3-22
DIGITAL DISPLAY & MEDIA TRAINING MASTER
Is the disc inserted into
the BD player properly?
NO
YES
Make sure the disc has been inserted into the BD player properly.
The player can not read a disc inserted into the unit upside down.
What type of disc is
the customer using?
NO
YES
Determine the type of disc the customer is not able to play.
If the customer is using a store-bought BD,
then please skip the next three questions. If it’s a recorded disc,
move onto the next question.
Did the customer burn this
disc in a DVD recorder?
NO
YES
Make sure the customer finalized the disc in the DVD recorder.
Make sure the type of disc the customer is using is compatible
with the BD player. If the customer initialized a DVD-RW in VR mode,
make sure the owners manual has the RW logo to show
compatibility for the VR format.
Did the customer burn
the disc in a computer?
NO
YES
Make sure the customer burned a compatible format
(such as VCD, SVCD, or DivX). Make sure the file meets the
specifications required for the player to play the disc. Check the owners
manual for specifications. Disc may still not be compatible.
Refer customer to section of OM regarding burned discs.
Has the customer tried
multiple discs?
NO
One disc with the problem is a problem with the disc.
BD players can play scratched or dirty BDs (DVD s) and not have any
issues during playback. Multiple discs with the issue can mean the lens on
the BD player needs to be cleaned. Recommend a lens cleaner.
Service BD if lens cleaner was used.
5-7. Disc Freezes or Skips
The audio and video freeze and skip during play back of a BD or DVD disc.
Summary of Contents for BPM35
Page 59: ...3 46 WAVEFORMS OF MAJOR CHECK POINT 1 SYSTEM PART 1 IC501 X TAL 27 MHz 1 1 ...
Page 60: ...3 47 2 SYSTEM PART 2 SYSTEM MEMORY IC601 BA0 IC601 WE IC601 CAS IC601 CK 2 3 5 4 2 3 4 5 ...
Page 61: ...3 48 3 HDMI PART H_SDA H_SCL HDMI_CLK_N HDMI_0_N 9 8 7 6 6 7 8 9 ...
Page 63: ...3 50 BLOCK DIAGRAM ...
Page 83: ...4 12 ...
