LG GC-J257CQES, Owner'S Manual

Page 1: ...stallation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71798828 Rev 00_100121 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved global_main book book Page 1 Thursday September 30 2021 5 43 PM ...

Page 2: ...ge and Freezer Door 13 Connecting the Water Line 15 Levelling and Door Alignment 16 Turning on the Power 18 Moving the Appliance for Relocation 18 OPERATION Before Use 19 Product Features 21 Control Panel 25 Ice and Water Dispenser 28 Automatic Icemaker 30 InstaView 32 Door in Door 33 Drawer 33 Shelf 34 Door Basket 35 SMART FUNCTIONS LG ThinQ Application 36 Smart Diagnosis 37 MAINTENANCE Cleaning ...

Page 3: ...TROUBLESHOOTING Before Calling for Service 43 global_main book book Page 3 Thursday September 30 2021 5 43 PM ...

Page 4: ...iance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructions in ...

Page 5: ...gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or portable power supplies at t...

Page 6: ...exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Risk of Fir...

Page 7: ... unplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to the power plug Do not modify ...

Page 8: ...appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time Do not touch the power...

Page 9: ...touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substances ether benzene alcohol chemica...

Page 10: ...ang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets Do not open or close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the...

Page 11: ...sudden temperature changes Do not insert the shelves upside down The shelves may fall To remove frost from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage global_main book book Page 11 Thursday September 30 2021 5 43 PM ...

Page 12: ... range of ambient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Si...

Page 13: ...liance Failure to follow these instructions may result in death fire or electric shock Removing the Freezer Door 1 The water supply line is connected to the top right part in the back of the appliance Hold the water supply connection and gently push the collet a to detach the water supply line Unscrew the cover b 2 Remove the screw from the hinge cover at the top of the appliance Lift the hook loc...

Page 14: ...non scratching surface with the inner side facing up Removing the Fridge Door 1 Disconnect all wire harnesses a NOTE The number of wire harnesses may vary depending on the model 2 Rotate the hinge lever b clockwise Lift the top hinge c free of the hinge lever latch d CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward It is recommended that t...

Page 15: ...r If the refrigerator is installed in an area with low water pressure below 138 kPa you can install a booster pump to compensate for the low pressure If a reverse osmosis water filtration system is connected to your cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 138 kPa to 827 kPa 1 4 8 4 kgf cm WARNING Unplug the appliance before carrying out any work ...

Page 16: ...e purchased if your tap fitting does not match the thread size of the connector provided Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible leaks due to poorly fitted hoses 2 Press and hold the Water Filter button for three seconds The new water filter has been activated 3 Place a cup under the water dispenser to verify th...

Page 17: ...ruction The refrigerator is heavy and should be installed on a rigid and solid surface Some timber flooring may cause levelling difficulties if it flexes excessively Door Alignment for Freezer and Fridge Door If the door of the appliance is not level adjust the difference in the height of appliance door 1 Open the door and use the spanner a to loosen the keeper nut by turning it to the left 2 Use ...

Page 18: ...pliance If you add food before the appliance has cooled completely your food may spoil To turn off the appliance disconnect the power plug from the socket outlet Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shel...

Page 19: ... from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew o...

Page 20: ...as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the food Maximum Freezing Capacity Express Freeze must be switched on for 7 hours before fresh products are placed in the freezer compartmen...

Page 21: ...vailable on some models a Door in Door 1 This is a convenient storage area for frequently used items that require easy access b Door in Door Lever 1 Opens Door in Door c InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to commonly used food items global_main book book Page 21 Thursday September 30 2021 5 43 PM ...

Page 22: ...This feature is only available on some models Door in Door Model InstaView Door in Door Model a LED Lamp The LED lamps inside the appliance light up when you open the door global_main book book Page 22 Thursday September 30 2021 5 43 PM ...

Page 23: ... door baskets with two star section may vary depending on model purchased f Freezer Drawer Stores frozen food for longer storage NOTE The number of freezer drawers with two star section may vary depending on model purchased g Fridge Shelf Stores refrigerated foods and fresh foods Stores the foods with higher moisture content at the front of the shelf The actual number of shelves will differ from m...

Page 24: ... shelf on top of the fridge or the vegetable drawer o Bottom Drawer Cover This is the bottom drawer cover CAUTION Do not store any items at the front of the bottom shelf The items may fall and cause an injury or appliance damage p Craft Icemaker 1 This is where craft ice is automatically produced and stored q Air Filter 1 Reduces odours inside the fridge compartment global_main book book Page 24 T...

Page 25: ...ontrol Panel The actual control panel may differ from model to model Control Panel and Functions 1 This feature is only available on some models Control Panel global_main book book Page 25 Thursday September 30 2021 5 43 PM ...

Page 26: ...anually NOTE This function will momentarily stop each time the Water button is pressed if it is in operation and will resume the function after 1 hour This function runs automatically for 10 minutes every hour without pressing the Self Care button When UV clean function is activated the LED on the dispenser control panel lights up UVnano is a compound word derived from the words UV and its unit na...

