TO CONTACT LG ELECTRONICS BY MAIL:
LG
®
Customer Interactive Center
P. O. Box 240007
201 James Record Road
Huntsville, Alabama 35824
ATTN: CIC
LG
®
LCD Televisions are marketed and distributed in the United States by:
LG Electronics Corporation, 2000 Millbrook Drive, Lincolnshire, IL 60069.
CONCERNING PIXEL FUNCTIONALITY:
An LCD Television contains hundreds of thousands of individual pixels.
LCD displays typically contain a small number of pixels that do not function normally. Your display has been inspect-
ed and is in compliance with manufacturer’s specifications, indicating that any pixel defects do not effect the oper-
ation or use of your display.
BEFORE CALLING FOR SERVICE:
Please have your product model number, serial number, and the date of purchase available.
Under some circumstances you may be asked to provide a reserve deposit to the LG
®
Service Center, using a
credit card number as surety for advanced shipment. Your credit card will not be charged if you return the defec-
tive unit within 10 working days.
If a replacement unit is received, please use the carton and packaging from that unit in returning the defective
unit to the LG
®
Service Center.
Parts and service in accordance with the LG
®
warranty is our responsibility and will be provided without charge.
Other service requirements will be at the owner’s expense. If you have problems in obtaining satisfactory war-
ranty service, write or call the LG
®
Customer Interactive Service.
To assure proper credit and avoid unnecessary charges, you must obtain a Return Authorization before returning
any product to the Factory Service Center. Contact the Customer Interactive Center for details.
Service for your LG
®
Television is provided through LG Electronics Alabama, Inc., the authorized LG
®
Service
Center for the United States.
CUSTOMER INTERACTIVE CENTER NUMBERS
To obtain Customer Assistance, Product
Information, or Dealer or Authorized
Service Center location:
Call 1-800-243-0000
(24 hours a day, 365 days per
year) and select the appropriate option from the menu.
Or visit our website at: http://www.lgservice.com
LG
®
13”—23” LCD Television Limited Warranty – USA (continued)