LG GR-J720XDID, Owner'S Manual

Page 1: ... carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71667908 Rev 02_020521 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...stallation 11 Removing the Fridge and Freezer Door 12 Connecting the Water Line 14 Levelling and Door Alignment 15 Turning on the Power 17 Moving the Appliance for Relocation 18 OPERATION Before Use 19 Product Features 21 Control Panel 25 Ice and Water Dispenser 27 Automatic Icemaker 28 InstaView 30 Door in Door 31 Extra Space 32 Drawer 32 Shelf 34 Door Basket 34 SMART FUNCTIONS LG ThinQ Applicati...

Page 3: ...TROUBLESHOOTING Before Calling for Service 41 ...

Page 4: ...owing Technical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully...

Page 5: ...rigerant and insulation blowing gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets...

Page 6: ...rasive etc over the interior or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in ...

Page 7: ...e in a place where it is easy to unplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories ...

Page 8: ...liance Operation Do not use the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long perio...

Page 9: ... propane natural gas etc do not touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substanc...

Page 10: ...oor baskets Do not open or close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the power cable or water hose Never eat frozen foods immediately after they have been taken out in the freezer compartment Make sure not to get a hand or foot ...

Page 11: ...in a limited range of ambient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC ...

Page 12: ...ese instructions may result in death fire or electric shock Removing the Hinge Cover Remove the screws from the hinge cover at the top of the appliance Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver Removing the Left Fridge Door 1 The water supply line is connected to the top right part at the back of the appliance Hold the water supply ...

Page 13: ...1 Disconnect all wire harnesses a NOTE The number of wire harnesses may vary depending on the model 2 Rotate the hinge lever b clockwise Lift the top hinge c free of the hinge lever latch d CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward It is recommended that two or more people carry out the door removal and refitting 3 Lift the right fr...

Page 14: ... Line This section is applied only to models with plumbed water or ice dispenser Water Supply Requirements A cold water supply with water pressure between 138 kPa and 827 kPa 1 4 8 4 kgf cm is required to operate the water dispenser If the refrigerator is installed in an area with low water pressure below 138 kPa you can install a booster pump to compensate for the low pressure If a reverse osmosi...

Page 15: ...ector is pushed onto the pipe 2 Ensure that the rubber washer is fitted to the inside of the tap connector before screwing it onto the tap A separate connector or adaptor may need to be purchased if your tap fitting does not match the thread size of the connector provided Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible ...

Page 16: ... lean even when the front legs are turned all the way Use the spanner a to adjust the height by turning the levelling leg to the left to raise it or to the right to lower it Door Alignment for Freezer Door If the door of the appliance is not level adjust the difference in the height of appliance door 1 Open the door and use the spanner a to loosen the keeper nut by turning it to the left 2 Use the...

Page 17: ... Alignment for Left Fridge Door Open the fridge door and use the spanner c to rotate the door hinge bolt Door Alignment for Right Fridge Door Standard Door Model Open the fridge door and use the spanner c to rotate the door hinge bolt Door Alignment for Right Fridge Door Door in Door Model Adjust the left fridge door first If the door is too low lift the right door up and use a pair of long nose p...

Page 18: ...ve all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than two people carefully When transporting the appliance over a long distance keep the appliance upright 5 After insta...

Page 19: ...f the power the repair technician from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has...

Page 20: ...oisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the food Maximum Freezing Capacity Express Freeze function will allow the freezer to reach its max...

Page 21: ...This feature is only available on some models a Control Panel Sets the fridge temperature and freezer temperature the water filter condition and the dispenser mode b InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to frequently used food items c Door in Door Lever 1 Opens the Door in Door ...

Page 22: ...22 OPERATION Interior Two Star a 1 This feature is only available on some models Standard Door Model Door in Door Model ...

Page 23: ...drinks and sauce containers e Door Mullion Prevents the cold air of the fridge from leaking CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the refrigerator door mullion is always folded in f Dairy Basket Stores dairy foods such as butter and cheese g Fridge Shelf Stores refrigerated foods and fresh foods Stores the foods with higher moisture co...

Page 24: ...1 Stores small food items such as cheese and ham l LED Lamp The LED lamp on the bottom of the fridge door lights up when you open the freezer door m Freezer Door Basket Stores small packages of frozen food Do not store ice cream or food which will be stored for a long period of time n Freezer Tray Stores small packaged frozen food or frequently used foods The sliding trays allow easy access and co...

