm New Password 5 When the Notice screen appears press the Enter key 6 To save the changes in the system setup press F10 ENGLISH ...

Page 207: ...Setup and Upgrade 207 7 When the Setup Confirmation screen appears check Yes and press the Enter key The PC will restart ENGLISH ...

Page 208: ...nd is subject to change for performance improvements without prior notice 1 After opening the system setup screen use the arrow keys to move to Exit 2 Click Load Setup Defaults by using the arrow keys and pressing Enter 3 When the Setup Confirmation screen appears check Yes and press the Enter key The settings will be reset to the factory default 4 To save the changes in system setup press F10 ENG...

Page 209: ...Setup and Upgrade 209 5 When the Setup Confirmation screen appears check Yes and press the Enter key The PC will restart TIP When you press F9 you can use Load Setup Defaults ENGLISH ...

Page 210: ...t to change for performance improvements without prior notice TIP To use the system setup F2 booting device selection F10 you need to restart the system click Restart in the system power menu and then immediately press the corresponding function key due to the fast booting speed Changing the Boot Order 1 Reboot the system and press F2 2 Move to the Boot menu when the system setup screen appears EN...

Page 211: ... to Boot Priority Order and press F5 or F6 to change the booting order 4 Press the F10 key and when the Setup Confirmation screen appears select Yes and press the Enter key 5 The changes are saved and the system reboots ENGLISH ...

Page 212: ...212 Setup and Upgrade Selecting a Booting Device to Use 1 Reboot the system and press F10 2 When the Select Booting Device screen appears select the device ENGLISH ...

Page 213: ...Setup and Upgrade 213 3 Boots using the selected device ENGLISH ...

Page 214: ...ience may partially blur the screen or display some icons and texts larger Refer to the following information to change the DPI scaling to suit your needs 1 Select the Start button Settings TIP Press the key or Ctrl Esc on the keyboard to display the Start screen 2 Select System Display ENGLISH ...

Page 215: ...pgrade 215 3 Changing the Scale item value changes the auto scaling settings TIP After changing the Auto Scaling settings some apps must be shut down and restarted for the scaling and layout to take effect ENGLISH ...

Page 216: ...stem to boot automatically when the notebook PC cover is opened so that you can use the system without pressing the power button 1 Select the Start button All apps LG Software and run LG Control Center 2 On the LG Control Center screen select the System Settings menu ENGLISH ...

Page 217: ...up and Upgrade 217 3 Set Instant Booting to ON 4 Shutdown the system and close the notebook PC cover 5 When the cover is opened the notebook PC turns on and the system starts to boot automatically ENGLISH ...

Page 218: ...to boot automatically when the notebook PC cover is opened so that you can use the system without pressing the power button 1 Select the Start button All apps LG Software and run LG Control Center 2 On the LG Control Center screen select the System Settings menu ENGLISH ...

Page 219: ...FAQ 219 3 Set Instant Booting to ON 4 Shutdown the system and close the notebook PC cover 5 When the cover is opened the notebook PC turns on and the system starts to boot automatically ENGLISH ...

Page 220: ...ay partially blur the screen or display some icons and texts larger Refer to the following information to change the DPI scaling to suit your needs 1 Select the Start button Settings TIP Press the key or Ctrl Esc on the keyboard to display the Start screen 2 Select System Display ENGLISH ...

Page 221: ...221 3 Changing the Scale item value changes the auto scaling settings TIP After changing the Auto Scaling settings some apps must be shut down and restarted for the scaling and layout to take effect ENGLISH ...

Page 222: ...ase state CAUTION If you have deleted the restoration data in the protected area of the disk or have arbitrarily installed another operating system the restore function may not work To recover the system the AC adapter must be connected 1 Select the Start button Settings TIP Press the key or Ctrl Esc on the keyboard to display the Start screen ENGLISH ...

Page 223: ...FAQ 223 2 Select Reset PC in System Recovery Reset PC 3 Select the options you want to proceed with the recovery ENGLISH ...

Page 224: ...224 FAQ Keep My Files It removes the apps and their settings without loss of personal files 1 Select Keep my files ENGLISH ...

Page 225: ...ot connected to the Internet the screen for selecting Windows installation method does not appear Cloud download is a menu for downloading Windows from Microsoft Cloud Server and reinstalling it The required time may vary depending on the Internet speed ENGLISH ...

Page 226: ...tings click Change settings and change the settings Remove everythings Removes all items from the system and restores the system to its initial pre purchase state CAUTION All data is lost during the initialization so you must backup all critical data in advance It may take about 5 hours or longer depending on the system conditions ENGLISH ...

Page 227: ...FAQ 227 1 Select Remove everything ENGLISH ...

Page 228: ...ot connected to the Internet the screen for selecting Windows installation method does not appear Cloud download is a menu for downloading Windows from Microsoft Cloud Server and reinstalling it The required time may vary depending on the Internet speed ENGLISH ...

Page 229: ...FAQ 229 3 Check the current settings and click Next to perform the recovery according to the instructions TIP If you need to change the settings click Change settings and change the settings ENGLISH ...

Page 230: ... the external monitor to the PC 1 Connect the HDMI cable to the PC and the external device TV monitor that supports HDMI 2 HDMI port transfers both video and audio simultaneously Hence there is no need for a separate audio connection 3 On the PC press Fn F7 to display monitor projector toggling screen Select the desired screen output TIP Everytime P keys are pressed the screen output option change...

Page 231: ...N If you do not set Speaker as the default value after disconnecting the HDMI cable the system may not produce any sound If a program was running already you must exit and restart the program to produce sound ENGLISH ...

Page 232: ...cted this may result in a slower connection In case of a wireless LAN it is recommended to change the network name and security settings for a more secure connection Network speed can differ according to operation environment and specifications 1 Connect the internet cable of the modem that was provided by your internet provider to the router s WAN port 2 Connect all devices PC IPTV internet phone...

Page 233: ...le keep the Airplane Mode turned on to reduce the battery power consumption Using the Wireless LAN If an Access Point wired or wireless router is in the vicinity of the PC the wireless LAN can easily be accessed When searching for a wireless LAN multiple Access Points may be discovered depending on the location of use In case no accessible wireless LAN is near the PC no Access Point might be found...

Page 234: ...234 FAQ 2 Select Manage Wi Fi Connections to search for near Access Point TIP When Wi Fi is turned off set Wi Fi to On ENGLISH ...

Page 235: ... Access Point you want to connect to and press Connect 4 If a connection is established Connected appears below the Access Point name 5 Click the Web Browser icon to check whether the internet is operating normally ENGLISH ...