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Troubleshooting
This chapter lists some problems you might encounter when using your tablet. Some
problems require you to call your service provider, but most are easy to fix yourself.
Expected
problems
Possible causes
Possible corrective measures
No applications
can be set
Not supported by service
provider or registration
required.
Contact your service provider.
Charging error
Battery is not charged.
Charge battery.
Outside temperature is too
hot or cold.
Make sure tablet is charging at a
normal temperature.
Contact problem
Check the charger and its
connection to the tablet.
No voltage
Plug the charger into a different
socket.
Charger defective
Replace the charger.
Wrong charger
Use only original accessories.
Impossible to
send photos
Memory full
Delete some images from your
tablet.
Files do not
open
Unsupported file format
Check the supported file formats.
No sound
Vibration mode
Check the settings status in the
sound menu to make sure you are
not in vibration or silent mode.
Troubleshooting
