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FAQ

173

Restoring the System

If the system has an error, you can use Windows 10's recovery feature to recover or restore
the system to its initial pre-purchase state.

CAUTION

If you have deleted the restoration data in the protected area of the hard disk, or have
arbitrarily installed another operating system, the recovery feature may not work.

To recover the system, the AC adapter must be connected.

1

Press the [

] button and select the [Settings] menu.

ENGLISH

Summary of Contents for LG15Z96

Page 1: ......

Page 2: ...Introduction Important Safety Precautions Using LG Easy Guide LG Troubleshooting LG Electronics Inc provides LG Easy Guide User s Guide and LG Troubleshooting Troubleshooting Guide to users for their easy and convenient use of the product ENGLISH ...

Page 3: ...Introduction Important Safety Precautions 3 1 Press the button to display the Start menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 4: ...4 Introduction Important Safety Precautions 2 Select LG Easy Guide or LG Troubleshooting tile to run it TIP Select the button All Apps LG Software to run LG Easy Guide or LG Troubleshooting ENGLISH ...

Page 5: ...c is strictly prohibited LG Electronics Inc does not provide warranty for data loss In order to minimize damage from data loss please make backup copies of important data Safety Precaution Notations The below symbols are to inform you of dangers and safety concerns that you must be aware of Read the symbol indicated instructions with caution to avoid any possible mishap WARNING Appears in the case...

Page 6: ...trademark of USB Implementers Forum Inc LG Easy Guide may contain undetectable errors despite our dedicated efforts to provide users with reliable information We ask for your understanding The illustrated figures in LG Easy Guide may differ in appearance with the actual products Unauthorized reproduction or duplication of any part of LG Easy Guide is strictly prohibited LG Electronics Inc reserves...

Page 7: ...d drive manufacturers use a decimal definition of 1 KB 1 000 Bytes 100 GB Storage Device HDD SSD eMMC 100 000 MB 1 000 Bytes 100 GB Windows Windows use the binary definition of 1 KB 1 024 Bytes 100 GB Storage Device HDD SSD eMMC 100 000 MB 1 024 Bytes 97 6 GB RAM Capacity RAM capacity shown by Windows may be lower than the actual capacity because the PC uses shared memory for BIOS and the integrat...

Page 8: ...r may be damaged if an incompatible battery is used The product warranty is not applied to failure or breakdown caused by willful damage by the user Adjusting Volume headset and speakers Check the volume level before listening to music CAUTION Before using the headset check if the volume is too high Do not use the headset too long ENGLISH ...

Page 9: ... Safety Precautions Please use the machine in the proper environment to extend the machine s lifespan Use the machine in a safe and stable place The warranty does not cover any damage resulting from reckless use or use in undesirable environments ENGLISH ...

Page 10: ...tem may fail to operate properly Do not use the PC on a bag with magnetic objects attached to it Otherwise the storage device and the system may be damaged and the system may fail to operate properly Operate the product where there is no electromagnetic interference Keep a proper distance between the PC and electronic appliances such as radios or speakers that generate strong magnetic fields Other...

Page 11: ...reen in one direction Too much force may damage the LCD screen When handling PC parts follow the instructions in the manual Otherwise the product may get damaged Install a vaccine program on your PC and do not download illegal programs nor access any corruptive web site such as those pushing pornographic contents The system may be infected and impaired Do not insert devices other than designated o...

Page 12: ...he machine when the memory cover is open It may damage the machine Please use parts certified by LG Electronics Inc Otherwise a fire or product damage may occur Consult our service engineer before you use a peripheral device not manufactured by LG Electronics Inc The product may get damaged Handle devices and parts of the machine with care The product may get damaged Do not drop any part or device...

Page 13: ...nd contact the local service center for a safety check If a damaged PC is used continuously an electric shock or fire may occur Do not put a lit candle or live cigarette on the PC A fire may occur If you detect or smell smoke from the PC stop use immediately and disconnect the power source before contacting your local service center A fire may occur As the AC adapter can be hot do not touch it wit...

Page 14: ...Blue ray from the tray turn off the program accessing the disc and wait until the disc drive light is turned off before pressing the Eject button The optical disk spins fast inside the tray and may be ejected from the tray to cause bodily injury Do not block the ventilation hole with any object Otherwise an electric shock may occur Do not leave the machine in a car The battery may cause an explosi...

Page 15: ...t may give you an electric shock Do not put in metal items such as coins hair pin or other irons or inflammables such as paper or matches Especially ensure that children will not do so A fire or electric shock may occur If any foreign substance gets in the product unplug the product and contact the local service center ENGLISH ...

Page 16: ...g an injury Do not carry the machine with the LCD open Otherwise the product may get damaged Protect the machine from any shock while carrying it System damage or an injury may result Carry the product in a bag designed for it Carrying it in another type of bag may result in product damage Do not put any heavy object on the PC There is the risk of malfunction If the object were to fall it may caus...

Page 17: ...n a car avoid exposure to direct sunlight The product may get deformed or caught on fire due to a temperature rise Do not put any heavy object on the power cable and AC adapter and avoid damage from impacts A malfunction or fire may occur Do not leave the powered on PC in a space without enough ventilation i e bags for an extended or repeated time The battery may overheat and cause a fire ENGLISH ...

