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Noises You Might Hear
Symptoms
Possible Cause & Solution
Rattling and clanking
noise
Foreign objects, such as keys, coins, or safety pins may be in the drum.
•
Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.
Thumping sound
Heavy wash loads may produce a thumping sound. This is usually
normal.
•
If the sound continues, the appliance is probably out of balance. Stop and
redistribute the wash load.
Wash load may be out of balance.
•
Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise
Package materials are not removed.
•
Remove package materials.
Wash load may be unevenly distributed in the drum.
•
Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the floor.
•
See the
Leveling the Appliance
to adjust the leveling of the appliance.
Floor not rigid enough.
•
Check if the floor is sold and does not flex. See the
Installation Place
Requirements
to select the proper location.
Operation
Symptoms
Possible Cause & Solution
Water is leaking.
House drain pipes are clogged.
•
Unclog the drain pipe. Contact plumber if necessary.
Leakage is caused by improper installation of drain hose or clogged
drain hose.
•
Clean and straighten the drain hose. Check and clean the drain filter
regularly.
Appliance does not
operate.
Control panel has powered off due to inactivity.
•
This is normal. Press the
Power
button to turn the appliance on.
Appliance is unplugged.
•
Make sure that the cord should be plugged securely into a working outlet.
Water supply is turned off.
•
Turn the water supply tap completely.