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38

EN

Symptoms

Reason

Solution

The appliance door is 

not closed tightly.

Is the appliance leaning 

forward?

 

Adjust the front feet to raise the front 

side slightly.

Were the shelves properly 

assembled?

 

Refit the shelves if needed.

Did you close the door with 

excessive force?

 

If you apply too much force or speed 

when closing the door, it may remain 

briefly open before closing. Make 

sure that you do not slam the door 

closed. Close without force.

It is difficult to open 

the appliance door.

Did you open the door right 

after you closed it?

 

If you try to open the appliance door 

within one minute after you closed it, 

you may have difficulties because of 

the pressure inside the appliance. 

Try to open the appliance door again 

in a few minutes so that the internal 

pressure stabilizes.

There is condensation 

inside the appliance 

or on the bottom of 

the vegetable drawer 

cover.

Did you store hot food without 

cooling it first?

 

Cool the hot food first before putting 

it in the fridge or freezer 

compartment.

Did you leave the appliance 

door open?

 

Although the condensation will 

disappear soon after you close the 

appliance door, you can wipe it with 

a dry cloth.

Do you open and close the 

appliance door too frequently?

 

Condensation can form due to the 

temperature difference from the 

outside. Wipe out the dampness with 

a dry cloth.

Did you put warm or moist 

food inside without sealing it 

in a container?

 

Store food in a covered or sealed 

container.

Frosts has formed in 

the freezer 

compartment.

Doors may not be closed 

properly?

 

Check if the food item inside the 

appliance is blocking the door and 

make sure that the door is tightly 

closed.

Did you store hot food without 

cooling it first?

 

Cool the hot food first before putting 

it in the fridge or freezer 

compartment.

Summary of Contents for GR-J337CSBL

Page 1: ... FREEZER Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times MFL69845305 Rev 00_053017 Copyright 2017 LG Electronics Inc All Rights Reserved EN ENGLISH FR FRANÇAIS AR العربية ...

Page 2: ...Door 15 Connecting the Water Line For Plumbed models Only 17 OPERATION 19 Parts and Functions 19 Notes for Operation 23 Using Control Panel 25 Water and Ice Dispenser 27 Automatic Icemaker 28 Door in Door Optional 30 Fresh Vegetable Drawer Optional 31 Other Functions 31 SMART FUNCTIONS 32 Using LG SmartThinQ Application 32 Using Smart Diagnosis 33 MAINTENANCE 34 Notes for Cleaning 34 Cleaning the ...

Page 3: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 4: ... ordinances If the power cord is damaged or the hole of the socket outlet is loose do not use the power cord and contact an authorized service centre Do not plug the appliance into a multi socket adapter which does not have a power cable mounted Do not modify or extend the power cable Avoid using any extension cords or double adaptor The appliance should be connected to a dedicated power line whic...

Page 5: ...rom heating appliances such as stoves or heaters Be careful not to expose the rear of the appliance when installing Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Do not connect a plug adapter or other accessories to the power plug Operation Do not use the appl...

Page 6: ...pliance door The door may bump the child and cause injury Avoid the danger of children getting trapped inside the appliance A child trapped inside the appliance can cause suffocation Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such candles lamps etc or heating devices such as stoves heaters etc on the appliance If there is a gas leak...

Page 7: ...ing any moisture and dust Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the socket outlet Do not spray water or inflammable substances toothpaste alcohol thinner benzene flammable liquid abrasive etc over the interior or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough ...

Page 8: ...ction Do not use electrical appliances inside the food storage compartments of the appliance unless they are of the type recommended by the manufacturer The refrigerant and insulation blowing gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them This appliance contains a small amount of isobutane refrigeran...

Page 9: ... inside the appliance Never start up an appliance showing any signs of damage If in doubt consult your dealer This appliance is intended to be used in household and similar applications only It should not be used for commercial or catering purposes or in any mobile application such as a caravan or boat Do not store explosive substances such as aerosol cans with a flammable propellant in this appli...

Page 10: ...door as a chopping board and ensure it is not scratched by a sharp tool as this may cause appliance damage Do not hang from the appliance door storage room shelf or fridge door in door or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets The basket may break or your hand may bump into the surrounding structure causing injury Keep f...

Page 11: ...nical part of the automatic icemaker It may result in injury Make sure not to get a hand or foot stuck upon opening or closing the appliance door Do not open the door of the appliance with the door in door open or do not open the door in door while the door of the appliance is open The door in door may be struck by the edge of the appliance and damaged Maintenance Do not insert the shelves upside ...