Page 18: ...se the battery may be damaged presenting a risk of fire Do not throw or disassemble the battery The resulting damage may cause an injury explosion or fire Use batteries certified and acknowledged by LG Electronics Inc Otherwise an explosion or fire may occur Prevent the battery from being in contact with any metallic object like a car ignition key or a paper clip Otherwise this may cause damage to...

Page 19: ...fety rules of the country and region you reside in If you find leakage or smell bad odor from the battery remove the battery and contact the local service center It may explode or cause a fire Do not store in places with temperatures above 60 C and high humidity in cars or saunas It may explode or cause a fire Keep the battery out of the reach of children or pets If damaged it may cause an injury ...

Page 20: ...t the room temperature Refer to Tips in LG Easy Guide and Installation Guide to use and store the battery properly Ensure that the power jack linked to the AC adapter and product is connected firmly Loose connection may cause malfunction or fire Do not bend the power cable for AC adapter too much or get stamped by a sharp object The wires inside the cable may break and cause electric shock or fire...

Page 21: ...hape of the power cord and outlet may differ by country and region Plug the power cord tightly into the outlet Loose connection of the power cord may cause a fire In the case of strange noise from the cord or plug disconnect the power cord from the outlet immediately and contact the service center A fire or electric shock may occur Use the power supply adapter provided with the product and never d...

Page 22: ...connect the PC completely before cleaning it Otherwise an electric shock or impairment may occur If the power AC adapter or the product is soaked disconnect the battery power AC adapter and all other lines before contacting the local service center An electric shock or fire may occur When installing the battery be sure that the bottom of the PC is locked in place Otherwise the battery may be damag...

Page 23: ...n after a power outage while the storage device is operating The PC is infected with a virus tainting the data irrecoverably Abrupt turning off of the PC can damage the PC If the product is moved shaken or exposed to external shock while the storage device is running file damage or bad sectors may occur To minimize data loss resulting from storage device damage HDD SSD eMMC frequently back up impo...

Page 24: ...Y STAR ENERGY STAR is a set of regulations that encourages manufacturers of electronic devices to create more energy efficient products The energy consumption of this product was decreased along with the cost Also it helps preserve natural resources This PC includes a feature that lets it turn into Sleep mode when not used for up to 30 minutes To leave sleep mode click a mouse button or press any ...

Page 25: ...eplace the memory Storage M 2 SSD 2280 SSD capacity may differ depending on the model Any malfunction of a Solid State Disk SSD built in model may cause the loss of the stored data You must back up all critical user data to an external storage device USB HDD memory card etc Bluetooth Bluetooth 4 0 LE If you connect to Bluetooth device and wireless LAN at the same time the system may become slow In...

Page 26: ...al room temperature Operating and Storage Conditions Operating Temperature 10 C to 35 C Operating Humidity 20 RH to 80 RH Storage Temperature 5 C to 40 C Storage Humidity 5 RH to 90 RH Power Consumption Operating Conditions Approx 15 W The system is running video clips Standby mode Idle state Approx 5 W When the monitor display is off Sleep Standby Mode 1 W or lower In S3 Suspend Off Mode 0 5 W or...

Page 27: ...A New Start Menu The Start menu in Windows 10 has been changed so you can use Windows quickly and easily Press the button in the lower left corner of the screen to display the Start menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 28: ...ding the network settings 5 Power Sleep System Shutdown and Restart menus are available 6 All Apps All the apps installed in the system are displayed You can select and run an app 7 Start Button Opens or closes the Start menu 8 Web and Windows Search Searches for the text entered by the user in My Items system or the Internet 9 Add Toggle Desktops You can add and use multiple desktops 10 App Tile ...

Page 29: ...orer Search System Shutdown and the desktop environment Desktop Apps and Windows Apps The Desktop apps remain unchanged from the previous Windows apps but Windows apps have been changed to include various features The Windows apps provide easy to use menus according to the window size and a variety of convenient reatures such as Update and Alarm ENGLISH ...

Page 30: ...ing and Exiting Apps The apps not added on the Start menu or installed in the system may be run by using the following method 1 Press the button and select the All Apps menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 31: ...appears select and run an app 3 To exit an app press the button on the top of the app screen Deleting Apps You can delete apps from the Start menu tiles or All Apps menu TIP The basic Windows apps that are required may not be deleted ENGLISH ...

Page 32: ...32 Using Windows 10 1 Press the button to display the Start menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 33: ...Using Windows 10 33 2 Go to the Start menu app tiles or the All Apps menu and right click the app you wish to delete ENGLISH ...

Page 34: ...s 10 3 When the pop up menu appears select Uninstall TIP If you are deleting a desktop app the Programs and Features window appears Right click the app you wish to delete and press the Uninstall Change button ENGLISH ...

Page 35: ...35 4 When prompted to confirm the deletion press the Uninstall button to delete the app Adding Apps to Start Menu Taskbar You can add frequently used apps on the Start menu and taskbar for easy and quick access ENGLISH ...

Page 36: ...36 Using Windows 10 1 Press the button and select the All Apps menu 2 Right click on the app you want from the app list and then select Pin to Start or Pin to taskbar ENGLISH ...

Page 37: ...Using Windows 10 37 3 The selected app is added to the Start menu or taskbar ENGLISH ...

Page 38: ...ou can toggle the running apps easily and quickly and add desktops to use them like multiple PCs TIP For an app that does not allow multitasking you may be switched to the desktop where the app was executed or you may have an error message 1 In the taskbar press ENGLISH ...

