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TROUBLESHOOTING

Water

Condensation & Frost

The appliance contains 

a bad smell.

Is the fridge or freezer temperature set to 'Warm'?

•  Set the fridge or freezer temperature to a colder setting.

Did you put in food with a strong smell?

•  Store foods with strong smells in a sealed containers.

Vegetables or fruit may have spoiled in the drawer?

•  Throw away rotten vegetables and clean the vegetable drawer. Do not 

store vegetables too long in the vegetable drawer.

Symptoms

Possible Cause & Solution

Water does not come 

out.

The water dispenser tank may be empty. (Non plumbed models only)

•  Fill the water dispenser tank.

Symptoms

Possible Cause & Solution

There is condensation 

inside the appliance or 

on the bottom of the 

vegetable drawer 

cover.

Did you store hot food without cooling it first?

•  Cool the hot food first before putting it inside the fridge or freezer.

Did you leave the appliance door open?

•  Although the condensation will disappear soon after you close the 

appliance door, you can wipe it with a dry cloth.

Do you open and close the appliance door too frequently?

•  Condensation can form due to the temperature difference from the 

outside. Wipe out the dampness with a dry cloth.

Did you put warm or moist food inside without sealing it in a container?

•  Store food in a covered or sealed container.

Symptoms

Possible Cause & Solution

Summary of Contents for GBB72NSCXN

Page 1: ...refully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL70584303 Rev 06_101521 www lg com Copyright 2018 2022 LG Electronics Inc All Rights Reserved ...

Page 2: ...N 9 CARING FOR THE ENVIRONMENT 11 INSTALLATION Before Installation 12 Levelling the Appliance 13 Turning on the Power 14 Moving the Appliance for Relocation 14 OPERATION Before Use 15 Product Features 17 Control Panel 19 Water Dispenser 20 Icemaker 21 Fridge Drawer 22 Shelf 23 Door Basket 24 Freezer Drawer 24 SMART FUNCTIONS LG ThinQ Application 25 Smart Diagnosis 26 MAINTENANCE Cleaning 28 TROUBL...

Page 3: ...nce can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause ri...

Page 4: ...es and by clients in hotels motels and other residential type environments bed and breakfast type environments catering and similar non retail applications This refrigerating appliance is not intended to be used as a built in appliance This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken...

Page 5: ...use mechanical devices or other means to accelerate the defrosting process Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours Do not use electrical appliances inside the refrigerator Make sure not to get a body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exteri...

Page 6: ...o or more people holding the appliance securely Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat fr...

Page 7: ...r cable mounted The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket outlet with the current capacity of the power cord rating or higher and use the multi socket outlet only for the appliance Dispose of all ...

Page 8: ...the appliance can cause suffocation Do not put animals such as pets into the appliance Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the appliance If there is a gas leakag...

Page 9: ...rant circuit is fully efficient Operation Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands It may cause frostbite Do not place glass containers bottles or cans especially those containing carbonated drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the applian...

Page 10: ...or or door in door Maintenance This appliance is equipped with maintenance free LED interior light Do not remove cover or LED lamp in any attempt to repair or change it Contact an LG Electronics customer information centre Do not clean glass shelves or covers with warm water when they are cold They may shatter if exposed to sudden temperature changes Do not insert the shelves upside down The shelv...

Page 11: ...ppliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact your local government waste office for detai...

Page 12: ... Allow over 50 mm of clearance from each adjacent wall when installing the appliance CAUTION Install the appliance on a firm and level floor a b Size mm Pocket Handle Bar Handle Pocket Handle Bar Handle A 595 595 595 595 B 1 860 2 030 1 860 2 030 1 860 2 030 1 860 2 030 C 682 718 675 712 D 616 616 610 610 E 682 718 675 712 F 718 712 G 1 230 1 237 1 225 1 232 H 995 995 995 995 A C B F E D G H E D F...

Page 13: ...intended to be used at an ambient temperature between 10 ºC and 43 ºC Accessories 1 This feature is only available on some models a Lower Hinge 1 b Cord Holder 1 c Sticker 1 Reversing Doors This feature is only available on some models Your appliance is designed with reversible doors so that they may open from either the left or right hand side to suit your kitchen design NOTE Reversing the doors ...

Page 14: ... NOTE After connecting the power supply cord or plug to the outlet wait 3 or 4 hours before you put food into the appliance If you add food before the appliance has cooled completely your food may spoil To turn off the appliance disconnect the power plug from the socket outlet Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power ...

Page 15: ...h When the freezer door is open for a long time or opens very frequently When the power goes out for a long period of time When larger amounts of hot food are placed into the freezer Turning off the Alarm Press the Freezer button until the alarm stops ringing Failure Detection The appliance can automatically detect problems during the operation NOTE If a problem is detected the appliance may not o...

Page 16: ... and negatively affect other foods stored in the appliance Do not overfill the appliance Cold air can not circulate properly if the appliance is overfilled If you set an excessively low temperature for food it may become frozen Do not set a temperature lower than the required temperature for the food to be stored correctly If there are chill compartments in the appliance do not store vegetables an...

