Troubleshooting
21
Trouble
shoo
ting
5
No TV sound in HDMI (ARC)
connection
The ARC function enables an HDMI capable TV to
send the audio streaming to HDMI OUT of the unit.
To use this function :
y
Your TV must support the HDMI-CEC and ARC
function and the HDMI-CEC and ARC must be
set to On.
y
The setting method of HDMI-CEC and ARC may
differ depending on the TV. For details about
ARC function, refer to your TV manual.
y
You must use the HDMI cable (Type A, High
Speed HDMI™ cable with Ethernet).
y
You must connect the HDMI OUT (TV ARC) on
the unit with HDMI IN of the TV that supports
ARC function using an HDMI cable.
y
You can connect only one Sound bar to TV
compatible with ARC.
LG MUSICflow product is turned off
automatically.
There are some cases that power off will occur if
not receiving sound signal:
y
Optical, HDMI ARC, Bluetooth, Wi-Fi (DLNA)
mode: if there is no sound signal during 20
minutes.
y
Portable-In : no sound signal during 6 hours.
-
In case of Network connected, it will go to
Network standby mode (White LED).
-
In case of Network disconnected, it will go to
Standby mode (Red LED).
What is the type of music file that
can be played?
y
You can play the files with extension mp3, wma,
flac, m4a, aac, ogg, and wav.
y
For mp3 and wma, sampling frequency is 32- 48
kHz, and for flac, it supports up to 192 kHz, 24 bit.
y
Even if the above conditions are satisfied, it may
not be played according to the characteristics of
the file or media server.
y
DRM applied file cannot be played.
How can I use Spotify?
LG MUSICflow product supports Spotify connect
method provided by Spotify. Through this, you
can use the function supported by Spotify by
connecting to the speaker through Spotify
application. If Music Flow speaker is in the network
composed of the same router, Spotify application
Speaker shape Icon is changed, and when you press
this Icon, you can check and select the speakers in
the same network. (When the speaker is selected,
the icon changes to green.)
How can I use HomeChat?
After HomeChat device registration, you can use
Home Chat.
Each of the family members can register and use
one speaker in HomeChat, and one person can
register several speakers.
For details, refer to http://www.lghomechat.com.
Depending on the region, some services (ex.
Spotify, Homechat, etc.) are unavailable.
,
Note