Page 39: ...Using Windows 10 39 2 The screen to switch between apps and desktops appears and the running apps are displayed in the preview TIP Press the button of an app in the preview to exit the app ENGLISH ...

Page 40: ...40 Using Windows 10 3 Press the New Desktop tile 4 Desktop 1 and Desktop 2 are created TIP Two desktops are provided by default and you can add more if necessary ENGLISH ...

Page 41: ...Using Windows 10 41 5 Select an app in the preview or desktop 6 The screen is toggled to the selected app or desktop ENGLISH ...

Page 42: ...42 Using Windows 10 TIP Press the button in the app preview to exit the app In the desktop preview press the button to delete the desktop and move running apps to another desktop ENGLISH ...

Page 43: ... together with the Tab key to view the running apps in the preview Press Tab several times to select an app you wish to switch to and release the key Alt Ctrl Tab The running apps on the screen are displayed in the preview Select and switch to an app Tab If the desktop toggling screen appears select an app or desktop you wish to switch to ENGLISH ...

Page 44: ...ng Windows 10 Splitting the App Screen In Windows 10 you can easily adjust window sizes and split windows if necessary TIP Some apps that cannot adjust the window size do not support the screen split ENGLISH ...

Page 45: ...ndows 10 45 Full Screen 1 Drag and drop an app to the top end of the screen to change the app to the full screen size 2 Drag and drop the app again to a different location to return to its original size ENGLISH ...

Page 46: ...46 Using Windows 10 Screen Split into Two 1 Drag and drop an app to the right end or left end to reduce the size by half TIP The screen is split according to the guideline ENGLISH ...

Page 47: ...Using Windows 10 47 2 Select a running app displayed in the preview on the split screen 3 Drag and drop the app again to a different location to return to its original size ENGLISH ...

Page 48: ...48 Using Windows 10 Screen Split into Four 1 Drag and drop an app to the left corner to reduce the app to 1 4 size of the screen TIP The screen is split according to the guideline ENGLISH ...

Page 49: ...Using Windows 10 49 2 You can use this method to place up to four apps on the screen 3 Drag and drop the app again to a different location to return to its original size ENGLISH ...

Page 50: ...e instructions on the screen to switch the local account to a Microsoft account You can also do so by selecting Start menu User Account Change Account Settings If you switch to a Microsoft account your PC settings background user settings etc may be changed to the previous settings 1 Press the button to move to the Start menu and select the Store tile TIP Press the key or Ctrl Esc to display the S...

Page 51: ...ing Windows 10 51 2 On the Store screen select a category or app of your choice 3 On the app details screen select Free Install or a button with an app price 4 App installation starts in a moment ENGLISH ...

Page 52: ...52 Using Windows 10 5 Press All Apps on the Start menu to check the apps installed in the app list ENGLISH ...

Page 53: ...Using Windows 10 53 Switching to Tablet Mode If you are using Windows on a tablet PC you can easily switch to the tablet mode 1 Press the Action Center icon on the right side of the taskbar ENGLISH ...

Page 54: ...54 Using Windows 10 2 Select Tablet Mode to switch Windows to tablet mode 3 Select Tablet Mode again to deactivate the mode ENGLISH ...

Page 55: ...k screen appears for security purposes and may be unlocked by using the following method 1 From the lock screen press any key on the keyboard or drag up while you click and hold the mouse button 2 When the login window appears enter the password and press Enter If no password is set press the login button to immediately unlock the screen ENGLISH ...

Page 56: ... easily and quickly Using Action Center You can use the Action Center to easily change the settings for tablet mode display media connection and network settings The features supported by the Action Center may differ depending on the model 1 Press the Action Center icon on the right side of the taskbar ENGLISH ...

Page 57: ...Using Windows 10 57 2 Change the PC settings as needed 3 To change the detailed settings of the PC press the All Settings tile ENGLISH ...

Page 58: ...58 Using Windows 10 Using the Start Menu 1 Press the button and select the Settings menu ENGLISH ...

Page 59: ...Using Windows 10 59 2 When the screen for PC s detailed settings appears select and change the settings as needed ENGLISH ...

Page 60: ...n by following these steps 1 Press the button and select the Power menu TIP Press the key or Ctrl Esc to display the Start menu 2 Select a Windows shutdown option TIP On the desktop press Alt F4 to use the Windows shutdown options Pressing Alt F4 on a running app may close it so be careful ENGLISH ...

Page 61: ...arranty If you need to disassemble or replace the battery please visit the designated LG Electronics Service Center We charge a fee for removing or replacing the battery Using an AC Adapter An AC adapter of 100 V 240 V can be used 1 Connect the AC adapter to a power outlet 2 Connect the adapter to the machine 3 Adjust the LCD to the most comfortable angle 4 Press the power button to turn on the ma...

Page 62: ...u use an AC adapter follow the directions below 60 C or more high humidity spaces for example inside cars or saunas should be avoided when you use or store it Do not disassemble or modify the AC adapter Do not twist the AC adapter plug When you connect the AC adapter do not forcefully push the plug Checking the Battery State 1 Connect the AC adapter to the power port in the PC ENGLISH ...

Page 63: ... and check the charging state When the AC adapter lamp is blinking charge it fully with the AC adapter before using it CAUTION Use batteries certified and acknowledged by LG Electronics Inc Uncertified batteries may explode ENGLISH ...