Page 17: ...items are stored Store the foods with higher moisture content at the front of the shelf The shelf height can be adjusted by inserting the shelf in another groove of different height The actual number of shelves will differ from model to model c Bottle Rack 1 Tall bottles can be stored horizontally using the bottle rack CAUTION Do not store short bottles on the bottle rack The items may fall and ca...

Page 18: ...t chill compartment drawer g Movable Egg Tray This is where eggs are stored You can move this egg tray to a desired position except for the top shelf of the fridge or the vegetable drawer h Fridge Door Basket This is where small packages of refrigerated foods drinks and sauce containers are stored i Water Dispenser Tank 1 This is where water is supplied to the dispenser Fill the water tank with po...

Page 19: ...t of foods such as vegetable fruit and so on This function is enabled and disabled in turn each time you press the button for 3 seconds c Freezer Press this button repeatedly to select a desired temperature between 15 C and 23 C The default freezer temperature is 18 C d Express Freeze This function can quickly freeze a large amount of ice or frozen foods Press the Express Freeze button to activate...

Page 20: ... seconds until the function is deactivated NOTE The displayed temperature is the target temperature and not the actual temperature inside the appliance The actual temperature inside the appliance depends on the following factors room temperature the amount of food and how often the doors are opened where the appliance is Set the temperatures by considering these factors The control panel will turn...

Page 21: ...uld not be allowed near the water tank CAUTION Do not apply excessive force or impact when removing or assembling the water tank If water does not come out fill the water tank with potable water NOTE The water tank should be washed before filling it with potable water Icemaker This feature is only available on some models Using the Ice Tray This is where ice is manually produced Fill the ice tray ...

Page 22: ...and Fish mode in the chill compartment as they may freeze due to the lower temperature Using the Fresh Balancer This feature is only available on some models Vegetable compartment can adjust the humidity by moving the knob a b For storing vegetables Recommended c For storing fruit Removing the Crisper Cover 1 Lift the front with one hand and support underneath the cover with the other hand Tilt th...

Page 23: ...place Removing Refitting the Fridge Drawer 1 Remove the contents of the drawer Hold the handle of the drawer and pull it out completely until it stops 2 Lift the drawer up and remove it by pulling it out 3 Refit the drawer in the reverse order of the removal process Shelf Using Folding Shelf This feature is only available on some models Store taller items such as a gallon container or bottles by p...

Page 24: ...emove it by lifting it upward 2 Refit the door basket in the reverse order of the removal process Freezer Drawer Removing Refitting the Freezer Drawer 1 Remove the contents of the drawer Hold the handle of the drawer and pull it out completely until it stops 2 Lift the drawer up and remove it by pulling it out 3 Refit the drawer in the reverse order of the removal process ...

Page 25: ...oo far the signal strength becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact y...

Page 26: ...conds to temporarily turn it off Run the LG ThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Declaration of Conformity Hereby LG Electronics declares that the radio equipment type Refrigerator is in compliance with Directive 2014 53 EU Th...

Page 27: ...the instructions for audible diagnosis provided in the LG ThinQ application Control Panel 1 On the Fridge Door 1 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Press and hold the Freezer button for 3 seconds or longer 3 Open the door and then hold the phone near the speaker hole 4 After t...

Page 28: ...e unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the ...

Page 29: ...eset the circuit breaker on the GFCI If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it awa...

Page 30: ...d models only Fill the water dispenser tank Symptoms Possible Cause Solution There is condensation inside the appliance or on the bottom of the vegetable drawer cover Did you store hot food without cooling it first Cool the hot food first before putting it inside the fridge or freezer Did you leave the appliance door open Although the condensation will disappear soon after you close the appliance ...

Page 31: ...etrates inside the appliance Is the installation environment humid Condensation can appear on the exterior of the appliance if the installation area is too humid or on a humid day such as a rainy day Wipe off any moisture with a dry cloth The side or front of the appliance is warm There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around th...

Page 32: ... that the internal pressure stabilizes The inside lamp in the appliance does not turn on Lamp failure Close the door and re open If the lamp does not turn on please contact the LG Electronics customer information centre Do not attempt removal of the lamp Symptoms Possible Cause Solution The appliance is noisy and generates abnormal sounds Is the appliance installed on a weak floor or improperly le...

Page 33: ...r through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flowing through the cooling system Normal Operation Popping noises Contraction and expansion of the inside walls due to changes in temperature Normal Operation Vibrating If the side or back of the appliance is touching a cabinet or wa...

Page 34: ...s supplied with the appliance valid from 1st March 2021 The model name can be found on the rating label of the appliance Symptoms Possible Cause Solution Your home appliance and smartphone are not connected to the Wi Fi network The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on ...

Page 35: ...35 TROUBLESHOOTING ENGLISH This product contains a light source of energy efficiency class G ...

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