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32

TROUBLESHOOTING

EN

Symptoms

Reason

Solution

There is no 

refrigeration or 

freezing.

Is there a power 

interruption?

 

Check the power of other appliances.

If the power plug 

unplugged from the 

outlet?

 

Plug the power plug in the outlet properly.

There is poor 

refrigeration or 

freezing.

Is the fridge or freezer 

temperature set to its 

warmest setting?

 

Set the fridge or freezer temperature to 

'Medium'.

Is the appliance in direct 

sunlight, or is it near a 

heat generating object 

such as cooking oven or 

heater?

 

Check the installation area and reinstall it away 

from heat generating objects.

Did you store hot food 

without cooling it first?

 

Cool the hot food first before putting it in the 

fridge or freezer compartment.

Did you put in too much 

food?

 

Maintain an appropriate space between food.

Are the appliance doors 

completely closed?

 

Completely close the door and make sure that 

stored food is not obstructing in the door.

Is there enough space 

around the appliance?

 

Adjust the installation position to make enough 

space around the appliance.

The appliance 

contains a bad 

smell.

Is the fridge or freezer 

temperature set to 

'Warm'?

 

Set the fridge or freezer temperature to 

'Medium'.

Did you put in food with a 

strong smell?

 

Store foods with strong smells in a sealed 

containers.

Vegetables or fruit may 

have spoiled in the 

drawer?

 

Throw away rotten vegetables and clean the 

vegetable drawer. Do not store vegetables too 

long in the vegetable drawer.

The inside lamp 

in the appliance 

does not turn on.

Does the inside lamp in 

the appliance turn off?

 

It is hard for customers to replace the inside 

lamp in the appliance as they are not 

serviceable. If the inside lamp does not turn 

on, please contact the LG Electronics customer 

information centre.

Summary of Contents for GMB714PZXV

Page 1: ...NUAL FRIDGE FREEZER Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times EN ENGLISH MFL68680478 Rev 00_101017 Copyright 2017 LG Electronics Inc All Rights Reserved ...

Page 2: ...rt 14 Notes for Installation 14 Dimensions and Clearances 15 Ambient Temperature 15 Removing the Doors and Drawer 16 Refitting the Doors and Drawer 17 Leveling and Door Alignment 18 OPERATION 19 Parts and Functions 19 Notes for Operation 22 Using Control Panel 24 Vegetable Drawer 26 Glide N Serve 26 Automatic Icemaker 27 SMART FUNCTIONS 28 Using Smart Diagnosis 28 MAINTENANCE 29 Notes for Cleaning...

Page 3: ...he instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons including children with reduced physical sensory or menta...

Page 4: ...cket outlet is properly grounded and that the earth pin on the power cord is not damaged or removed from the power plug For more details on grounding inquire at an LG Electronics customer information centre This appliance is equipped with a power cord having an equipment grounding conductor and a grounding power plug The power plug must be plugged into an appropriate socket outlet that is installe...

Page 5: ... not to point the power plug up or let the appliance lean against the power plug Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatures below freezing Do not place the appliance in direct ...

Page 6: ...ance disconnect power plug and contact an LG Electronics customer information centre Do not place hands or metallic objects inside the area emitting the cold air cover or heat releasing grille on the back Do not apply excessive force or impact to the back cover of the appliance Do not put animals such as pets into the appliance Be careful of nearby children when you open or close the appliance doo...

Page 7: ...ontact an LG Electronics customer information centre if you detect a strange sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Maintenance Disconnect the power cord before cleaning the appliance or replacing the inside lamp where fitted Securely plug the power plug in the socket outlet after completely removing any moisture and dust N...

Page 8: ...gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use electrical appliances inside the food ...

Page 9: ...ble gas air mixture if a leak in the refrigerating circuit occurs the size of the room in which the appliance is used should correspond to the amount of refrigerant used The room must be 1 m in size for every 8 g of R600a refrigerant inside the appliance The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance Never start up an appliance show...

Page 10: ...ted drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with wet hands as this may result in injury Do not place heavy objects on top of the door in door Do not use the door in door as a chopping board and ensure ...

Page 11: ...posed to sudden temperature changes Never eat frozen foods immediately after they have been taken out in the freezer compartment Do not insert your hands into the mechanical part of the automatic icemaker such as the ice bin or the ice dispenser Do not use a thin crystal cup or chinaware when dispensing Do not remove the cover of the automatic icemaker Touching any mechanical part of the automatic...

Page 12: ...ectronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that ca...

Page 13: ...13 INSTALLATION EN Compartments Spanner Owner s Manual The appearance or components of the appliance may differ from model to model ...

Page 14: ...d back on again Notes for Installation Install the appliance on a solid and flat area If the appliance is installed on an uneven floor it can cause vibration and noise causing the appliance to fall resulting in injury It could also cause the doors not to close correctly and introduce moisture inside the unit during operation If the appliance front or rear is not level adjust the front feet so that...

Page 15: ...te within a limited range of ambient temperatures depending on the climate zone Do not use the appliance at a temperature exceeding the limit The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Climate Class Ambient Temperature Range ºC SN Extended Temperate 1...

Page 16: ...for the appliance to pass through remove the appliance doors and pass the appliance laterally Both Fridge Doors 1 Open the door Remove the top hinge cover screw and the hinge cover Hinge cover 2 Disconnect all the wire harnesses 3 Rotate hinge lever counterclockwise Lift the top hinge free of the hinge lever latch Hinge lever latch Hinge lever 4 Lift the door from the middle hinge pin and remove t...

Page 17: ...t both ends 5 Grip both sides of the door and pull it up to remove it from the rails 6 Hold both rails and push them in simultaneously CAUTION Be careful of sharp hinges on both sides of the drawer Do not sit or stand on the freezer drawer NOTE When you lay the drawer down be careful not to damage the floor Refitting the Doors and Drawer Mount them in the reverse sequence of removal after the appl...

