Appendix
86
Message
Possible causes
Possible corrective measures
Impossible
to receive/
send SMS &
photos
Memory full
Delete some data, such as
applications or messages from
your phone to make more memory
available.
Files do not
open
Unsupported file
format
Check the supported file formats.
The screen
does not
turn on
when I
receive a call.
Proximity sensor
problem
If you use a protection tape or case,
make sure it has not covered the
area around the proximity sensor.
Make sure that the area around the
proximity sensor is clean.
No sound
Vibration mode
Check the settings status in the
sound menu to make sure you are
not in vibration or no interruptions
mode.
Hangs up or
freezes
Intermittent
software problem
If the screen freezes or the phone
does not respond when you try to
operate it, remove the battery and
reinsert it. Then power the phone
back on.
OR
Try to perform a software update
through the website.
Summary of Contents for K10
Page 13: ...Features you will love Features you will love ...
Page 18: ...Basics Basics ...
Page 42: ...Apps Apps ...
Page 64: ...Settings Settings ...
Page 83: ...Appendix Appendix ...
Page 90: ...For Your Safety For Your Safety ...
Page 121: ......