Page 64: ... use the machine placed on a heating blanket or other heat reserving materials Do not leave the machine turned on inside a closed space Make sure that the power ports are not touched by any metallic objects like a key coin necklace and watch Use only a lithium secondary battery certified and guaranteed by mobile device manufactures Do not disassemble or modify the battery Do not compress or pierce...

Page 65: ...discharge The system checks the charge status of LG batteries frequently and then calculates and indicates the actual battery duration on the current system setup The battery is wearable goods and thus the life span may become shorter with use The battery running time may also become shorter accordingly When the battery is fully charged the machine stops recharging It resumes recharging when the b...

Page 66: ...attery limit If you try to turn on the system that has entered the Hibernates mode or been turned off after a low battery alarm the system will not be turned on but the lamp will blink three times 3 Storage Device HDD SSD eMMC Indicator Lamp When the PC accesses the storage device the indicator lamp turns on Do not turn off the power forcibly while the lamp is on or blinking Otherwise the disk or ...

Page 67: ... is activated Off When the touchpad is deactivated 6 Reader Mode Lamp On When the reader mode is activated Off When the reader mode is deactivated 7 Webcam Operation Status Lamp On When the webcam is operating Off When the webcam is not operating ENGLISH ...

Page 68: ...ich can have eleven different levels Fn F3 Increases LCD brightness which can have eleven different levels Fn F4 Windows Executes the mode defined in Sleep Mode Example Standby Mode Hibernate Mode Fn F5 When the user presses the Fn F5 keys the touchpad mode toggles from Touchpad Off touchpad is disabled Touchpad Auto touchpad is auto disabled when an external USB mouse is connected Touchpad On tou...

Page 69: ...etter you want to enter By doing so you can enter an uppercase letter when the Caps Lock key is not pressed and a lowercase letter when it is pressed To use Windows more conveniently remember the following Windows key combinations F1 Displays Windows Help F3 Displays Start menu R Displays an input window for program execution Tab Displays the running desktop in the preview M Minimizes the current ...

Page 70: ...2 F3 Press F2 to darken the screen and F3 to brighten the screen Press the Action Center icon on the right side of taskbar to run the Action Center Press the Brightness tile to adjust the screen brightness Volume Fn F11 F12 Press F11 to lower the volume and F12 key to increase the volume Press the icon on the right side of the taskbar to adjust the volume Mute Fn F10 Press the button to turn on or...

Page 71: ...is preinstalled when you purchase this product You can reinstall the driver throughLG Update Center The touchpad scroll feature is not supported in the model that supports the gesture feature 1 Touchpad Moves the cursor 2 Scrolling area 3 Left button Use to select or execute programs 4 Right button Functions as the right button of a mouse in most cases However the usage may differ depending on pro...

Page 72: ...once Do this for example to select a menu or icon and to place the cursor to type on a word processor file Double click Execute Press the left button twice consecutively and release the button Or tap the touchpad twice Do this for example to run a program after selecting its execution file or icon ENGLISH ...

Page 73: ...hen the hand is wet The Touchpad will not work properly Oil or dirt at the fingertip can also cause an impairment The touchpad is sensitive Do not impose excessive force or maintain an uncomfortable position Otherwise it may result in a finger or wrist injury Right button Press and release the right button swiftly with a finger Functions as the right button of a mouse but the usage may differ depe...

Page 74: ...ton and glide another finger on the touchpad until the icon reaches the aimed location After reaching the destination release the left button 1 Drag Glide one finger on the pad with another finger pressing and holding the left button 2 Drop Release the left button to drop it into the Recycle Bin By using this you can drop a file into the Recycle Bin at will ClickLock When activated this feature al...

Page 75: ...Using the PC 75 1 Press the button and select the Settings menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 76: ...76 Using the PC 2 When Settings screen appears select Devices 3 Select Mouse and Touchpad Additional Mouse Options ENGLISH ...

Page 77: ...Using the PC 77 4 When Mouse Properties screen appears select Turn on ClickLock 5 Press Settings to set the time for the ClickLock ENGLISH ...

Page 78: ...e drag scroll feature 8 Press the left mouse button to turn off the ClickLock Touchpad Gesture The touchpad gesture feature allows you to use Windows programs more easily by utilizing different touching methods Windows 10 Touchpad Gestures allow you to use the PC more easily The touchpad gesture feature may not be supported in some models ENGLISH ...

Page 79: ...o fingers on the touchpad and move up down left right to scroll the screen It operates only on an app or screen which scrolling is available Place two fingers on the touchpad and widen or narrow them to zoom out or in ENGLISH ...

Page 80: ...ouchpad features or enable disable the gesture feature The figures herein may differ by language selection and is subject to change for performance improvements without prior notice 1 On the desktop taskbar double click the touchpad settings icon ENGLISH ...

Page 81: ...Using the PC 81 2 When the following screen appears change the settings and press OK ENGLISH ...

Page 82: ... uncompressed full digital audio and video signals When LG Notebook PC supports SPDIF HDMI is not supported TIP Use HDMI to VGA Gender to connect to VGA port HDMI to VGA Gender is available at LG Service Center 1 Connect the HDMI cable to the PC and the external device TV monitor that supports HDMI 2 HDMI port transfers both video and audio simultaneously Hence there is no need for a separate audi...

Page 83: ...F7 Press Fn F7 to display the Toggle Screen menu Then select the screen mode you want and press Enter CAUTION If you do not set Speaker as the default value after disconnecting the HDMI cable the system may not produce any sound If a program was running already you need to exit and restart the program for it to produce sound ENGLISH ...

