37
EN
Symptoms
Reason
Solution
Whooshing noises
Evaporator fan motor is
circulating air through the
fridge and freezer
compartments.
•
Normal Operation
Air is being forced over the
condenser by the condenser
fan.
•
Normal Operation
Gurgling noises
Appliance flowing through the
cooling system
•
Normal Operation
Popping noises
Contraction and expansion of
the inside walls due to
changes in temperature.
•
Normal Operation
Vibrating
If the side or back of the
appliance is touching a cabinet
or wall, some of the normal
vibrations may make an
audible sound.
•
To eliminate the noise, make sure
that the sides and back do not make
any contact with any wall or cabinet.
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
The password for the Wi-Fi
that you are trying to connect
to is incorrect.
•
Find the Wi-Fi network connected to
your smartphone and remove it, then
register your appliance on LG
SmartThinQ
Mobile data for your
smartphone is turned on.
•
Turn off the
Mobile data
of your
smartphone and register the
appliance using the Wi-Fi network.
The wireless network name
(SSID) is set incorrectly.
•
The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use
special characters.)
The router frequency is not 2.4
GHz.
•
Only a 2.4 GHz router frequency is
supported. Set the wireless router to
2.4 GHz and connect the appliance
to the wireless router. To check the
router frequency, check with your
Internet service provider or the
router manufacturer.
The distance between the
appliance and the router is too
far.
•
If the distance between the
appliance and the router is too far,
the signal may be weak and the
connection may not be configured
correctly. Move the location of the
router so that it is closer to the
appliance.