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34

MAINTENANCE

Emptying the Water Collection 

Tank

Condensed water is collected in the water 

collection tank.
Empty the water collection tank after every use. 

Not doing so will affect the drying performance 

and can cause an operational error.

NOTE

•  If the water collection tank is full, the 

E

 icon 

glows and a chime will sound while the appliance 

is operating. If this should occur, the water 

collection tank needs to be emptied within the 

next 30 minutes.

•  When the condensed water is drained out 

directly through the optional drain hose, there is 

no need to empty the water collection tank.

1

Pull out the water collection tank.

2

Empty the water collection tank into the sink.

CAUTION

•  Do not drink the condensed water or reuse it. It 

could lead to health problems for people and 

animals.

3

Refit it back into the appliance.
•  Push in the water collection tank fully into 

the appliance until it is in place.

4

Press the 

Start/Pause

 button to resume 

operation.

Cleaning the Appliance 

Periodically

Wiping the Moisture Sensor

This device senses the moisture level of the clothes 

during operation, which means it must be cleaned 

regularly to remove any build-up of lime scale on 

the surface of the sensor.
Wipe the sensors inside the drum.

CAUTION

•  Do not wipe the moisture sensor with abrasive 

materials. Always clean the sensor with a dry 

rough acrylic sponge.

Cleaning the Cool Air Inlet Grill

Vacuum the cool air inlet grill 3 - 4 times a year to 

make sure there is no build up of lint or dirt that 

may cause improper air flow. Always unplug the 

Summary of Contents for DVH10-10B

Page 1: ...implify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH DVH10 10B DVH10 10W DVH9 10B MFL71736695 Rev 03_060822 www lg com Copyright 2021 2022 LG Electronics Inc All Rights Reserved ...

Page 2: ...arts and Specifications 9 Installation Location Requirements 11 Leveling the Appliance 12 Stacking Instructions 12 OPERATION Operation Overview 15 Preparing the Clothes 16 Control Panel 18 Programme Table 21 Extra Options and Functions 25 SMART FUNCTIONS LG ThinQ Application 28 Smart Diagnosis 30 MAINTENANCE Cleaning after Every Dry 32 Cleaning the Appliance Periodically 34 Care in Cold Climates 3...

Page 3: ...cal Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risks Read the part with thi...

Page 4: ...liance Do not drink the condensed water Failure to do so may result in food borne illnesses If the supply cord is damaged it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard The lint filter must be cleaned frequently Lint must not to be allowed to accumulate around the appliance Do not spray dry cleaning detergent directly onto the...

Page 5: ...ng oil or have been contaminated by hair care products be placed in a tumble dryer they should first be washed in hot water with extra detergent this will reduce but not eliminate the hazard This appliance is intended to be used in household only Maximum Capacity The maximum capacity in some cycles for clothes to be dried is 10 kg Dry The recommended maximum capacity for each drying programme may ...

Page 6: ...appliance This appliance must not be installed behind a lockable door a sliding door or a door with a hinge on the opposite side to that of the appliance in such a way that a full opening of the appliance door is restricted This appliance must be earthed via the power cord In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resista...

Page 7: ...ing Wait until the drum has completely stopped Do not put in wash or dry articles that have been cleaned in washed in soaked in or spotted with combustible or explosive substances such as wax oil paint gasoline degreasers drycleaning solvents kerosene vegetable oil cooking oil etc Improper use can cause fire or explosion In case of flood disconnect the power plug and contact the LG Electronics cus...

Page 8: ... pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Do not spray water inside or outside the appliance to clean it Disposal Before discarding an old appliance unplug it and cut off the power cable directly behind the appliance to prevent misuse Dispose of all packaging materials such as plastic bags and styrofoam away from children The packagi...

Page 9: ...rove the quality of the appliance Front View Available Accessories Please contact LG Electronics Customer Information Centre or visit the LG Website at http www lg com for purchase a Water collection tank b Control panel c Door d Drain Tube Condensing Drain Hose Drain Hose Holder Elbow Bracket for Securing Drain Hose Dry Rack ...

Page 10: ...urchased Specifications Asterisk s means model variant and can be varied 0 9 or A Z Dimension mm Stacking Kit Description Value Model DVH10 10B DVH10 10W DVH9 10B Power supply 220 240 V 50 Hz Product weight 56 kg Allowable temperature 5 35 W 600 D 690 D 1115 H 850 D 615 W D D D H ...

Page 11: ...y affect the proper functioning of the compressor Do not install the appliance where there is a risk of frost or dust The appliance may not be able to operate properly or may be damaged by freezing of condensed water in the pump and drain hose With the appliance installed adjust all four feet using a spanner to ensure the appliance is stable and a clearance of approximately 20 mm is left between t...

