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49

TROUBLESHOOTING

ENGLISH

Problem

Possible Causes

Solutions

Not dispensing 
ice.

Doors are not closed 
completely.

Ice will not dispense if any of the refrigerator 
doors are left open.

Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause 

the cubes to stick together over time, which 
will prevent them from properly dispensing. 
Check the ice bin for ice cubes clumping/sticking 
together. If they are, break up the ice cubes to 
allow for proper operation.

The delivery chute is clogged 
with frost or ice fragments.

Eliminate the frost or ice fragments by removing 
the ice bin and clearing the chute with a plastic 
utensil. Dispensing cubed ice can also help 
prevent frost or ice fragment buildup.

The dispenser display is locked. Press and hold the Lock button for three seconds 

to unlock the control panel and dispenser.

Ice bin is empty.

It may take up to 24 hours for each compartment 
to reach the desired temperature and for the 
icemaker to begin making ice. Make sure that the 
shutoff 
(arm/sensor) is not obstructed.

Once the ice supply in the bin has been 
completely exhausted, it my take up to 90 
minutes before additional ice is available, and 
approximately 24 hours to completely refill the 
bin.

Icemaker is not 
making ice.

Refrigerator was recently 
installed or icemaker recently 
connected.

It may take up to 24 hours for each compartment 
to reach the desired temperature and for the 
icemaker to begin making ice.

Icemaker not turned on.

Locate the icemaker ON/OFF switch and confirm 
that it is in the ON (I) position.

The ice detecting sensor is 
obstructed.

Foreign substances or frost on the ice-detecting 
sensor can interrupt ice production. Make sure 
that the sensor area is clean at all times for proper 
operation.

The refrigerator is not connected 
to a water supply or the supply 
shutoff valve is not turned on.

Connect refrigerator to the water supply and turn 
the water shutoff valve fully open.

Icemaker shutoff (arm or 
sensor) obstructed.

If your icemaker is equipped with an ice shutoff 
arm, make sure that the arm moves freely. If 
your icemaker is equipped with the electronic ice 
shutoff sensor, make sure that there is a clear 
path between the two sensors.

Reverse osmosis water filtration 
system is connected to your 
cold water supply.

Reverse osmosis filtration systems can reduce 
the water pressure below the minimum amount 
and result in icemaker issues. 
(Refer to the Water Pressure section.)

Summary of Contents for LFX31915ST

Page 1: ...OWNER S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner s manual thoroughly before operating and keep it handy for reference at all times P No MFL62184437 www lg com ENGLISH FRANÇAIS ESPAÑOL ...

Page 2: ...gin 21 Water Pressure 21 What You Will Need 22 Water Line Installation Instructions 24 Turning On the Power 25 Leveling and Door Alignment 25 Leveling 25 Door Alignment 26 HOW TO USE 26 Before Use 27 Control Panel 27 Control Panel Features 29 In Door Ice Bin 29 Detaching the In Door Ice Bin 29 Assembling the In Door Ice Bin 30 Automatic Icemaker 30 Turning the Automatic Icemaker On or Off 31 When ...

Page 3: ...CRISPER The Humidity Controlled Crisper is designed to help keep your fruits and vegetables fresh and crisp You can control the amount of humidity in the crisper by adjusting the setting between Fruit and Vegetable GLIDE N SERVE Glide N Serve provides storage space with a variable temperature control that keeps the compartment colder than the refrigerator It is a convenient place to store sandwich...

Page 4: ...dicated grounded electric outlet conforming with the rating prior y to use It is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not install the refrigerator where there may be a danger of falling y Use DO NOT allow children to climb stand or hang on the refrigerator doors or shelves in the y refrigerator They could damage the refrigerator...

Page 5: ...with automatic icemakers avoid contact with the moving parts of the ejector y mechanism or with the heating element that releases the cubes Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in When dispensing ice from the dispenser do not use crystal ceramics y Do not touch the cold surfaces in the freezer compartment with wet or damp hands when ...

Page 6: ... areas clearances between the doors and cabinets are y necessarily small Be careful closing doors when children are in the area If you store food properly beware that it may fall and cause injury y Maintenance Do not use strong detergents like wax or thinners for cleaning Clean with a soft fabric y Wipe foreign objects dust water etc off the prongs of the power plug and contact areas y regularly R...