Page 84: ... the wireless display feature To connect to the display device that does not support wireless display you must separately purchase a wireless display connection device Once the wireless display connection is established no additional procedures and searching are necessary the next time you try to connect Connecting to Wireless Display 1 Press the Action Center icon on the right side of the taskbar...

Page 85: ...Using the PC 85 2 When the Action Center screen appears press the Connect tile 3 Search for wireless display devices in the proximity ENGLISH ...

Page 86: ...86 Using the PC 4 If the device is connected as shown below the PC screen and sound are produced on the wireless display device ENGLISH ...

Page 87: ...parately Charging a Battery Connect a power supply unit that has a Power Delivery 20 V 2 A Profile to the Type C port to charge the notebook PC battery CAUTION Unless a 20 V 2 A Profile is followed the power supply unit does not support the charging feature Outputting to an External Display By connecting a display that supports Type C Alternate Mode you can use the Type C port to output a screen t...

Page 88: ...oth enabled PC or smartphone The Bluetooth device is optional and it may not be available in some models The figures herein may differ by language selection and is subject to change for performance improvements without prior notice For details on connecting Bluetooth refer to the user manual that came with the Bluetooth device 1 Press the button and select the Settings menu TIP Press the key or Ct...

Page 89: ...Using the PC 89 2 When Settings screen appears select Devices 3 Select the Bluetooth menu to search for Bluetooth devices automatically ENGLISH ...

Page 90: ...90 Using the PC 4 Select a device to connect and press Pair 5 Complete the Bluetooth connection as guided ENGLISH ...

Page 91: ...omatic IP DHCP as default value Please refer to the following instructions for details on setting up an automatic IP DHCP or static IP 1 Connect the LAN adapter to the USB Type C port on the PC TIP The recommended network cable for the optimal network environment is CAT5 or higher The network LAN cable may be connected when the LAN adapter is used The LAN adapter may be separately purchased at LG ...

Page 92: ...92 Using the PC 2 Connect the wired LAN cable to the LAN port ENGLISH ...

Page 93: ...Using the PC 93 3 Press the button and select the Settings menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 94: ...94 Using the PC 4 Select Network and Internet Ethernet Change Adapter Options ENGLISH ...

Page 95: ...Using the PC 95 5 Right click Ethernet and select the Properties menu ENGLISH ...

Page 96: ...96 Using the PC 6 Select Internet Protocol Version 4 TCP IPv4 and press the Properties button ENGLISH ...

Page 97: ...ally If you wish to use a static IP select Use the following IP address to enter the address Contact the network service provider or administrator to use a static IP 8 Press OK to complete the network setup 9 Press Internet Browser to check if the internet is working properly ENGLISH ...

Page 98: ...F6 keys will turn on or off If you are not going to use the mode keep the mode turned on to reduce the battery power consumption Using the Wireless LAN If an Access Point wired or wireless router is in the vicinity of the PC the wireless LAN can easily be accessed During the search for a wireless network Wireless LAN various Access Point may be found according to the location where the PC is used ...

Page 99: ...Using the PC 99 1 Press the button and select the Settings menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 100: ...100 Using the PC 2 Select Network and Internet WiFi to search for near access points 3 Select an access point to connect to and press the Connect button ENGLISH ...

Page 101: ...Using the PC 101 4 If a connection is established Connected is displayed below the access point name 5 Press Internet Browser to check if the internet is working properly ENGLISH ...

Page 102: ...nected this may result in a slower connection In case of a wireless LAN it is recommended to change the network name and security settings for a more secure connection Network speed can differ according to operation environment and specifications 1 Connect the internet cable of the modem that was provided by your internet provider to the router s WAN port 2 Connect all devices PC IPTV internet pho...

Page 103: ...his model supports Micro SD memory cards Directly applicable memory cards Mounting and Using Memory Card This product supports one Micro SD slot Insert the card into the multi card slot to the fullest in the right direction as shown in the following figure ENGLISH ...

Page 104: ...t feature may not be available on the Windows whose version is lower than Vista Format the card on other digital devices or format it after installing Memory Stick Formatter If the write protection tab of memory card is locked the user cannot format the memory stick nor write or delete the data SD MMC memory cards can be used only as storage devices and do not support the copyright protection feat...

Page 105: ...ein may differ by language selection and is subject to change for performance improvements without prior notice 1 Press Safely Remove Hardware and other Media icon on the right side of the taskbar 2 Select Remove Multi Card USB Device to safely remove hardware ENGLISH ...

Page 106: ... TIP LG Control Center For more details about how to use refer to the corresponding help The figures herein is subject to change for performance improvements without prior notice and the features supported by LG Control Center may vary from models Using LG Control Center 1 Press the icon on the desktop to run LG Control Center TIP Select the button All Apps LG Software and run LG Control Center EN...

Page 107: ...isplay sound and other various devices d Power Management Settings Sets up power management option USB charging battery status and battery life extension e Windows Security Settings Sets User Account Control settings and Firewall settings f Instant Booting You can set the system to be automatically booted whenever you open the notebook PC g System Information Displays the PC OS in use processor in...

Page 108: ...ly depending on user preferences security tools etc and the network status For more information on LG Update Center refer to Help Using LG Update Center 1 Press the icon on the desktop to run LG Update Center TIP Select the button All Apps LG Software and run LG Update Center a Required Update Installs critical items that must be applied to the system b All List Displays and installs all required ...

