47
TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
General
Problem
Solution
Cannot control the
TV with the remote
control.
y
Check the remote control sensor on the product and try again.
y
Check if there is any obstacle between the product and the remote
control.
y
Check if the batteries are still working and properly installed
( to , to ).
No image display
and no sound is
produced.
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other
products.
Image appears slowly
when the TV turns
on.
y
The image is muted during the product startup process. This is normal.
If the image does not appear in a few minutes, unplug the TV for 30
seconds and try again. If the image still does not appear, contact the
authorized service center in your local area.
Cannot connect
external devices.
y
Refer to the "Other Connections" and connect an external device.
The TV turns off
suddenly.
y
Check the power control settings. The power supply may be interrupted.
y
Check if the
Sleep Timer
or
Off Time
feature is activated in the
TIME
settings.
y
If there is no signal while the TV is on, the TV will turn off automatically
after 15 minutes of inactivity.
Audio
Problem
Solution
No sound is produced
while images are
displaying.
y
Press
+
or - button.
y
Check if the sound is muted by pressing
MUTE
.
y
Scroll to other programme. There may a problem with the broadcast.
y
Check if the audio cables are connected properly.
y
Check if the TV Speaker feature is activated in the menu option.
No output from one
of the speakers.
y
Adjust Balance in the menu option.
Unusual sound from
inside the TV is
produced.
y
A change in ambient humidity or temperature may result in an unusual
noise when the product turns on or off. There is no problem with your
product.