Page 7: ...rior Filtered Water and Ice Dispenser Dispenses purified water and ice LED Display Displays the refrigerator and freezer temperature the water filter condition and the dispenser status Control Panel Sets the refrigerator and freezer temperatures the water filter condition and the dispenser mode Handle Opens and closes the door Refrigerator Preserves food Freezer Preserves frozen food Ez Handle Eas...

Page 8: ...et your individual storage needs Auto Closing Hinge The refrigerator doors and freezer drawers close automatically when you push them slightly The door only closes automatically when it is open at an angle of less than 30 Glide N Serve Allows you to store food items at a different temperature than the regular refrigerator area F Basket Area in the freezer that allows you to fill smaller items for ...

Page 9: ... following installation instructions first after purchasing this product or transporting it to another location 1 Unpacking your refrigerator 2 Choosing the proper location 3 Disassembling Assembling 4 Connecting the water supply and water line 5 Leveling and Door Alignment ...

Page 10: ... in this manual may vary due to constant product improvements Dimensions 35 3 4 W X 36 1 4 D X 70 1 4 H 48 1 8 D w door open 908 mm W X 921 mm D X 1782 mm H 1221 mm D w door open Net weight 348 lb 158 kg Refrigerator storage capacity 20 7 cu ft Freezer storage capacity 10 0 cu ft ...

Page 11: ...sive cleaners to remove tape or glue These products can damage the surface of your refrigerator Refrigerator shelves are installed in the shipping position Please reinstall shelves according to your individual storage needs Flooring To avoid noise and vibration the unit must be leveled and installed on a solidly constructed floor If required adjust the leveling legs to compensate for unevenness of...

Page 12: ...l 2 5 08 cm 24 61 cm Removing Assembling the Refrigerator Door Handles Removing the Handles 1 Loosen the set screws with a 3 32 in Allen wrench and remove the handle 2 Loosen the mounting fasteners that connect to the refrigerator door and handle using a 1 4 in Allen wrench remove the mounting fasteners Assembling the Handles 1 Assemble the mounting fasteners at both ends of the handle using a 1 4...

Page 13: ...e the refrigerator sideways through the doorway Use two or more people to remove and y install the refrigerator doors Failure to do so can result in back or other injury Disconnect the electrical supply to the y refrigerator before installing Failure to do so could result in serious injury or death Do not put hands feet or other objects into y the air vents or bottom of the refrigerator You may be...

Page 14: ...3 Remove the cover and pull out the tube Disconnect all wire harnesses 4 Rotate the hinge lever counterclockwise Lift the top hinge free of the hinge lever latch CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward Hinge Lever Latch 5 Lift the door from the middle hinge pin and remove the door CAUTION Place the door inside facing up on a non scratching su...

Page 15: ...d screwdriver 2 Detach the wire harness CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward Hinge Lever Latch 3 Rotate the hinge lever clockwise Lift the top hinge free of the hinge lever latch 4 Lift the door from the middle hinge pin and remove the door CAUTION Place the door on the floor inside facing up on a non scratching surface ...

Page 16: ... as shown in the figure 2 Fit the hinge over the hinge lever latch and slot it into place Rotate the lever counterclockwise to secure the hinge 3 Connect the wire harness Assembling the Right Refrigerator Door Hinge Lever Latch 4 Make sure that the door switch located inside the cover is tightly connected Position the cover in its place Insert and tighten the cover screw ...

Page 17: ...lockwise and fasten the hinge 3 Connect all the wire harnesses Hinge Lever Latch 4 Push the water supply tube into the hole on the top case and pull it through the backplate 5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown in and Insert the tube at least 5 8 inch 15 mm into the connector Assemble the clip to the joint part for fastening 6 M...

Page 18: ...vent accidents keep children y and pets away from the drawer Do not leave the drawer open If the Durabase storage bin is removed from the freezer drawer there is sufficient space inside for a small child or a pet to get into NOTE 1 Gently press the Collet and insert the tube until only one line shows on the tube Correct Incorrect 2 Pull the tube to make sure that the tube is tightly fastened and t...