Page 109: ...Setting Sets up notifications for online updates for installed items TIP You can use LG Update Center to install deleted drivers or latest drivers easily and quickly Use LG Update Center to keep your system current and optimized ENGLISH ...

Page 110: ...o reader mode or movie mode according to the user s needs Using LG Reader Mode TIP You can use hot keys to use the reader mode more conveniently Press Fn F9 keys to switch the PC screen to reader mode and press again to turn off the reader mode 1 Press the icon on the taskbar ENGLISH ...

Page 111: ...lect the Reader Mode On or Movie Mode On menu TIP Reader Mode The screen outputs like printed paper to prevent eyestrain Movie Mode Changes to a screen optimized for movie watching Select Mode Off to turn off the mode ENGLISH ...

Page 112: ...er or restore the system to its initial pre purchase state CAUTION If you have deleted the restoration data in the protected area of the hard disk or have arbitrarily installed another operating system the recovery feature may not work To recover the system the AC adapter must be connected 1 Press the button and select the Settings menu ENGLISH ...

Page 113: ...em 113 2 When the Settings screen appears select Update security 3 Select the Recovery menu and press Get started to reset the PC 4 If the following screen appears select a desired option to proceed with recovery ENGLISH ...

Page 114: ...s the PC without losing any personal files PC settings are reset to the default and any user installed Desktop app will be deleted b Remove everything Removes all items from the system and restores the system to its initial pre purchase state ENGLISH ...

Page 115: ... installed for example Drive C Remove files and clean the drive Resets all partitions and drives in the system CAUTION All data is lost during the initialization so you must backup all critical data in advance It may take about 5 hours or longer depending on the system conditions ENGLISH ...

Page 116: ...recovery drive in case a serious error occurs in the system CAUTION If you have deleted the restoration data in the protected area of the hard disk the restore feature may not work All data is lost during the initialization so you must backup all critical data in advance 1 Turn on the PC and press F11 2 When the following screen appears select a language you want to use and then press Next ENGLISH...

Page 117: ...ng the System 117 3 When the following screen appears select the I Agree button and then press Next For recovery the power adapter must be connected Connect the system power and then recover the system ENGLISH ...

Page 118: ...118 Restoring the System 4 When the factory reset is completed as shown in the following figure press Complete and then restart the system ENGLISH ...

Page 119: ...ry drive in case LG Recovery Center RE is unable to recover the system TIP This process may delete all data on the storage device designated as the recovery drive Make sure to back up all important data in advance 1 Right click the button and select the Control Panel menu ENGLISH ...

Page 120: ... Restoring the System 2 Press Recovery in the control panel and select Create Recovery Drive 3 When the following screen appears select Back up the system files to the recovery drive and press Next ENGLISH ...

Page 121: ...u can use the recovery drive to recover the system CAUTION All data may be lost depending on the user settings during the system recovery 1 Connect the recovery drive to the USB port of the PC 2 Turn on the PC and press F10 several times 3 When the screen for selecting the boot device appears select the connected recovery drive and press Enter 4 Set a language and select the Troubleshooting menu 5...

Page 122: ...for performance improvements without prior notice Using LG Update Center to install the Driver 1 Press the icon on the desktop to run LG Update Center TIP Select the button All Apps LG Software and run LG Update Center 2 Select Required Update or All List to install the driver For more information on LG Update Center refer to Help ENGLISH ...

Page 123: ...o install deleted drivers or latest drivers easily and quickly For the system optimization use LG Update Center to keep up to date How to Download LG Update Center You can download LG Update Center from LG Electronics Cyber Service Center www lg com ENGLISH ...

Page 124: ...ay differ by model type and specification Refer to Refer to Refer to TIP To use the system setup F2 booting device selection F10 or recovery F11 you need to restart the system click Restart in the system power menu and then immediately press the corresponding function key due to the fast booting speed CAUTION Do not change the system setup unless necessary Incorrect system setup may cause errors d...

Page 125: ...Setup and Upgrade 125 1 Reboot the system and press F2 2 In a few moments the system setup screen appears ENGLISH ...

Page 126: ...System Setup Keys Function Enter Selects the current item Esc To deselect the current item or to move to the previous screen Arrow keys Moves the cursor up down left and right F10 Saves the new settings or exits the system setup ENGLISH ...

Page 127: ...thout the registered password access to the system will be denied Write down and keep the password in a safe place Set Supervisor Password The password prevents unauthorized people from accessing the PC By default no password is set for the machine If an unauthorized person changes the password in the System Setup you will be unable to access the system 1 After opening the system setup screen pres...

Page 128: ...128 Setup and Upgrade 2 When the following screen appears press Enter in the Set Supervisor Password menu ENGLISH ...

Page 129: ...etup and Upgrade 129 3 When the following message appears enter the password and press OK The password must not exceed 8 characters consisting of letters A Z numbers 0 9 or a combination of both ENGLISH ...

Page 130: ...130 Setup and Upgrade 4 When the following message appears press OK 5 To save the changes in the system setup press F10 ENGLISH ...

Page 131: ...up and to set Password on boot In case other people also use the PC it is recommended to set the Set User Password Set User Password The password set by the Set User Password process is lower in level than that set by the Set Supervisor Password process and so the user can use the Set User Password only after setting a password in the Set Supervisor Password menu ENGLISH ...

