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SMART DIAGNOSIS (Only for applied models)

Smart diagnosis function is...

  

How to use the function 

4.  Do not take away the telephone while data is 

being transmitted. 

5.  After the completion of the data transmission, 

the consultant will explain the result of the

 smart 

 

diagnosis and 

advise accordingly.

w

 

CAUTION

The transmission sound may be irritating. 

Do not take away the telephone until the sound 

stops.

Use 

this function when calling the Customer Call Centre

 and receive precise diagnosis when the 

refrigerator 

malfunctions or fails. Use it only 

when advised by

 the consultant and 

not otherwise.

During the data transmission for smart diagnosis, 

hold the telephone 10cm away from the 

speaker

 

hole and avoid any background noises

.  

When the data transmission is completed,

 the  

refrigerator will be automatically 

turned off and on

a few seconds later. 

1.  Open the refrigerator (lower) door.

Note: Smart Diagnosis will not operate if the refrigerator has a power problem.

First, call to the LG service center. Only use the Smart Diagnosis feature when instructed to do so by
the LG call center agent.

3.

2.  

    

    

Press the refrigerator temperature control

 

button

 

or

 

more.

for 3sec 

 

 

If

 

the

 

buzzer

 

sounds

 

4

 

times,

 

open

 

the

 

Freezer 

(upper) door

 

and

 

place

 

the

 

phone

 

near

 

the

 

 

speaker hole.

Ensure the microphone 

of the 

telephone is

toward the speaker hole. 

 

Listen to the explanation of the consultant 

about the result of the analyzed diagnosis 

and follow the instructions.

NOTE

 

Position the phone so that its microphone is 

aligned with the speaker hole.

 

The Smart Diagnosis™ sound is generated 

after around three seconds.

 

Do not take the phone off the speaker hole 

while the data is transmitted.

 

Hold the phone to the upper right speaker hole 

and wait while the data is transmitted.

 

The data transfer sound may be harsh to the 

ear while the Smart Diagnosis™ data is being 

transmitted, but do not take the phone off the 

speaker hole for accurate diagnosis until the 

data transfer sound has stopped.

 

When the data transfer is complete, the 

transfer completion message is displayed and 

the control panel is automatically turned off 

and then on again after a few seconds. After 

the customer information centre explains the 

diagnosis result.

 

The Smart Diagnosis™ function depends on 

the local call quality.

 

The communication performance will improve 

and you can transmit a better signal if you use 

a land line home phone.

 

If the Smart Diagnosis™ data transfer is poor 

due to poor call quality, you may not receive 

the best Smart Diagnosis™ service.

2

3

Summary of Contents for GT-427HPLE

Page 1: ...OWNER S MANUAL Please read carefully the manual instruction and safety caution before operating your refrigerator and retain it for future reference www lg com Copyright 2018 LG Electronics Inc All Rights Reserved P No MFL69844944_Rev 01 ...

Page 2: ...larm Self Test Controls For Refrigerator Compartment Controls For Freezer Compartment Ice Making Vegetable Drawer SUGGESTIONS ON FOOD STORAGE CLEANING GENERAL INFORMATION LAMP REPLACEMENT IMPORTANT WARNINGS BEFORE CALLING FOR SERVICE Defrosting Deodorizer SMART DIAGNOSIS Some Models 11 12 18 19 20 21 22 15 20 23 Some Models ...

Page 3: ...damage the refrigerant circuit Do not use electrical appliances inside the food storage compartment of the appliance unless they are of the type recommended by the manufacturer The refrigerant and insulation blowing gas used in the appliance require special disposal procedures When disposal please consult with your local city council or a similarly qualified person This appliance contains a small ...

Page 4: ...fire The electric leakage breaker may trip and cause food to spoil and contaminate the refrigerator Do not allow the power plug to face upward or to be compressed at the back of the refrigerator This could damage the plug causing fire and electric shock 1 When connecting the power To reduce the risk of fire electric shock or injury to persons when using your product basic safety WARNING Do not all...

Page 5: ...hock or short circuit and cause a fire wait for 5 minutes or longer before reconnecting the plug It may cause the operation of the freezer to fail After 5minutes Do not remove the power plug with wet hands or by grasping the end and pulling on it It may cause electric shock fire short circuit or an electric Do not extend or modify the length of the power cord or power plug It can cause electric sh...

Page 6: ...use damage fire electric shock or injury if it spills Do not swing on any of the doors or step on the door shelves for any reason It may cause the refrigerator to lean and fall over causing serious injury or death Do not allow children to play with the refrigerator or any It may endanger the life of a child if the child enters the refrigerator Do not install the refrigerator outdoors in direct Sun...

Page 7: ... kind parts causing electric shock or malfunction Do not use the refrigerator if it has been submerged in water It may cause electric shock or fire without having it checked by a qualified electrician Do not use a hair dryer to dry the inside or light a candle to remove odor If the refrigerant gas is leaked do not touch the refrigerator or the air outlet ventilate the room immediately A spark may ...

Page 8: ... the door causing serious injury or death Do not obstruct the cold air outlets with hands or objects Do not obstruct the rear lower ventilation grill It may cause overheating electric shock or injury What to do with your old refrigerator Your refrigerator contain liquid refrigerant lubricant made of recylable materials All these materials must bes sent to a recycling waste disposal site as they ca...

Page 9: ...closing the doors to avoid injury fridge at risk of causing fire or product damage Carry the refrigerator using the in built recessed handles both at the rear at the top and underneath Not doing so could cause the unit to slip and cause serious personal Because the product is heavy carrying it alone may hurt people or accidents may occur 9 Always be careful please or full bottles in the freezer at...