Page 27: ... select the 6 ICE mode For clearer ice select the 3 ICE mode To change the Craft Ice mode 1 Press the Craft Ice button and the current mode appears 2 Press the Craft Ice button repeatedly to select a desired Craft Ice mode 3 After 5 seconds of idle time the last mode set will be saved and the display will return to normal l Water Ice Type 1 Select the desired dispenser mode from the buttons on the...

Page 28: ...ntinue to be dispensed If the cup rim is small water may splash out of the glass or miss it completely Use a cup with a rim of over 68 mm in diameter when dispensing water cubed ice or crushed ice When the ice maker produces smaller ice cubes or the cubes become lumped together the amount of water supplied to the ice maker may be low due to insufficient water in the water tank If ice is not used f...

Page 29: ...ttle filtered or clean filtered water up to the reference line indicated inside the water dispenser tank Total capacity 4 ℓ 4 After filling with water close the cover or cap of the water dispenser tank 5 Refit the water dispenser tank on the fridge shelf WARNING Fill with potable water only into icemaker or dispenser water tank Do not fill the water tank with drinks other than water or fill with h...

Page 30: ...be separated easily In such a case empty the ice bin and allow fresh ice to be made CAUTION It is normal for milky or cloudy water to be dispensed after replacing the water filter This air in the water will clear eventually and is safe to drink The first ice and water dispensed may include particles or odour from the water supply line or the water tank If discolored ice is dispensed check the wate...

Page 31: ... less than 20 psi 138 kPa or a reverse osmosis system is used the shape of the ice may vary The ice may look cloudy depending on the water quality in the installation location and the operating conditions Throw away any shards of ice you may find in the ice bin as they may stick to the ice stored in the ice bin After a short term power outage it will take longer to make the first batch of ice and ...

Page 32: ...aker On Off To turn the automatic icemaker On Off press and hold the Ice On Off button on the control panel for three seconds Normal Sounds You May Hear Keeping the power turned on to the icemaker before the water line is connected can damage the icemaker The icemaker water valve buzzes as the icemaker fills with water If the Ice On Off button is set to On it will buzz even if it has not yet been ...

Page 33: ...oth with lukewarm water or a glass cleaner Do not spray glass cleaner directly at the glass door Door in Door This feature is only available on some models Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens There is plenty of storage space inside the door in door and its surrounding baskets allowing you to store food in an organized manner CAUTION ...

Page 34: ...e drawers Shelf CAUTION Glass shelves are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Removing Refitting the Shelf 1 Tilt up the front of the shelf and then lift the shelf straight up 2 Pull the shelf out 3 Mount them in the reverse order of the removal process CAUTION ...

Page 35: ...Removing Refitting the Door Basket 1 Hold both edges of the basket and remove it by lifting it upward 2 Refit the door baskets in the reverse order of the removal process global_main book book Page 35 Thursday September 30 2021 5 43 PM ...

Page 36: ...eak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or ref...

Page 37: ... the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that have the obligations to disclose source code that is contained in this product and to access all referred license terms copyright notices and other relevant documents please visit https opensource lge com LG ...

Page 38: ...the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Freezer button for three seconds or longer while holding your phone to the speaker until the data transfer is complete 4 After the data transfer is complete the diagnosis will be displayed in the appli...

Page 39: ... and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface staining and tarnishing Cleaning the Interior When removing a shelf or drawer from inside the appliance remove all stored f...

Page 40: ...laced every 6 months at the rated capacity or if a noticeable reduction in flow rate occurs Where a backflow prevention device is installed on a water system a device for controlling pressure due to thermal expansion must be installed Ensure all tubing and fittings are secure and free of leaks NOTE While the testing was performed under standard laboratory conditions actual performance may vary It ...

Page 41: ...s no longer visible 5 Press and hold the Water Filter button for three seconds That resets the Replacement Filter icon The new water filter has been activated 6 Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system CAUTION Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result i...

Page 42: ...4 Dry the deodorizer by using a hair dryer or by leaving it in the sunlight A natural palm wood powder is used for the deodorizer to increase deodorizing performance Even if it falls off it is not harmful Wipe it off with a towel or cloth CAUTION Do not wash the deodorizer with water global_main book book Page 42 Thursday September 30 2021 5 43 PM ...

Page 43: ...in the automatic icemaker Please wait Did you set the ice maker switch or the automatic icemaker button on the control panel to ON Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperat...

Page 44: ... Water tastes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according t...

Page 45: ...pliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you put in too much food Maintain an appropriate space between food Are the appliance doors c...

Page 46: ...idge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door frequently or is the appliance door im...

Page 47: ...ly too much force or speed when closing the door it may remain briefly open before closing Make sure that you do not slam the door closed Close the door gently It is difficult to open the appliance door Did you open the door right after you closed it If you try to open the appliance door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Tr...

Page 48: ...ses Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was moved while operating Normal operation ...

Page 49: ...e and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the rou...

Page 50: ...Memo global_main book book Page 50 Thursday September 30 2021 5 43 PM ...

Page 51: ...Memo global_main book book Page 51 Thursday September 30 2021 5 43 PM ...

Page 52: ...global_main book book Page 50 Thursday September 30 2021 5 43 PM ...