Page 132: ...132 Setup and Upgrade 1 After opening the system setup screen press the Security button 2 When the following screen appears press Enter in the Set User Password menu ENGLISH ...

Page 133: ...etup and Upgrade 133 3 When the following message appears enter the password and press OK The password must not exceed 8 characters consisting of letters A Z numbers 0 9 or a combination of both ENGLISH ...

Page 134: ...134 Setup and Upgrade 4 When the following message appears press OK 5 To save the changes in the system setup press F10 ENGLISH ...

Page 135: ...e PC will restart TIP User Password allows limited access to the items in the System Setup compared to the Supervisor Password item Password on boot Password on boot menu protects the system by requesting Set Supervisor Password or Set User Password during boot up ENGLISH ...

Page 136: ...p and Upgrade 1 After opening the system setup screen press the Security button 2 When the following screen appears set Set Supervisor Password only or both Set Supervisor Password and Set User Password ENGLISH ...

Page 137: ...Set HDD Password Set SSD Password HDD SSD Password is to set a password in the HDD and SSD separately from the Supervisor Password If you set both HDD password and SSD password the password input window appears twice during booting If you set both HDD password and SSD password the password input window appears in order of Boot Priority Order at the top of the Boot menu ENGLISH ...

Page 138: ...138 Setup and Upgrade 1 After opening the system setup screen press the Security button 2 When the Security menu appears press the HDD Security Status button ENGLISH ...

Page 139: ...Setup and Upgrade 139 3 When the following screen appears press Enter in the Set HDD Password or Set SSD Password menu ENGLISH ...

Page 140: ...40 Setup and Upgrade 4 When the following message appears enter the password and press OK The password must not exceed 8 characters consisting of letters A Z numbers 0 9 or a combination of both ENGLISH ...

Page 141: ...Setup and Upgrade 141 5 When the following message appears press OK 6 To save the changes in the system setup press F10 ENGLISH ...

Page 142: ...n the following message appears press YES The PC will restart CAUTION HDD Password Without the password it is impossible to recover the HDD The replacement of HDD due to a forgotten HDD Password is not covered by warranty ENGLISH ...

Page 143: ...eting the Password You can delete or change the password only after entering the current password Changing the Password 1 Execute System Setup enter the password and press Enter 2 Change the password in the same way as setting one ENGLISH ...

Page 144: ...144 Setup and Upgrade Deleting the Password 1 Execute System Setup enter the password and press the Security button ENGLISH ...

Page 145: ...Setup and Upgrade 145 2 When the following screen appears press Enter in the Set Supervisor Password menu ENGLISH ...

Page 146: ...146 Setup and Upgrade 3 When the following message appears enter the current password in the Enter Current Password field ENGLISH ...

Page 147: ...Setup and Upgrade 147 4 Press Enter in Enter New Password and Confirm New Password ENGLISH ...

Page 148: ...148 Setup and Upgrade 5 When the following message appears press OK 6 To save the changes in the system setup press F10 ENGLISH ...

Page 149: ...Setup and Upgrade 149 7 When the following message appears press YES The PC will restart ENGLISH ...

Page 150: ... Upgrade Deleting the Password Set HDD Password Set SSD Password 1 Execute System Setup enter the password and press the Security button 2 When the Security menu appears press the HDD Security Status button ENGLISH ...

Page 151: ...Setup and Upgrade 151 3 When the following screen appears press Enter in the Set HDD Password or Set SSD Password menu ENGLISH ...

Page 152: ...152 Setup and Upgrade 4 When the following message appears enter the current password in the Enter Current Password field ENGLISH ...

Page 153: ...Setup and Upgrade 153 5 Press Enter in Enter New Password and Confirm New Password ENGLISH ...

Page 154: ...154 Setup and Upgrade 6 When the following message appears press OK 7 To save the changes in the system setup press F10 ENGLISH ...

Page 155: ...Setup and Upgrade 155 8 When the following message appears press YES The PC will restart ENGLISH ...

Page 156: ... and Upgrade Restoring the Factory Default Settings If you have changed the system setup by mistake you can restore the default settings 1 After opening the system setup screen press the Save Exit button ENGLISH ...

Page 157: ...Setup and Upgrade 157 2 When the Exit menu appears select Load Setup defaults ENGLISH ...

Page 158: ...158 Setup and Upgrade 3 When the following message appears press Yes The settings will be reset to the factory default 4 To save the changes in the system setup press F10 ENGLISH ...

Page 159: ...Setup and Upgrade 159 5 When the following message appears press YES The PC will restart TIP You may press F9 to use the Load Setup defaults menu ENGLISH ...

Page 160: ...l models and is subject to change for performance improvements without prior notice TIP To use the system setup F2 booting device selection F10 or recovery F11 you need to restart the system click Restart in the system power menu and then immediately press the corresponding function key due to the fast booting speed Changing the Boot Order 1 Reboot the system and press F2 ENGLISH ...

Page 161: ...Setup and Upgrade 161 2 When the system setup screen appears press the Boot button 3 Drag the icon of the device to change the boot order in the Edit Boot Order menu to change the boot order ENGLISH ...

Page 162: ...162 Setup and Upgrade 4 To save the changes in the system setup press F10 5 When the following message appears press YES 6 The changes are saved and the system reboots ENGLISH ...

Page 163: ...Setup and Upgrade 163 Selecting a Boot Device to Use 1 Reboot the system and press F10 ENGLISH ...