Page 10: ... door hinges under any circumstances It may cause damage to the plastic parts If the power cord is damaged call only a licenced electrician or an authorised Service provider to repair it Do not use products such as abrasive sponges brushes or pads to clean the surfaces Do not use solvents chlorine Stainless Steel cleaners or other chemicals These products may damage the protective lacquer and they...

Page 11: ...wer it 5 Don t install this appliance in an environment below 5 C as it may cause malfunction or NEXT 1 Clean your refrigerator thoroughly and wipe off all dust accumulated during shipping 2 Install accessories such as ice cube box etc in their proper places They are packed together to prevent possible damage during shipment 3 Connect the power supply cord or plug to the outlet Don t double up wit...

Page 12: ...e Serve FREEZER Type Ice Making COMPARTMENT Lamp Shelf Freezer Temperature Control Dial REFRIGERATOR COMPARTMENT Deodorizer Refrigerator Door Rack Lamp Refrigerator Door Rack Vegetable Drawer Levelling Screw Egg Tray Shelves Smart Diagnosis Refrigerator TemperatureControl Freezer Door Rack Some Models Some Models Door Cooling INTERNAL CONTROLLER MODEL TYPE A ...

Page 13: ...L TYPE B Twisting Ice Serve FREEZER Type Ice Making COMPARTMENT Lamp Shelf Freezer Temperature Control Dial REFRIGERATOR COMPARTMENT Deodorizer Refrigerator Door Rack Lamp Refrigerator Door Rack Vegetable Drawer Levelling Screw Shelves Freezer Door Rack Smart Diagnosis Refrigerator TemperatureControl Egg Tray Door Cooling Pull Out Tray Some Models Some Models Some Models ...

Page 14: ...TMENT Shelf Freezer Temperature Control Dial REFRIGERATOR COMPARTMENT Deodorizer Lamp Refrigerator Door Rack Vegetable Drawer Levelling Screw Shelves Freezer Door Rack Smart Diagnosis Refrigerator TemperatureControl Egg Tray Door Cooling Pull Out Tray Refrigerator Door Rack Some Models Some Models Some Models Some Models Some Models Twisting Ice Serve or General Type Ice Tray Some Models 14 ...

Page 15: ... Your refrigerator contains a built in diagnostic capability If it develops a malfunction in certain areas it will display an error code to assist the repair technician While an error code is displayed other control and display functions will not operate If an error code is displayed contact a service center Do not disconnect the power cord from the outlet CONTROLS FOR REFRIGERATOR COMPARTMENT The...

Page 16: ... compartment The compressor may operate continuously and the refrigerator temperature will become warmer when set to this number When the freezer becomes sufficiently colder adjust the knob back to the mid setting to a higher number as refrigerator compartment to become 7 OPERATIONS 5 5 6 5 4 3 5 3 Depend on your product Type A ICE MAKING To make ice cubes fill the ice tray with water and insert i...

Page 17: ...m place for the best result possible Do not hit or poke at the deodorizer with any object as it may damage it When storing food with a strong odor wrap it or store it in a container with a lid as the odor may be passed on to other foods Re Using of Deodorizer The deodorizer should be cleaned periodically especially if odors have been present in the refrigerator Remove the Deodorizer from the ceili...

Page 18: ...with chilled air To avoid this it is better to store food in a covered container It is desirable to store moist food especially vegetable and fruit in the vegetable storage compartment If it is necessary to store on a shelf of the refrigerator put it close to the door away from the back wall of the refrigerator to avoid being frozen by the cool circulating air in the refrigerator Always clean food...

Page 19: ...tic surfaces if allowed to settle Never use metallic scouring pads brushes coarse abrasive cleaners or strong alkaline solutions on any surface Before you clean remember that damp objects will stick or adhere to extremely cold surfaces Do not touch frozen surfaces with wet or damp hands EXTERIOR Use a lukewarm solution of mild soap or dish washable solution to clean the durable finish of your refr...

Page 20: ...r securely fasten down all loose items inside the refrigerator To avoid damaging the leveling screw s turn them all the way into the base ANTI CONDENSATION PIPE The outside wall of the refrigerator cabinet may sometimes get warm especially just after installation Don t be alarmed This is due to the anti condensation pipe which pumps hot refrigerant to prevent sweating on the outer cabinet wall NOT...

Page 21: ...s properly DO NOT MODIFY OR EXTEND THE POWER CORD LENGTH It will cause electric shock or fire VERYDANGEROUS A TTRACTION An empty refrigerator can be a dangerous attraction to children Remove either gaskets latches lids or the entire door from your unused appliance or take some other action to make it harmless DISPOSAL OF THE OLD APPLIANCE WARNING This appliance contains fluid refrigerant lubricant...

Page 22: ...Has a house fuse blown or circuit breaker tripped Has the power cord plug been removed or loosened from the electrical wall outlet Temperature control not set on proper position Appliance is placed close to wall or heat source Warm weather frequent door openings Door left open for a long time Large amount of foods are kept in the refrigerator Refrigerator is installed in a weak or uneven place or ...

Page 23: ...3sec If the buzzer sounds 4 times open the Freezer upper door and place the phone near the speaker hole Ensure the microphone of the telephone is toward the speaker hole Listen to the explanation of the consultant about the result of the analyzed diagnosis and follow the instructions NOTE Position the phone so that its microphone is aligned with the speaker hole The Smart Diagnosis sound is genera...

Page 24: ...P No MFL69844944_Rev 01 ...

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