2-4
DIGITAL DISPLAY & MEDIA TRAINING MASTER
What cables is the customer
using to connect the BD?
NO
YES
Determine what cables the customer is using to connect the BD to
the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting
a BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.
Is the TV set to
the correct input?
NO
YES
Make sure the TV is on the correct input. Turn TV off,
then on to determine input. Video when using composite,
or component. DVI when using DVI, and HDMI when using HDMI.
Does rolling appear when
watching multiple discs?
NO
YES
One disc displaying the issue is a problem with the disc.
Multiple discs displaying the problem could indicate the BD lens
needs to be cleaned. Recommend the customer use a lens cleaner
on the BD. A lens cleaner is available at any local electronics retailer.
Does rolling appear when
watching a TV program?
NO
YES
Rolling appearing when watching a TV program indicates
an issue with the display. If the TV program is fine, then connect
the BD to another input on the display to determine if the problem
is following the BD.
Does rolling appear
when the BD is connected to
another TV?
NO
YES
Connect the BD to another TV and play a disc. No lines during disc play
back indicates a problem with the first TV. Please refer to the owners
manual for instructions on how to connect the BD to a TV. If the BD has a
problem on the second TV, then see service chart for service information.
Has the customer tried
another set of cables?
NO
Have the customer try another set of cables. A bad cable can also
cause video problems. Test the cable with another device to the TV
to also determine if the TV is bad. If BD is problem,
please see service chart for service information.
1-3. Rolling Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.
Summary of Contents for BH9530TW
Page 73: ...2 58 WAVEFORMS 1 SYSTEM PART 1 MPEG CRYSTAL 27 MHZ IC501 MT8580 X TAL 27 MHz 1 1 ...
Page 74: ...2 59 2 SYSTEM PART 2 DDR3 MEMORY MT8580 BA0 MT8580 WE MT8580 CAS MT8580 CK 2 5 4 3 2 3 4 5 ...
Page 75: ...2 60 3 SYSTEM PART 3 eMMC FLASH MEMORY 7 8 6 6 7 8 ...
Page 76: ...2 61 4 AUDIO PART 1 S PDIF MT8580_AUDIO_SPDIF IN 9 9 ...
Page 77: ...2 62 5 AUDIO PART 2 I2S tjsr ijr syjr kh hW 10 11 12 13 10 11 12 13 ...
Page 78: ...2 63 6 HDMI PART H_SDA H_SCL HDMI_CLK_N HDMI_0_N 14 15 16 17 14 15 16 17 ...
Page 79: ...2 64 MEMO ...
Page 99: ...2 104 2 103 2 MAIN P C BOARD TOP VIEW ...
Page 100: ...2 106 2 105 MAIN P C BOARD BOTTOM VIEW ...
Page 101: ...2 108 2 107 3 AMP P C BOARD TOP VIEW BOTTOM VIEW ...
Page 103: ...2 112 2 111 5 FRONT P C BOARD 6 TOUCH P C BOARD TOP VIEW TOP VIEW BOTTOM VIEW BOTTOM VIEW ...
Page 105: ...3 2 MEMO ...
Page 109: ...4 SPEAKER SECTION 4 1 CENTER SPEAKER A700 ...
Page 110: ...4 2 FRONT REAR SPEAKER A800B A800T A800M A800 850 850 ...
Page 111: ...4 3 PASSIVE SUBWOOFER A900 ...
Page 113: ...MEMO ...
Page 127: ...4 14 MEMO ...
Page 139: ...5 12 MEMO ...
Page 146: ...5 25 5 26 2 AMP P C BOARD TOP VIEW BOTTOM VIEW ...
Page 147: ...5 27 5 28 MEMO MEMO ...