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ENGLISH
CHECKLIST BEFORE REPORTING FAILURE
CHECKLIST BEFORE REPORTING FAILURE
Please check the list below before requesting the service center for product failures.
Symptom
Check
Actions
The water in
the water tank
decreases
slowly or does
not decrease.
• Is the moisture disk properly
installed?
• Are there lots of foreign
substances stuck in the moisture
disk?
– Properly install the product by
matching water tank and the
moisture disk.
– Clean the moisture disk.
Humidity does
not increase.
• Is water tank full?
• Is it raining or is the indoor
temperature low?
• Are you using the product in a
large living room or a ventilated
room?
• Is humidity the sensor blocked
by its surroundings?
• Blow on the humidity sensor for
3 seconds.
– Fill the water tank with water.
– If the humidification volume is
low, water in the water tank will
decrease slowly.
– Use it in an area below 22 m
2
and after ventilating.
– Maintain more than 1 m of space
between the humidity sensor and
surrounding objects.
– Call service center if humidity
does not increase.
Current
humidity
displayed on
the product
is different
on other
hygrometers.
– Humidity may differ based on
the location of the product even
in the same space.
[Empty] lamp is
displayed even
though there
is water in the
water tank.
• Are there foreign substances in
the metallic part of the water
tank?
• Are the body and water tank
properly installed?
– Clean fur or foreign substances
in metallic part.
– Install the product by matching
the body and water tank
correctly.
Summary of Contents for HW306 Series
Page 22: ...MEMO ...
