35
EN
Symptoms
Reason
Solution
The automatic
icemaker does not
produce ice or
produces a small
amount of ice.
Did you set the ice maker
switch or the automatic
icemaker button on the control
panel to ON?
•
Press
I
on the automatic icemaker
switch or set
ON
for the automatic
icemaker button on the control
panel. (For more details on how to
use, visit LG electronics website or
use your smart device.)
Is the temperature of the
freezer compartment set too
high?
•
If the set temperature is too warm,
ice will be produced slowly or not at
all. Set the Freezer temperature to
-18 °C for normal operation of the
automatic icemaker.
Have you been opening the
appliance door frequently?
•
If you open the appliance door
frequently, cold air will escape,
lowering the speed of ice production.
Do not open and close the appliance
door frequently.
Is the appliance door
completely closed?
•
If the appliance door is not
completely closed, the temperature
of the freezer compartment will
increase, slowing down the ice
production speed. Close the
appliance door completely.
Ice is not dispensed.
Is there ice in the ice bin?
•
Check whether there is ice in the ice
bin.
Is the ice clumped in the ice
bin?
•
Separate the ice bin and shake it.
Discard the remaining clumped ice
after shaking the ice bin.
Unable to hear the sound of
ice coming out?
•
In the control panel, select the
modes for cubed ice and crushed ice
alternately to dispense the ice.
Is the ice path blocked? (You
can check the ice passage by
separating the ice bin.)
•
Ice may not be dispensed properly if
the ice passage is blocked. Check
the ice and clean the ice path
regularly.
Water does not come
out.
The supply valve may be
turned off? (For Plumbed
models Only)
•
Open the water supply valve.
The water dispenser tank may
be empty? (Non plumbed
models only)
•
Fill the water dispenser tank.
Is the water supply valve
closed? (For Plumbed models
Only)
•
Open the water supply valve.
Are you using unfiltered
water?
•
Unfiltered water can contain a large
amount of various heavy metals or
foreign substances, so the filter may
be clogged in the early stage
regardless of the life of the filter.