Page 12: ...12 INSTALLATION EN Compartments Movable Egg Box Optional Freezer Basket Owner s Manual Spanner Ring Sheet The appearance or components of the appliance may differ from model to model ...

Page 13: ...n again Notes for Installation Install the appliance on a solid and flat area If the appliance is installed on an uneven floor it can cause vibration and noise causing the appliance to fall resulting in injury It could also cause the doors not to close correctly and introduce moisture inside the unit during operation If the appliance front or rear is not level adjust the front feet so that it can ...

Page 14: ...ith your fingers and pull them out so that the hoses can then be carefully removed by following the instructions in step 2 2 While pressing the collet part of the tube connector remove the connected water tube Tube connector Collet Water tube For both freezer and fridge 3 Remove the screw of the hinge cover on top of the appliance by rotating it counterclockwise 4 While pressing 1 hook of the link...

Page 15: ...refitted Not straight Damaged Stretched Refitting the Door Mount them in the reverse sequence of removal after the appliance is passed through the access door Adjusting the Height of the Door If the door of the appliance is not level adjust the difference in the height of appliance door using the following method NOTE Because the hinge pin may falll out do not adjust the height of the appliance do...

Page 16: ...om of the lower hinge 2 Insert the appropriate number of ring sheets between the lower hinge and the lower bracket Total number of ring sheets 2 Ring sheet Lower hinge Lower bracket 3 Resecure the bracket screw after fitting the ring sheets before refitting the door When the door is refitted steps 1 2 and 3 of adjusting the height of the door can then be repeated CAUTION When tilting the appliance...

Page 17: ...g can cause damage to appliance parts and can lead to water leakage or flooding Connecting the water line must only be installed by a qualified plumber and in accordance with local legislation and regulations governing water quality NOTE This water line installation is not covered by the appliance warranty Connecting to the Appliance 1 Unscrew the metal threaded collar nut at the back of the appli...

Page 18: ... position under the pull up collar 3 Repeat on the other end of the filter using the remainder of the water tube Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible leaks due to poorly fitted hoses 2 Press and hold the Water Filter button for three seconds That resets the Replacement Filter icon The new water filter has bee...

Page 19: ...Door in Door is a double layered door system It can be opened individually or together with the main door You can conveniently locate and access your favourite snacks or food items Door in Door Lever Optional This lever opens Door in Door The appearance or components of the appliance may differ from model to model 1 2 3 ...

Page 20: ...d for a long period of time within these baskets LED Lamp The LED lamps inside the appliance light up when you open the door Freezer Shelf Optional This is where frozen foods such as the meat fish and ice cream can be stored Freezer Drawer Optional This is for long term storage of frozen items NOTE The 2 star section basket or drawer can be used to store ice and food from 12 C to 18 C for short pe...

Page 21: ...erated foods and other items are stored The shelf height can be adjusted by inserting the shelf in another groove of different height Store the foods with higher moisture content at the front of the shelf The actual number of shelves will differ from model to model Temperature Sensor This sensor senses the temperature of the fridge compartment Maintain the distance between the sensor and food to a...

Page 22: ... which are taken out frequently such as beverages and snacks are stored Fridge Door Basket This is where small packages of refrigerated foods drinks and sauce containers are stored Movable Egg Box Optional This is where eggs are stored You can move it to and use it at a desired position as needed However do not use it as the ice bin or place it on the shelf on top of the fridge or the vegetable dr...

Page 23: ... cm from the sensor Please note that a temperature rise after defrosting has a permissible range in the appliance specifications If you wish to minimise the impact this may have on the food storage due to a temperature rise seal or wrap the stored food in several layers Storing Foods Effectively Store frozen food or refrigerated food inside sealed containers Check the expiration date and label sto...

Page 24: ... baskets drawers and shelves Maximum Storage To get better air circulation insert all drawers If large quantities of food are to be stored all the freezer drawers shall be taken out of the appliance except the bottom one and the food shall be stacked directly on the freezer shelves are freezer compartment NOTE To remove the drawers first pick the food out of drawers Then use the handle of drawers ...

Page 25: ...This locks the buttons on the control panel Water Dispenser This sets the function of Cubed ice Water Crushed ice 1 2 3 4 5 Hygiene Fresh This sets the Hygiene Fresh function Replacement Filter Optional This shows the replacement period of the water filter automatically plumbed models only Wi Fi This sets the refrigerator to connect to your home s Wi Fi network 6 7 8 The actual control panel may d...