Page 19: ...nds grip both sides of the drawer and pull it up to remove it from the rails 4 With both hands hold each rail and push it in to allow both rails to slide in simultaneously 2 Remove the screws from the rails at both ends CAUTION Do not hold the handle when removing or replacing the drawer The handle may come off and it could cause personal injury ...

Page 20: ...bling the Freezer Drawers The top and bottom drawers are all assembled in the same way 1 With both hands pull out each rail simultaneously until both rails are fully extended 2 Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides CAUTION Do not hold the handle when removing or replacing the drawer The handle may come off and it could cause personal in...

Page 21: ... 2 kgf cm2 less than 2 0 3 0 sec to fill a cup of 7 oz capacity If the water pressure from the reverse osmosis system is less than 21 psi or 1 5 kgf cm2 takes more than 4 0 sec to fill a cup of 7 oz capacity Check to see if the sediment filter in y the reverse osmosis system is blocked Replace the filter if necessary Allow the storage tank on the reverse y usage If the issue concerning water press...

Page 22: ...l plumbing codes Water Line Installation Instructions Install the shutoff valve on the nearest frequently used drinking water line 1 SHUT OFF THE MAIN WATER SUPPLY Turn on the nearest faucet to relieve the pressure on the line 2 CHOOSE THE VALVE LOCATION Choose a location for the valve that is easily accessible It is best to connect into the side of a vertical water pipe When it is necessary to co...

Page 23: ... possible Pipe Clamp Clamp Screw Washer Inlet End 7 CONNECT THE TUBING TO THE VALVE Place the compression nut and ferrule sleeve for copper tubing onto the end of the tubing and connect it to the shutoff valve Make sure the tubing is fully inserted into the valve Tighten the compression nut securely 8 FLUSH OUT THE TUBING Turn the main water supply on and flush out the tubing until the water is cl...

Page 24: ...itch to the ON position The icemaker will not begin to operate until it reaches its operating temperature of 15 F 9 C or below It will then begin operation automatically if the icemaker power switch is in the ON I position Turning On The Power 1 Plug in the refrigerator CAUTION Check to see if leaks occur at the water line connections CAUTION Connect to a rated power outlet y Have a certified elec...

Page 25: ...eling leg to adjust the tilt of the refrigerator 2 Open both doors again and check to make sure that they close easily If the doors do not close easily tilt the refrigerator slightly more to the rear by turning both leveling legs to the left It may take several more turns and you should turn both leveling legs the same mount NOTE A flare nut wrench works best but an open end wrench will suffice Do...

Page 26: ...unction Turn off the icemaker if the refrigerator is not yet connected to the water supply Turn off the automatic icemaker and then plug the power plug of the refrigerator into the grounded electric outlet This is applicable only to certain models CAUTION Putting food in the refrigerator before it has cooled could cause the food to spoil or a bad odor could remain inside the refrigerator Wait for ...

Page 27: ...n button to choose either cubed or crushed ice The cube or crush ice icon will illuminate Refrigerator Temperature Refrigerator Temperature Indicates the set temperature of the refrigerator compartment in Celsius C or Fahrenheit F Freezer Temperature Freezer Temperature Indicates the set temperature of the freezer compartment in Celsius C or Fahrenheit F To change the temperature mode from F to C ...

Page 28: ... Discontinue using the Energy Saving function if excessive moisture begins to collect on the door mullion Door Alarm Door Alarm When power is connected to the y refrigerator the door alarm is initially set to ON When you press the Door Alarm button the display will change to OFF and the Door Alarm function will deactivate When either the refrigerator or the freezer y door is left open for more tha...

Page 29: ...t in damage or personal injury The icemaker will stop producing ice when y the in door ice bin is full If you need more ice empty the ice bin into the extra ice bin in the freezer compartment During use the ice can become uneven causing the icemaker to misread the amount of ice cubes and stop producing ice Shaking the ice bin to level the ice within it can reduce this problem Storing cans or other...

Page 30: ... Ice making stops when the in door ice bin y is full When full the in door ice bin holds approximately 6 to 8 12 16 oz glasses of ice The water pressure must be between 20 and y 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter to produce the normal amount and size of ice cubes Foreign substances or frost on the ice y detecting sensor can interrupt i...