Page 12: ...e to raise or turn the adjustable feet counterclockwise to lower from front to back side to side and corner to corner Stacking Instructions The appliance can be placed on top of an LG front load washing machine and securely fixed with a stacking kit This installation must be conducted by qualified service personnel to ensure it has been installed correctly The qualified personnel will ensure you h...

Page 13: ... be assembled with 550R or 550L on upper part For Type B it must be assembled with 600R or 600L on upper part 1 The depth of the washing machine 1 Place the appliance on the top of an LG front load washing machine 2 Remove the 2 screws from the bottom of the rear cover on each side 3 Align the LG stacking kit holes and the rear cover holes in a line In case of that the depth of the washing machine...

Page 14: ... the connecting elbow or T piece of the mains drain hose simply change the water path and re route to the drainage facility as below 1 Separate the anti backflow lid a and the water collection tank hose b from the connecting elbow or T piece 2 Attach the anti backflow lid a to the head of the connecting elbow or T piece and then connect the optional drain hose c to the opposite side of the connect...

Page 15: ...If this occurs empty the water collection tank 2 Place the clothes into the drum after sorting and close the door Push the clothes deep into the drum so that the clothes keeps away from the door seal When the clothes get stuck between the door and seal they may get damaged while drying The clothes should be sorted by fabric types and dryness level All strings and attached belts of clothes should b...

Page 16: ...o get optimum drying results Overloading gives a poor drying result and causes unnecessary creasing Do not load soaking wet clothes into the appliance Doing so will increase the drying time and energy consumption Make sure that the clothes are spun thoroughly in the washer before loading them in the dryer A mixed fabric load can cause the drying time to be extended and the time remaining in the di...

Page 17: ...ecloths Bath Mats Fiberglass Do not dry fiberglass items in the appliance Glass particles left in the appliance may be subsequently picked up by your clothes in later cycles Checking the Fabric Care Label The symbols on the fabric care label tell you about the fabric content of your clothes and how they should be dried Symbol Description Dry Tumble Dry Permanent Press Crease Resistant Gentle Delic...

Page 18: ... DVH9 10B Description a Power On Off button Press the Power button to turn power on and off Press the Power button to cancel the Delay End function b Programme Selector Programmes are available according to the clothing type The lamp will light up to indicate the selected programme ...

Page 19: ...te Start With the LG ThinQ app you can use a smartphone to control your appliance remotely In order to use the Remote Start function refer to SMART FUNCTIONS Wi Fi Press and hold Delay End button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application e Time and Status Display The display shows the settings estimated remaining time options and status messages When the...

Page 20: ...ce When you press the Power button the icon will become displayed Missing notice When the lint filter is not inserted the icon will become displayed and the appliance will not operate e E lights up when the water collection tank needs to be emptied or is full Emptying notice When you press the Power button this icon will become displayed Full water notice The icon will become displayed and a chime...

Page 21: ... in according to AS NZS 2442 1 Programme Mixed Fabric Max Load Capacity 4 kg Description Dries mixed fabrics simultaneously Use for various kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains Dry Level Default Cupboard Available All Programme Easy Care Max Load Capacity 4 kg Description Dries clothes that do not need ironing after drying Use for polya...

Page 22: ...g shrinkable woolen or hand washable items requiring delicate care Dry Level Not adjustable Programme Sportswear Max Load Capacity 2 kg Description Use this programme for drying special garments for sports and outdoor wear Dry Level Not adjustable Programme Rack Dry Max Load Capacity Clothing Type Silk wool delicate lingerie Detail Refreshes clothes without tumble drying Programme Cool Air Max Loa...

Page 23: ...mance degradation If the clothes are not spun at a high speed during washing energy consumption and drying times will increase Large Bed sheets or quilt covers may not dry evenly due to uneven airflow should they become rolled up They may require removal and reloading mid cycle to ensure proper drying Selectable Drying Options Programme Quick 30 1kg Max Load Capacity 1 kg Clothing Type Light and s...

Page 24: ...24 OPERATION Easy Care Cupboard Iron Duvet Towels Allergy Care Delicates Wool Sportswear Rack Dry Cool Air Warm Air Quick 30 1kg Programme Dry Mode Programme Dry Level Off Normal Turbo ...

Page 25: ...the Power button works after the drying cycle is end When a drying cycle is running pause the cycle first to set the option Always turn off the appliance before unloading the clothes Dry Mode It allows you to offer the option of saving time Normal Default drying option Turbo Time saving option Dry Level It allows you to select a dryness level for the drying programme Extra For thick and quilted fa...

Page 26: ... before you can access any other functions Unlocking the Control Panel Press and hold the Anti Crease and Delay End button simultaneously for 3 seconds A chime will sound and the remaining time for the current programme will reappear on the display Rack Dry This programme is designed for use with clothes that must be dried flat without tumbling including sweaters and delicate fabrics To use the pr...

Page 27: ...rum will rotate 5 Close the door 6 Turn power on and select Rack Dry 7 Press the Start Pause button NOTE Check the lint filter and remove any lint accumulated from items dried on the rack The More Time Less Time keys can be used to finely adjust the drying time ...