Page 18: ... open endwrench will suffice Do not over tighten 2 Open both doors and check to make sure that they close easily If the doors do not close easily tilt the appliance slightly more to the rear by turning both leveling legs to the left It may take several more turns and be sure to turn both leveling legs the same amount Door Alignment Both the left and right fridge doors have an adjustable nut locate...

Page 19: ...19 OPERATION EN Parts and Functions 1 2 Fridge Fresh food compartment Freezer Frozen food compartment The appearance or components of the appliance may differ from model to model 1 2 ...

Page 20: ...en the appliance operates abnormally or a failure occurs Adjustable Fridge Shelf Shelves are adjustable to meet individual storage needs Vegetable Drawer This is where fruits and vegetables are stored to remain fresh for as long as possible Glide N Serve Store food items at a different temperaturethan the regular fridge area Fixed Door Bin Store chilled food or drinks Dairy Bin Store dairy product...

Page 21: ...rge amount of ice is needed transfer the ice in the in door ice bin to an ice storage bin in the freezer Pullout Drawer Provide extra storage within the freezer compartment Big drawer and Divider Provide storage for large food items CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the appliance door mullion is always folded in 10 11 12 13 ...

Page 22: ...rom growing in the appliance Suggestion for Energy Saving Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or frost When storing food in the freezer compartment set the freezer temperature lower than the temperature indicated on the appliance Do not set the...

Page 23: ...placed inside the internal temperature of the appliance can increase and negatively affect other foods stored in the appliance If you set an excessively low temperature for food it may become frozen Do not set a temperature lower than the required temperature for the food to be stored correctly Always keep the appliance clean If there are chill compartments in the appliance do not store vegetables...

Page 24: ...freezer target temperature Fridge Temperature This sets the fridge target temperature Express Freeze This sets Express Freeze functions Door Alarm This sets the alarm sound which is activated when the appliance door is opened 1 2 3 4 The actual control panel may differ from model to model ...

Page 25: ...dge 3 C Freezer 18 C The temperature can be adjusted Fridge from 1 C to 8 C Freezer from 13 C to 21 C The actual inner temperature varies depending on the food status as the indicated setting temperature is a target temperature not actual temperature within the appliance NOTE The default temperature setting may vary depending on the appliance Wait until two or three hours have passed after connect...

Page 26: ...etables keeps moist air in the crisper for best storage of fresh leafy vegetables CAUTION The glass shelf over the crisper may not be firmly secured Be careful when tilting Glide N Serve The Glide N Serve provides storage space with available temperature This drawer can be used for large party trays deliitems or beverages this drawer should not be used for vegetables as they will freeze Set the co...

Page 27: ...urn off the automatic icemaker set the icemaker switch to OFF O To turn on the automatic icemaker set the switch to ON I Automatic Shut off Arm Power Switch Keeping the power turned on to the icemaker before the water line is connected can damage the icemaker The icemaker water valve will buzz as the icemaker fills with water If the power switch is in the ON I position it will buzz even if it has ...

Page 28: ...ge temperature display part 3 After the data transfer is complete the service agent will explain the result of the Smart Diagnosis NOTE Position the phone so that its microphone is aligned with the speaker hole The Smart Diagnosis sound is generated after pressing the Fridge button for three seconds Hold the phone to the upper right speaker hole and wait while the data is transmitted Do not take t...

Page 29: ...e clean Blocked air vents can cause fire or appliance damage Waxing external painted metal surfaces helps provide rust protection Do not wax plastic parts Wax painted metal surfaces at least twice a year using appliance wax or auto paste wax Apply wax with a clean soft cloth For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh ...

Page 30: ...hooks into the slots at the desired height Then lower the front of the shelf so that the hooks drop into the slots CAUTION Make sure that shelves are level from one side to the other Failure to do so may result in the shelf falling or food spilling Cleaning the Vegetable Drawer Removing the Vegetable Drawer 1 Fully open the fridge door 2 Lift and pull the front of the fresh vegetable drawer box un...

Page 31: ...before removing them 2 Tilt the cover slightly and support it with one hand while pulling it out 3 Open the convertible pantry and lift the front side of the vegetable drawer box with both hands 4 Slide one hand under the vegetable drawer box and tilt the box up slightly to remove it Refitting the Vegetable Drawer Mount them in the reverse order of the removal process ...

Page 32: ...e space between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Medium...

Page 33: ...Once the door baskets are filled the doors may become misaligned preventing the door mullion or the Auto Open Door function from working properly Extend both front leveling legs fully so they are in firm contact with the floor Follow the instruction in the Door Alignment section to raise the left appliance door until the door mullion is once again working properly Adjust the right appliance door s...

Page 34: ...ure with a dry cloth The appliance is noisy and generates abnormal sounds Is the appliance installed on a weak floor or improperly leveled Install the appliance on a solid and flat area Does the rear of the appliance touch the wall Adjust the installation position to allow enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the ...

Page 35: ... be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the appliance door frequently If you open the appliance door frequently cold air will escape lowering the speed of ice production Do not open and close the appliance door frequently Is the appliance door completely closed If the appliance door is not completely...

Page 36: ...filter is used the purification performance may decline It is recommended to replace the filter according to the filter replacement period Have you flushed out the filter properly in the initial stage after installing it When you install or replace the filter for the first time you need to remove air and activated carbon residue from inside the filter Use the appliance after dispensing and dischar...

Page 37: ...r three minutes turn the power to the appliance off and then on again Whooshing nosies Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling nosies Appliance flowing through the cooling system Normal Operation Popping nosies Contraction and expansion of the inside wa...

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