Page 31: ... may be affected Keep the glass at a proper distance from y the ice outlet A glass held too close to the outlet may prevent ice from dispensing To avoid personal injury keep hands out of y the ice door and passage Never remove the dispenser cover y If ice or water dispenses unexpectedly turn y off the water supply and contact a qualified service center CAUTION When You Should Turn the Icemaker Off...

Page 32: ...will not operate when y either of the refrigerator doors are open If dispensing water or ice into a container y with a small opening place it as close to the dispenser as possible Some dripping may occur after y dispensing Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops Incorrect Way Correct Way Water Ice CAUTION Throw away the first few batches of ...

Page 33: ...s the top of the refrigerator The moisture y could come in direct contact with the cold air and freeze Wash food before storing it in the refrigerator Vegetables and fruit should be washed and food y packaging should be wiped down to prevent adjacent foods from being contaminated If the refrigerator is kept in a hot and humid place frequent opening of the door or storing a lot of y vegetables in t...

Page 34: ...es with skins carrots peppers Place in plastic bags or plastic container and store in crisper Fish Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase It is recommended to consume fresh fish and shellfish the same day purchased Leftovers Cover leftovers with plastic wrap aluminum foil or plastic containers with tight lids Storing Frozen Foo...

Page 35: ...i items and beverages This drawer should not be used for vegetables that require high humidity Press the Select button to choose between Meat Coldest Deli Colder and Produce Cold MEAT DELI PRODUCE SELECT Storing Frozen Food continued Packaging Packaging Successful freezing depends on correct packaging When you close and seal the package it must not allow air or moisture in or out If it does you co...

Page 36: ...y Lift up the glass under the crisper cover and pull up and out Door Bins The door bins are removable for easy cleaning and adjustment 1 To remove the bin simply lift the bin up and pull straight out 2 To replace the bin slide it in above the desired support and push down until it snaps into place NOTE Some bins may vary in appearance and will only fit in one location CAUTION Do not apply excessiv...

Page 37: ... the shelf up and guide the shelf hooks into the slots at a desired height Then lower the front of the shelf so that the hooks drop into the slots Using the Folding Shelf You can store taller items such as a gallon container or bottles by simply pushing the front half of the shelf underneath the back half of the shelf Pull the front of the shelf toward you to return to a full shelf CAUTION Do not ...

Page 38: ... not stick up so the cloth will not stick To help remove odors you can wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tablespoons of baking soda to 1 quart of water 26 g soda to 1 liter water Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator Door Liners and Gaskets Door Liners and Gaskets Use a clean spon...

Page 39: ... water filter out of its packing y and remove the protective cover from the o rings With water filter tabs in the horizontal position push the new water filter into the manifold hole until it stops Rotate the water filter up y into position and close the cover The cover will click when closed correctly 3 After the water filter is replaced dispense 2 5 gallons of water flush for approximately 5 min...

Page 40: ...9282 Asbestos 190 MFL 107 to 108 MFL fibers greater than 10 µm in length 99 1MLF N A 99 J 0004928 Atrazine 0 0094 mg L 0 009 mg L 10 94 7 0 00005 mg L 0 003 mg L N A J 00049293 Benzene 0 016 mg L 0 015 mg L 10 96 7 0 005 mg L 0 005 mg L N A J 00049300 Carbofuran 0 08 mg L 0 08 mg L 10 98 1 0 002 mg L 0 04 mg L N A J 00049294 Lindane 0 002 mg L 0 002 mg L 10 98 2 0 00004 mg L 0 0002 mg L N A J 0005...

Page 41: ...sk associated with property damage due to water leakage Read and follow Use Instructions before y installation and use of this system Installation and use MUST comply with all y state and local plumbing codes Do not install if water pressure exceeds y 120 psi 827 kPa If your water pressure exceeds 80 psi you must install a pressure limiting valve Contact a plumbing professional if you are uncertai...

Page 42: ...42 MAINTENANCE ENGLISH ...

Page 43: ...with your refrigerator call 1 800 243 0000 Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent The transmission sounds that you will hear are normal and sound similar to a fax machine Smart Diagnosis cannot be activated unless your refrigerator is connected to power If your refrigerator is unable to turn on then troubleshooting must be done without using Smart...

