LG GC-B22FTQPL, Owner'S Manual

33

TROUBLESHOOTING

EN

Symptoms

Reason

Solution

There is no 

refrigeration 

or freezing.

Is there a power interruption?

•

Check the power of other appliances.

If the power plug unplugged from the 

outlet?

•

Plug the power plug in the outlet 

properly.

There is poor 

refrigeration 

or freezing.

Is the fridge or freezer temperature 

set to its warmest setting?

•

Set the fridge or freezer temperature 

to 'Medium'.

Is the appliance in direct sunlight, or 

is it near a heat generating object 

such as cooking oven or heater?

•

Check the installation area and 

reinstall it away from heat generating 

objects.

Did you store hot food without 

cooling it first?

•

Cool the hot food first before putting it 

in the fridge or freezer compartment.

Did you put in too much food?

•

Maintain an appropriate space 

between food.

Are the appliance doors completely 

closed?

•

Completely close the door and make 

sure that stored food is not obstructing 

in the door.

Is there enough space around the 

appliance?

•

Adjust the installation position to make 

enough space around the appliance.

The appliance 

contains a 

bad smell.

Is the fridge or freezer temperature 

set to 'Warm'?

•

Set the fridge or freezer temperature 

to 'Medium'.

Did you put in food with a strong 

smell?

•

Store foods with strong smells in a 

sealed containers.

Vegetables or fruit may have spoiled 

in the drawer?

•

Throw away rotten vegetables and 

clean the vegetable drawer. Do not 

store vegetables too long in the 

vegetable drawer.

The inside 

lamp in the 

appliance 

does not turn 

on.

Does the inside lamp in the appliance 

turn off?

•

It is not possible for customers to 

replace the inside lamp in the 

appliance as they are not serviceable. 

If the inside lamp does not turn on, 

please contact the LG Electronics 

customer information centre.

The appliance 

door is not 

closed tightly.

Is the appliance leaning forward?

•

Adjust the front feet to raise the front 

side slightly.

Were the shelves properly 

assembled?

•

Refit the shelves if needed.

Did you close the door with 

excessive force?

•

If you apply too much force or speed 

when closing the door, it may remain 

briefly open before closing. Make sure 

that you do not slam the door closed. 

Close without force.