Standard Repair Process
Error
symptom
Established
date
Revised date
Screen
normal
N
Y
Check the
connection of
external device
Y
N
Normal
Y
N
Screen
normal
Check the color
- External input
- Component
- HDMI
End
Vertical/Horizontal bar, residual image, light spot
Repair Request
External Device
External device screen error-Color error
Y
N
ReplaceModule
Screen
normal
End
5/14
☞
A6
☞
A7
5
A. Video error
Vertical / Horizontal bar, residual image,
light spot, external device color error
Replace Module
Replace Main B/D
External
Input
error
Connect other external
device and cable
(Check normal operation of
External Input, Component,
RGB and HDMI/DVI by
connecting Jig, pattern
Generator ,Set-top Box etc.
N
Y
Replace
Main/T-con
B/D
Screen
normal?
Check screen
condition by input
-External Input
-Component
-HDMI/DVI
Request repair for
external device
Component
error
HDMI/
DVI
- Connect other external
device and cable
(Check normal operation of
External Input, Component,
RGB and HDMI/DVI by
connecting Jig, pattern
Generator ,Set-top Box etc.
- HDMI ULTRA HD Deep
Color menu off
Replace
Main /T-con
B/D
Screen
normal?
N
Y
Check S/W
Version
Y
N
Check
version
S/W Upgrade
Y
N
Normal
screen?
End
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