Page 26: ... the appliance NOTE The default temperature setting may vary depending on the appliance Wait until two or three hours have passed after connecting the appliance to the outlet before storing food in the appliance The appliance can automatically detect problems during the operation If a problem is detected the appliance does not operate and an error code is displayed even when any button is pressed ...

Page 27: ...erator s network connection The icon illuminates when the refrigerator is connected to the Wi Fi network Press and hold the Wi Fi button for 3 seconds to connect to the network The icon blinks while the connection is being made then turns on once the connection is successfully made Water and Ice Dispenser You can dispense cubed ice water and crushed ice by pressing the respective button for the de...

Page 28: ...s at a time 50 60 pieces within a 24hr period if conditions are favorable This amount may vary according to the environment ambient temperature around the appliance frequency of the door being opened amount of food stored in the appliance etc If the ice bin is completely filled with ice ice production will stop Sound of ice dropping into the ice bin is normal The icemaker produces ice normally whe...

Page 29: ...g the ice bin and clearing the passage with a rubber spatula Dispensing cubed ice periodically can also help prevent frost buildup If discolored ice is dispensed check the water tank and the water supply for a possible source If the problem continues contact the LG Electronics customer information centre Do not use the ice or water until the problem is corrected Never use thin crystal glass or cro...

Page 30: ... the case from inside the door in door with both hands and remove it by lifting it upward Refitting the Door in Door Case Mount them in the reverse order of the removal process Removing the Baskets from the Door in Door 1 Hold both edges of the basket and remove it by lifting it upward 2 Lift the fixed basket up as shown in 1 and remove it by pulling it out as shown in 2 Refitting the Baskets to t...

Page 31: ...m The alarm sounds 3 times in a 30 seconds interval if the door fridge compartment freezer compartment door in door is left open or not completely closed for one minute Contact an LG Electronics customer information centre if the alarm sound continues even after closing the door Failure Detection The appliance can automatically detect problems during the operation If a problem is detected the appl...

Page 32: ...nect or may be interrupted because of the home network environment The network connection may not work properly depending on the internet service provider The surrounding wireless environment can make the wireless network service run slowly The application is subject to change for appliance improvement purposes without notice to users Functions may vary by model Open Source Software Notice Informa...

Page 33: ...the data transfer is complete the service agent will explain the result of the Smart Diagnosis NOTE Position the phone so that its microphone is aligned with the speaker hole The Smart Diagnosis sound is generated after around three seconds Do not take the phone off the speaker hole while the data is transmitted Hold the phone to the upper right speaker hole and wait while the data is transmitted ...

Page 34: ...e clean Blocked air vents can cause fire or appliance damage Waxing external painted metal surfaces helps provide rust protection Do not wax plastic parts Wax painted metal surfaces at least twice a year using appliance wax or auto paste wax Apply wax with a clean soft cloth For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh ...

Page 35: ...ontents of the drawer Hold the handle of the vegetable drawer and pull it out completely until it outward gently until it stops 2 Lift the vegetable drawer up and remove it by pulling it out Refitting the Vegetable Drawer 1 If the vegetable drawer has a cover lift it 2 Insert the bottom of the vegetable drawer into its original position and gently push it back in while lowering it CAUTION Please n...

Page 36: ...ated on the Replacement Filter icon or at least every 6 months To give you preparation time to get a new filter the light will come on just before the capacity of the current filter runs out Changing the filter on time provides you with the fresh and clean water from the appliance 1 Unplug the appliance 2 Turn off the water supply to the appliance 3 Remove the disposalbe water filter 4 Install the...

Page 37: ...e space between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Medium...

Page 38: ... There is condensation inside the appliance or on the bottom of the vegetable drawer cover Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you leave the appliance door open Although the condensation will disappear soon after you close the appliance door you can wipe it with a dry cloth Do you open and close the appl...

Page 39: ...led Install the appliance on a solid and flat area Does the rear of the appliance touch the wall Adjust the installation position to allow enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the appliance Is there an object on top of the appliance Remove the object on top of the appliance The side or front of the appliance is wa...

Page 40: ... ON for the automatic icemaker button on the control panel For more details on how to use visit LG electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the appliance d...

Page 41: ...tes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filt...

Page 42: ...linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flo...

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