Page 28: ...r the appliance has problems you have the option of receiving push notifications on a smartphone The notifications are triggered even if the LG ThinQ application is off Energy Monitoring This function checks the energy consumption of the recently used cycles and monthly average Settings Allows you to set various options on the appliance and in the application NOTE If you change your wireless route...

Page 29: ...ol of the router is set to WEP you may fail to set up the network Please change it to another security protocol WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone Follow instructions to download and install the application Using the Appliance Remotely Remote Start U...

Page 30: ...i Fi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application ...

Page 31: ...31 SMART FUNCTIONS ENGLISH NOTE For best results do not move the smartphone while the tones are being transmitted ...

Page 32: ... operate the appliance a Inner Filter Always clean the inner filter before and after use b Outer Filter Clean the outer filter after drying 10 times or when the lint has accumulated onto the outer filter Clean the inner filter 1 Pull out the inner filter from the outer filter and then open the inner filter Open the filter by unfolding it in the direction of the arrow 2 Clean a large cluster of lin...

Page 33: ...Dry the filter completely if the filter is moist Failure to do so odour may occur in the appliance DO NOT tap the filter repeatedly as the built in magnet may dislodge and cause a malfunction 6 Close the outer filter while pushing the side a of the filter NOTE Ensure the side of the filter is closed properly Failure to do so any lint accumulated on the filter may get into the appliance and may cau...

Page 34: ...he sink CAUTION Do not drink the condensed water or reuse it It could lead to health problems for people and animals 3 Refit it back into the appliance Push in the water collection tank fully into the appliance until it is in place 4 Press the Start Pause button to resume operation Cleaning the Appliance Periodically Wiping the Moisture Sensor This device senses the moisture level of the clothes d...

Page 35: ...better The remaining water can cause a freezing of the main drain hose s and affect the drying performance in cold weather Draining the remaining water can prevent the appliance from unexpected freezing 1 Run the Cool Air programme while 3 minutes then turn off the appliance 2 Unclip the drain tube under the appliance and drain the remaining water NOTE Use the water collection tank if the optional...

Page 36: ... manually if you want to clean it more often CAUTION Remove all of the clothes from the appliance 1 Pull out the water collection tank and empty the water collection tank 2 Pour 1 5 litres of clean water slowly into the entrance of the water collection tank compartment Then refit the empty water collection tank into the compartment Do not pour the water quickly as it will spill out Pouring more th...

Page 37: ... work when the thawing mode is activated It does not allow you to change the thawing time manually To deactivate the thawing mode turn off the appliance 2 Press the Start Pause button to start the thawing mode Actual thawing time varies depending on the installation environment such as installation location and ambient temperatures of the appliance 3 Dry the clothes as usual Thawing out the applia...

Page 38: ...38 MAINTENANCE 5 Dry the clothes as usual ...

Page 39: ...ance is being operated without the door being closed properly Close the door completely If dE1 is not released call for service dEz dE4 DOOR ERROR Door switch detection is not working properly Unplug the power plug and call for service tE1 tEz TEMPERATURE ERROR Temperature Sensor has malfunctioned Unplug the power plug and call for service FI TEMPERATURE ERROR The temperature inside the drum has r...

Page 40: ...al drain hose correctly The door is closed while clothes or foreign substance is caught in the door Check if clothes or foreign substance is caught in the door before using the appliance If water leaks continuously contact the LG Electronics Customer Information Centre Symptoms Possible Cause Solution Greasy or dirty spots are left on clothes Fabric softener is used incorrectly When washing clothe...

Page 41: ...er outage has occurred Reset circuit breaker or replace fuse Do not increase fuse capacity If the problem is a circuit overload have it corrected by a qualified electrician Appliance is overloaded Divide extra large loads into smaller loads for better drying performance and efficiency Appliance is underloaded If you are drying a very small load add a few extra items to ensure proper tumbling actio...

Page 42: ...in clothes after drying Clothes have dried for too long overdried Overdrying a load of clothes can cause a buildup of static electricity Adjust settings and use a shorter drying time or use Sensor Dry programmes Drying synthetics permanent press or synthetic blends These fabrics are naturally more prone to static buildup Try using fabric softener or use shorter Manual Drying time settings Clothes ...

Page 43: ...r manual Always take care of both lint filters clean If any residues were left in the lint filter after drying it may cause odours And also dry the lint filter completely after cleaning Deodorization and cleaning the condenser should be done periodically by referring to the MAINTENANCE section Symptoms Possible Cause Solution Your home appliance and smartphone is not connected to the Wi Fi network...

Page 44: ...distance between the appliance and the router is too far If the distance between the appliance and the router is too far the signal may be weak and the connection may not be configured correctly Move the location of the router so that it is closer to the appliance Symptoms Possible Cause Solution ...

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