Page 44: ... time but use less energy due to more efficient technology Refrigerator was recently plugged in or power restored The refrigerator will take up to 24 hours to cool completely Door opened often or a large amount of food hot food was added Adding food and opening the door warms the refrigerator requiring the compressor to run longer in order to cool the refrigerator back down In order to conserve en...

Page 45: ...frigerator should not be operated in temperatures above 110F A large amount of food or hot food was added to either compartment Adding food warms the compartment requiring the cooling system to run Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect Doors not closed correctly See the Doors will not close correctly or pop open section in Parts...

Page 46: ...ndensation and frost Food is freezing in the refrigerator compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Refrigerator temperature control is set incorrectly If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Setting the Controls section for...

Page 47: ...sists it may be necessary to contact a plumber Water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller than normal Low house water supply pressure The water pressure must be between 20 and 120 psi on models without a water filt...

Page 48: ...ended temperature for the freezer compartment for normal ice production is 0 F If the freezer temperature is warmer ice production will be affected Dispensing water slowly Water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller...

Page 49: ... up to 90 minutes before additional ice is available and approximately 24 hours to completely refill the bin Icemaker is not making ice Refrigerator was recently installed or icemaker recently connected It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice Icemaker not turned on Locate the icemaker ON OFF switch and confirm that i...

Page 50: ...r doors are not closed properly Water will not dispense if any of the refrigerator doors are left open Water filter has been recently removed or replaced After the water filter is replaced dispense 2 5 gallons of water flush for approximately 5 minutes to remove trapped air and contaminates from the system Do not dispense the entire 2 5 gallon amount continuously Depress and release the dispenser ...

Page 51: ...tallation for the water storage tank to cool completely The water dispenser has been used recently and the storage tank was exhausted Depending on your specific model the water storage capacity will range from approximately 20 to 30 oz Dispenser has not been used for several hours If the dispenser has not been used for several hours the first glass dispensed may be warm Discard the first 10 oz Ref...

Page 52: ...mal Operation Refrigerator is not resting solidly on the floor Floor is weak or uneven or leveling legs need to be adjusted See the Door Alignment section Refrigerator with linear compressor was jarred while running Normal Operation Whooshing Evaporator fan motor is circulating air through the refrigerator and freezer compartments Normal Operation Air is being forced over the condenser by the cond...

Page 53: ...section Refrigerator is not leveled properly See Door Alignment in the Refrigeration Installation section to level refrigerator Doors are difficult to open The gaskets are dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the refrigerat...

Page 54: ...ILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE NEITHER THE MANUFACTURER NOR ITS U S DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY NATURE INCLUDING WITHOUT LIMITATION LOST REVENUES OR PROFITS OR ANY OTHER DAMAGE WHETHER BASED IN C...

Page 55: ...se of parts not approved or specified by LG 7 Damage or failure caused by unauthorized modification or alteration or if it is used for other than the intended purpose or any water leakage where the unit was not properly installed 8 Damage or failure caused by incorrect electrical current voltage or plumbing codes commercial or industrial use or use of accessories components or consumable cleaning ...

Page 56: ...ONS SHALL BE BINDING ON LG CANADA LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE LG CANADA THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL DIRECT O...

Page 57: ...7 Damage or product failure caused by unauthorized modification or alteration or use for other than its intended purpose or resulting from any water leakage due to improper installation 8 Damage or Product failure caused by incorrect electrical current voltage or plumbing codes commercial or industrial use or use of accessories components or cleaning products that are not approved by LG Canada 9 D...

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Page 61: ...0 243 0000 1 888 865 3026 1 888 542 2623 USA Consumer User USA Commercial User CANADA For inquires or comments visit www lg com or call www lg com Register your product Online LG Customer Information Center ...

Page 62: ...Model GR L318G XP A CNA0 Language E F S Part No MFL62184437 Page 180P 인쇄도수 외 내 1도 재 질 모조지 표지 150g 내지 80g 크 기 D W 150 220 작 성 일 자 2012 07 18 담 당 자 강 효 경 주 기 ...

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