LG AS40GWSG0, Owner'S Manual

20

TROUBLESHOOTING BEFORE CALLING FOR SERVICE

ENGLISH

TROUBLESHOOTING BEFORE CALLING FOR
SERVICE

If there is a problem with the product, check the following cases first before requesting service
to the service center.

Problem

Check

Actions

It does not start at
all.

• Isn’t the power plug pulled out?

• Isn’t the voltage too low?

• Insert correctly into the socket.

• Check if it is 220-240 V.

Wind amount is
amall and there is
a noise.

• Is the Dual Protection Filter

clogged?

• Is dust accumulated on the Dual

Protection Filter?

• Clean the Dual Protection Filter.

• Replace the Dual Protection Filter.

Air purification
does not work well

• Is the indoor contamination severe?

• Is dust accumulated on the Dual

Protection Filter?

• Is dust accumulated on the Dual

Protection Filter?

• Isn’t the usage place too wide?

• Are there obstacles nearby?

• Is the product installed in a corner?

• Ventilate first before usage.

• Clean the Dual Protection Filter.

• Replace the Dual Protection Filter.

• Use the product appropriate for the

usage area. (Avoid places with flu-
ent ventilation such as entrance,
window, etc.)

• Please remove obstacles.

• Please change the installation loca-

tion.

There is a strange
odor coming out of
air outlet

• Is it used at a place with a lot of

smoke or odor?

• Is there abnormal odor from the

Triple Care Filter?

• The air cleaning function may be

degraded where there are a lot of
smoke or odor. Please use the Air
Purifier after ventilation.

• Please replace the Triple Care Fil-

ter.

There is an odor,
but the indicator
lamp does not
change.

• Isn’t red light turned on in the 

Indicator lamp?

• Indicator lamp indicates the clean-

ness through the odor sensor. Odor
sensor may not respond to food
odor since it is a sensor detecting
contamination gas. 
But the odor is removed by the de-
odorization filter.

The indicator lamp
is continuously on
with red color

• Doesn’t the color change even if it

is moved to a clean room?

• Did you use spray near the Air Puri-

fier?

• If the quantity of odor is greater

than the ability that can be
processed by the Air Purifier, the
display may not change.

• Do not use sprays near the Air Puri-

fier.

Button does not
work well.

• Is the lock lamp on the operation

part turned on?

• Press Sleep button and Speed but-

ton together  for 3 sec. to reset the
lock setting.