Page 25: ...nitial setup of the LG ThinQ application c Freezer Press this button repeatedly to select a desired temperature between 23 C and 15 C The default freezer temperature is 18 C d Fridge Press this button repeatedly to select a desired temperature between 1 C and 7 C The default fridge temperature is 3 C NOTE The actual inner temperature varies depending on the food status as the indicated setting tem...

Page 26: ... Jewish Sabbath and holidays i Water Ice Type Select a desired dispenser mode from the buttons on the control panel Press the dispenser switch with a glass or other container to dispense cubed ice water or crushed ice Using the Shabbath Mode To turn Shabbath mode on touch the display to activate it then press and hold the Shabbath button for 3 seconds until sb appears in the display To turn Shabba...

Page 27: ...in crystal cup or chinaware when dispensing water or ice NOTE If you open the freezer door while water is being dispensed the water dispensing will stop If you open the fridge door while water cubed ice or crushed ice is being dispensed dispensing will be paused When you close the door the selected item will continue to be dispensed If the cup rim is small water may splash out of the glass or miss...

Page 28: ...ly and is safe to drink The first ice and water dispensed may include particles or odour from the water supply line or the water tank If discolored ice is dispensed check the water tank and the water supply for a possible source If the problem continues contact the LG Electronics customer information centre Do not use the ice or water until the problem is corrected Do not touch the ice outlet or t...

Page 29: ...UTION Do not touch the automatic icemaker s mechanical parts with your hand or any mechanical implement Doing so may cause serious injury or damage to the appliance Do not disassemble repair or alter the automatic icemaker These tasks should only be done by a service technician Caution should be taken as the automatic icemaker operates continuously after the freezer door is opened when the automat...

Page 30: ...tems like beverages and snacks without opening the fridge door 1 Knock twice on the glass to turn the LED light inside the Door in Door on or off 2 The LED light turns off automatically after ten seconds CAUTION Do not open the door of the appliance with the door in door open or do not open the door in door while the door of the appliance is open The door in door may be struck by the edge of the a...

Page 31: ... and damaged Using the Moving Basket Adjusting the moving basket allows taller food items to be stored more conveniently 1 To raise the moving basket hold the basket in the centre and push the basket up until it clicks into place 2 To lower the moving basket press up to release the levers at the side of the basket and lower the basket until it clicks into place CAUTION To avoid personal injury or ...

Page 32: ...you want to keep especially cold It is also a handy place to defrost meat NOTE Be careful when handling and storing larger eggs They can break if the drawer is pushed in or pulled out while the cover is not completely closed Items can also freeze in the Extra Space compartments if the fridge compartment set temperatures are too cold Drawer CAUTION Always empty the drawers before removing them and ...

Page 33: ...er in the reverse order of the removal process Using the Freezer Drawer The sliding freezer drawers allow easy access and convenience of use Use the upper compartment to store packaged frozen foods and frequently used foods Use the lower compartment for larger frozen foods and items stored for longer periods Removing Refitting the Freezer Drawer 1 Open both freezer doors completely Pull out the fr...

Page 34: ...g the Shelf 1 Tilt up the front of the shelf and then lift the shelf straight up 2 Pull the shelf out 3 Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height 4 Lower the front of the shelf so that the hooks drop into the slots CAUTION Glass shelves are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shel...

Page 35: ...er is too far the signal strength becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your In...

Page 36: ...onds to temporarily turn it off Run the LG ThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The f icon will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product pleas...

Page 37: ...ication and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Fr...

Page 38: ...the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain T...

Page 39: ...laced every 6 months at the rated capacity or if a noticeable reduction in flow rate occurs Where a backflow prevention device is installed on a water system a device for controlling pressure due to thermal expansion must be installed Ensure all tubing and fittings are secure and free of leaks NOTE While the testing was performed under standard laboratory conditions actual performance may vary It ...

Page 40: ...ed air and contaminants from the system CAUTION Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage NOTE Application Guidelines Water Supply Parameters Service Flow 1 9 lpm Water Supply Community or Private Well Potable Water Water Pressure 138 827 kPa Water Temperature 0 6 37 8 C Capacity 757 litres...

Page 41: ...ly 24 hours to produce more ice in the automatic icemaker Please wait Did you set the ice maker switch or the automatic icemaker button on the control panel to ON Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment ...

Page 42: ...rdless of the life of the filter Water tastes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended t...

Page 43: ...ure to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you put in too much food Maintain an appropriate space betwe...

Page 44: ...irst before putting it in the fridge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door freque...

Page 45: ...sed it If you try to open the appliance door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front levelling legs extended the appliance level and doors aligned Once the door baskets are filled...

Page 46: ...ff Normal Operation Rattling noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was moved w...

Page 47: ...he Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the ...

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