36
Symptoms
Reason
Solution
Washing machine does
not start
Electrical power cord may not be
plugged in or connection may be
loose.
•
Make sure plug fits tightly in wall outlet.
House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
•
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If problem is
a circuit overload, have it corrected by a
qualified electrician.
Water supply tap is not turned on.
•
Turn on water supply tap.
Washing machine will
not spin
Check that the door is firmly shut.
•
Close the door and press the
Start/Pause
button. After pressing the
Start/Pause
button, it may take a few moments before
the washing machine begins to spin. The
door must be locked before spin can be
achieved. Add 1 or 2 similar items to help
balance the load. Rearrange load to allow
proper spinning.
Door does not open
•
Once washing machine has started,
the door cannot be opened for safety
reasons. Check if the ‘Door Lock’ icon is
illuminated. You can safely open the door
after the ‘Door Lock’ icon turns off.
Wash cycle time
delayed
•
The washing time may vary by the
amount of laundry, water pressure, water
temperature and other usage conditions.
If an imbalance is detected or if the suds
removing programme is on, the wash time
will increase.
Fabric softener
overflow
Too much softener may cause an
overflow.
•
Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum fill line.
Softeners dispensed
too early
•
Close the dispenser drawer slowly. Do not
open the drawer during the wash cycle.
Dry problem
Does not dry
•
Do not overload. Check that the washing
machine is draining properly to extract
adequate water from the load. Clothes
load is too small to tumble properly. Add a
few towels.