Page 164: ...164 Setup and Upgrade 2 When the Select Boot Device screen appears select the device 3 Boots using the selected device ENGLISH ...

Page 165: ...the user s convenience may partially blur the screen or display some icons and texts larger Refer to the following information to change the DPI scaling to suit your needs 1 Press the button and select the Settings menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 166: ...166 Setup and Upgrade 2 Select System Display 3 Change the size of text apps and other items Adjust the value to change the size ENGLISH ...

Page 167: ...Setup and Upgrade 167 4 Press Apply to apply the changes ENGLISH ...

Page 168: ...thout pressing the power button 1 On the desktop press the icon to run LG Control Center TIP Select the button All Apps LG Software and run LG Control Center 2 On LG Control Center screen set the Instant Booting to ON 3 Exit the system and close the notebook PC cover 4 When the cover is opened the notebook PC turns on and the system starts to boot automatically ENGLISH ...

Page 169: ...ithout pressing the power button 1 On the desktop press the icon to run LG Control Center TIP Select the button All Apps LG Software and run LG Control Center 2 On LG Control Center screen set the Instant Booting to ON 3 Exit the system and close the notebook PC cover 4 When the cover is opened the notebook PC turns on and the system starts to boot automatically ENGLISH ...

Page 170: ...r s convenience may partially blur the screen or display some icons and texts larger Refer to the following information to change the DPI scaling to suit your needs 1 Press the button and select the Settings menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 171: ...FAQ 171 2 Select System Display 3 Change the size of text apps and other items Adjust the value to change the size ENGLISH ...

Page 172: ...172 FAQ 4 Press Apply to apply the changes ENGLISH ...

Page 173: ...ystem to its initial pre purchase state CAUTION If you have deleted the restoration data in the protected area of the hard disk or have arbitrarily installed another operating system the recovery feature may not work To recover the system the AC adapter must be connected 1 Press the button and select the Settings menu ENGLISH ...

Page 174: ...When the Settings screen appears select Update security 3 Select the Recovery menu and press Get started to reset the PC 4 If the following screen appears select a desired option to proceed with recovery ENGLISH ...

Page 175: ...without losing any personal files PC settings are reset to the default and any user installed Desktop app will be deleted b Remove everything Removes all items from the system and restores the system to its initial pre purchase state ENGLISH ...

Page 176: ...ed for example Drive C Remove files and clean the drive Resets all partitions and drives in the system CAUTION All data is lost during the initialization so you must backup all critical data in advance It may take about 5 hours or longer depending on the system conditions ENGLISH ...

Page 177: ...ompressed full digital audio and video signals When LG Notebook PC supports SPDIF HDMI is not supported TIP Use HDMI to VGA Gender to connect to VGA port HDMI to VGA Gender is available at LG Service Center 1 Connect the HDMI cable to the PC and the external device TV monitor that supports HDMI 2 HDMI port transfers both video and audio simultaneously Hence there is no need for a separate audio co...

Page 178: ...ress Fn F7 to display the Toggle Screen menu Then select the screen mode you want and press Enter CAUTION If you do not set Speaker as the default value after disconnecting the HDMI cable the system may not produce any sound If a program was running already you need to exit and restart the program for it to produce sound ENGLISH ...

Page 179: ...d this may result in a slower connection In case of a wireless LAN it is recommended to change the network name and security settings for a more secure connection Network speed can differ according to operation environment and specifications 1 Connect the internet cable of the modem that was provided by your internet provider to the router s WAN port 2 Connect all devices PC IPTV internet phone et...

Page 180: ...eys will turn on or off If you are not going to use the mode keep the mode turned on to reduce the battery power consumption Using the Wireless LAN If an Access Point wired or wireless router is in the vicinity of the PC the wireless LAN can easily be accessed During the search for a wireless network Wireless LAN various Access Point may be found according to the location where the PC is used In c...

Page 181: ...FAQ 181 1 Press the button and select the Settings menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 182: ...182 FAQ 2 Select Network and Internet WiFi to search for near access points 3 Select an access point to connect to and press the Connect button ENGLISH ...

Page 183: ...FAQ 183 4 If a connection is established Connected is displayed below the access point name 5 Press Internet Browser to check if the internet is working properly ENGLISH ...

Page 184: ...ic IP DHCP as default value Please refer to the following instructions for details on setting up an automatic IP DHCP or static IP 1 Connect the LAN adapter to the USB Type C port on the PC TIP The recommended network cable for the optimal network environment is CAT5 or higher The network LAN cable may be connected when the LAN adapter is used The LAN adapter may be separately purchased at LG Serv...

Page 185: ...FAQ 185 2 Connect the wired LAN cable to the LAN port ENGLISH ...

Page 186: ...186 FAQ 3 Press the button and select the Settings menu TIP Press the key or Ctrl Esc to display the Start menu ENGLISH ...

Page 187: ...FAQ 187 4 Select Network and Internet Ethernet Change Adapter Options ENGLISH ...

Page 188: ...188 FAQ 5 Right click Ethernet and select the Properties menu ENGLISH ...

Page 189: ...FAQ 189 6 Select Internet Protocol Version 4 TCP IPv4 and press the Properties button ENGLISH ...

Page 190: ... If you wish to use a static IP select Use the following IP address to enter the address Contact the network service provider or administrator to use a static IP 8 Press OK to complete the network setup 9 Press Internet Browser to check if the internet is working properly ENGLISH ...

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