49
TROUBLESHOOTING
ENGLISH
Odour
Customer Care and Service
Contact an LG Electronics customer information centre.
• To find an LG Electronics authorised service personnel, visit our website at
www.lg.com
and follow the instructions found there.
• Self-repair is not recommended as it could further damage the device and void the
guarantee.
Wrinkling
Appliance is not unloaded promptly.
• Always remove items from the appliance as soon as the
programme is complete.
Appliance is overloaded.
• The appliance can be fully loaded, but the drum should not
be tightly packed with items. The door of the appliance
should be closed easily.
Hot and cold water supply hoses are reversed.
• Hot water rinse can set wrinkles in garments. Check the
supply hose connections.
Spin speed may be too high.
• Set the spin speed to suit the garment type.
Symptoms
Possible Cause & Solution
Musty or mildewy
odour in appliance
Inside of drum is not cleaned properly.
• Run the
Tub Clean
function regularly.
Odours can occur if the drain hose is not properly
installed, causing siphoning (water flowing back inside of
the appliance).
• When installing the drain hose, make sure that it does not
get kinked or blocked.
If the detergent dispenser is not cleaned regularly,
odours can occur from mold or foreign substances.
• Remove and clean the detergent dispenser, especially the
top and bottom of the dispenser’s opening.
Symptoms
Possible Cause & Solution
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