33
EN
Symptoms
Reason
Solution
It is difficult to open
the appliance door.
Did you open the door right
after you closed it?
•
If you try to open the appliance door
within one minute after you closed it,
you may have difficulties because of
the pressure inside the appliance.
Try to open the appliance door again
in a few minutes so that the internal
pressure stabilizes.
There is condensation
inside the appliance
or on the bottom of
the vegetable drawer
cover.
Did you store hot food without
cooling it first?
•
Cool the hot food first before putting
it in the fridge or freezer
compartment.
Did you leave the appliance
door open?
•
Although the condensation will
disappear soon after you close the
appliance door, you can wipe it with
a dry cloth.
Do you open and close the
appliance door too frequently?
•
Condensation can form due to the
temperature difference from the
outside. Wipe out the dampness with
a dry cloth.
Did you put warm or moist
food inside without sealing it
in a container?
•
Store food in a covered or sealed
container.
Frost has formed in
the freezer
compartment.
Doors may not be closed
properly?
•
Check if the food item inside the
appliance is blocking the door and
make sure that the door is tightly
closed.
Did you store hot food without
cooling it first?
•
Cool the hot food first before putting
it in the fridge or freezer
compartment.
Is the air entry or exit of the
freezer compartment blocked?
•
Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
Is the freezer compartment
overfilled?
•
Maintain an appropriate space
between items.
Frost or condensation
has formed inside or
outside the appliance.
Did you open and close the
appliance door frequently or is
the appliance door improperly
closed?
•
Frost or condensation can form if the
outside air penetrates inside the
appliance.
Is the installation environment
humid?
•
Condensation can appear on the
exterior of the appliance if the
installation area is too humid or on a
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.